R/C Country Hobbies

Great staff, and very helpful! Getting back into modeling, and needed things that can’t be found in regular stores. Huge selection of models, and all of the paints and other goodies to go with.

I’ve been going to RC country for years, this review is long overdue awesome place very knowledgeable employees I have never had any problem getting them to take the time to explain things I don’t under stand and are new to me and considering the investment we make in some of these hobbies that’s a big deal thanks everybody for years of help and support and thanks again Andrew for the help with the charger tonight. Bob

I have been shopping at this RC store. Very knowledgable employees who give great advice. I have held off buying items when out of town so I can support them. From Chet (owner) to Ivy (check out expert) I get greeted by name. Andrew, Joe, Matt, John in airplanes have sold me quality products, fixed thing I have broken and even told me not to buy some products because they wouldn’t meet my needs. The car department is just as good. This place gets 5 stars and two thumbs up.
Charlie

Great Hobbie and toy store. This place has everything from balsa model boats, rc cars airplanes and speed boats! The train department is unbeatable as well. I brought my train in to be repaired and was directed by a super friendly cashier to where I found all my train repair and layout needs. My kids also love the toys that they have especially the rocketry. Would recommend this local shop to anybody looking for good service and even better products.

Great place for kids and adults. They have a plentiful selection of ¹⁄₃₂ slot cars and the staff has always been friendly in my experience. As a bonus, the prices on most items are very fair. Have dealt with Terry* on many occasions and has always been very responsive to items that I wanted to special order. Deal with confidence here.

This place is awesome! I have been coming here for RC helicopters and planes for about 10 years now. There is so much here to see for the beginner through the advanced fliers. When I first started coming in, I was intimidated by how much there is to know in the field of RC flight. The guys on the aircraft side of the building explained what I needed to know to get started as my skills and knowledge grew, I was helped along even further by their advice. At this point, I know most of the people who work here and we can joke around, but to the novice, I can see where the joking around with familiar customers might create an intimidating atmosphere. I make most of my purchases from here for the fact that if something goes wrong, I can count on the staff to help me fix my issue or get it replaced by the manufacturer. Not only do they have a huge selection, they have most of the replacement parts in stock for when I am stricken by dumb thumbs or overconfidence. I am almost always able to get my plane or heli back in the air the same day that I crash.
For those that have put up reviews saying how they wrecked their new quad copter within a day and wanted a full refund… Grow up! If you crashed a brand new car off the lot because you don’t know how to drive, you’d be hard pressed to get any dealer to refund you the purchase price. The fact that these guys would offer you a replacement or store credit to replace the quad copter you just destroyed due to your lack of experience or inability to read the manual speaks volumes to how good their customer service really is. Good luck getting that level of customer service from the internet website you buy your next RC model from.

If you are looking for a hobby store that carries about anything you are needing or want in RC and Trains, I highly recommend this place. The staff is so friendly and very knowledgeable and don’t give you a line of crap. I have been in the RC hobby for over 20 years and been into many hobby shops and I got to say, RC Country is the best hobby shop that I have been in.
For those people that are complaining about things breaking, get a clue. They sell the items and it is not their fault that things break. They have no control on how things are built but when it comes to customer service, they do the best and if they can help they will. If it is your own fault or a manufacturer defect, you can not expect RC Country to replace it. If you are thinking that way then maybe you should get a life.
Overall, they rate #1 in my book!!!

Hi I’m Jack. I got a quadcopter for my 10^th birthday from RC Country. I was flying it and three of the motors broke after 1 hour. My Dad took it RC Country and talked to the staff about the motors not working. We were told the motors had burned out and it was our fault. They would not let us return or replace my $ 100 quadcopter. This place is terrible. I will not buy anything from RC Country again.

i buy and order my rc cars from here, they are super busy durning the holidays, and so much foot traffic, i like this place cause its got a lot of selection on rc cars, they are very good when it comes to special orders, when they dont have it, and they give me a really good price, there personal never had a bad experince with them, when somthing is wrong with my rc they either fix it right then and there, or if it needs a major replace ment, they install it they charge but its worth it, cause hey they are experts, they may be pricey, but quality is there,

Awful customer service in the quadcopter section. My first quadcopter broke within 24 hours of having it so I found this store online and went in to either fix mine or buy a new one. I went up to the counter and the guy was flying one that I thought I would like. I tried asking questions about the copter and he didn’t even acknowledge that I was there. All I wanted was to get a new quadcopter and instead I walked out of the store.

I would have gave them no stars if there was an option… I have spent a good portion of my money here in less than a month, I wanted to buy batteries for my drone that I bought here with a visa gift card and they would not expect it because it did not have my name on it!!! Wow they just lost a repeating customer over this non sense!!!

I purchased a R/​C quad copter from here a week ago. After trying to fly at indoors, I was having issues with it staying still. It would always fly forward unless I gave it almost full rear thrust. One of the forward motors was not turning the same speed as the other rotors, causing the aircraft to want to perpetually fly forward. I took the aircraft back to the store, and they were having the same problem. He said there was an issue with the one motor. He offered to replace the motor, or swap out the copter for another one.
At this point I had lost my faith in the product. After spending hundreds of dollars for the copter, having it brand-​new out-​of-​the-​box with an issue like that was concerning. I told them I would prefer to have a refund for the defective item. They offered to return the item for store credit only. Even though it was sold to me defective. I would understand that completely had I just changed my mind and wanted to return it. Since the item was defective a refund should be available. To their credit, they did try to make sure that I had a functioning item. However, their policy seems to be, once they have your money, they intend to keep it. with that in mind, I personally will not be making any higher dollar purchases here.
I will normally make my purchases locally instead of online, to support the local business owner. However with policies like this, they can hardly compete with the online retailers.

Went into this place knowing what I wanted, got it, then came the line. There was a big line that day which is fine, but nobody seemed to care to control it, I’m pretty sure people were cutting others in front of me. When I finally got to the cashier she was rude and not very customer oriented, I was going to ask her if they had something I could find, but I didn’t because she looked like she didn’t want to be here and had a look of I hate my life. This place has great quality stuff, but terrible customer service. Hopefully that changes because I have not gone back since that last time. Customer service has never been great with my experiences so that was the last straw for me.

Always busy but they have good selection I but all my hobby items from here great place

I’ve never been to R/​C because I’m not particularly into (toy)planes, trains and automobiles, but I discovered they have much more items to ogle than just models. Toys, puzzles, novelties, stickers, crafts– all kinds of goodies for kids of any age. Even if you’re not a hobby enthusiast, it’s pretty awesome just to look around. I loved the big toy train that runs the perimeter of store (especially the car with the graffiti on it *snork*) and the huge model planes for the people who just have TOO much extra money laying around. LOL
I snagged us a couple of Star Wars mini model kits, which was a fun nerdy way to pass some slow weekend time. Check out R/​C Country Hobbies the next time you need a little child-​like wonder in your life.

Son and I are complete rc novices, so I was concerned that we were going to be taken advantage of. Not so! The staff was extremely helpful with free advice and helped us understand the workings of our new car that was not even purchased there. Even better was they conversed with my son to teach him ways to keep his car in good shape.

This is an absolute FIVE STAR hobby shop. You can actually preorder planes here and get them faster than if you were to attempt it on your own. They have all the quality stuff. If you want a plane that won’t last, then buy online. There MANY examples online in which you order something and receive crap… not here. The staff is nice, knowledgeable, and helpful. The products are the best in class through and through. I look at some of the ratings here and think to myself, «wow, it’s like they came in for a nail appointment when they were already late for a hair appointment, and then want to complain about it.» If you are not the spoiled brat, complain about everything type, then this is your place. If you are late for your hair or nail appointment, then you should probably shop online and get what you deserve.
~Stu
Dear Unilocal,these guys are terrible! I stubbed my toe in the parking lot, and went in with tears. The lady behind the counter asked if I wanted a tissue. I told her no, I would be fine. I then went into the airplane department and demanded they sell me an airplane. They had the nerve of asking me, me of all people, if I had any flying experience. I told them, in a round about way, that I had none. They suggested a beginner plane. What? No way. A beginner plane? For me? Come on! They then suggested I get a simulator so that I could practice flying with the very same transmutator thingy that I could use for future planes. The nerve of those guys. Don’t they know I’m super important?! Couldn’t they see I was in pain?! I said screw that and went to the RC car department. I demanded they sell me the coolest, fastest thing they had. They had the nerve to ask me if I had any RC driving experience! I yelled back at them that «I drove here, right?!» I can drive these, no problem. They said ok, realizing my superior intelligence, and sold me one. They also said not to test it out in the parking lot. Pffft, I don’t have to listen to them. They’re not my boss. I tested it anyway. I mean, why drive all the way home to test it? What if I didn’t like it once I got home? So get it out there in the parking lot and I’m doing just fine. Pro status. All of the sudden, it must have been something faulty with the car or something, but a car pulled into the parking lot and ran over my brand new rc car! That driver had the nerve of pulling in while I was practicing my new car. Worst of all, it smashed my rc car. It should be far more durable. I went into the store to get my money back. The rc car guys offered to help fix my car, but wanted to charge me for parts. Who do they think they are talking to? Oh no, they are not going to get away with that upsell. No way! I simply demanded my money back. They told me… me…me of all people, no. That’s unacceptable! I rate them a one star and will never shop there again.
Signed — Drama Queen

I come for the scale models but always enjoy walking around to see all the great displays and other hobbies. I’ve never gotten into RC’s but their selection seems great. The examples of off-​roaders, cars, tanks and so are really cool. The whole separate room for RC planes is awe inspiring. The entire ceiling is used to hang planes of various types. As for the models there’s a huge selection. I do wish their selection for Tamiya models could be bigger. Things get pricey as you add things up though. I could blame that on me just wanting so much.

I feel like I’m here with my boyfriend once a week. He’s into r/​c planes lately and they have great service here!
Great selection and the hours are reasonable.

This place is practically a dream store for any little boy and girl. They have models of practically any motorized vehicle and horses. If you want to create any kinda of model, R/​C Country should be your first stop. The only downside is the cost. Like most hobbies, models can be expensive.
I stopped by to look for some tiny people for a photo shoot idea, but it was a little out of my price range. I found a bag of mini-​figures for 40 dollars. Sure they’re hand painted and that is probably the asking price, but it is not worth it for photography purposes. They have a large variety of paints if you have any vinyl figures that you need to paint (like some blank dunnies or other Kid Robot Figurines). I might be back for paint, but everything else is too nice and expensive for my tastes.