Rite Aid

Miserable place. Waiting more than 40 minutes for someone to scoop pills into a tube despite the Rx going in the previous day is unacceptable, especially when no one else was ahead of you.

For whatever reason, this Rite Aid stops selling alcohol at 9pm on Sundays. When asked for an explanation (this is not a city or neighborhood ordinance) I couldn’t get an explanation why.

Such a bad experiences here recently. Will not be shopping at any rite aid from here out. Too many other better options.
Rite Aid management needs to provide customer service training (or better training) to its crew.

Was hoping this pharmacy would get their act together: I live close by so it is very convenient location. Unfortunately, after experiencing issues refilling prescriptions here month after month, year after year, I have moved to a smaller pharmacy with FAR better customer service. The new pharmacy is a good 5 miles away and their business hours are more limited, but I don’t have the numerous hassles I encountered nearly every time I filled a prescription. Glad I made the switch, sorry Rite-​Aid cares so little about their business that they continually fail to meet the needs of their customers. Good riddens!

What childish customer service. lol
While waiting in line to refill my prescription, I was looking at something on my phone to occupy the time. When the customer ahead of me ended their turn, I started to walk up but then stopped, wanting to wait until I was called to the counter, to be polite. I then heard someone motor something from behind the counter. I looked up for some sort of verbal affirmation to come to the counter, but only saw the employee standing over a computer screen. I then walked up and she had a look on her face that said. «Finally ready? I’ve been waiting.»
Me: oh, you were supposed to tell me to come up. I’m the customer.
Her: I was waiting for you.
There were people waiting behind me and the employee was just sitting there waiting about a minute for me to walk up. This is when I should have heard «sir, I can help you next.»
She then directed me to a different window where I can order a refill for my prescription. That was fine.
Only thing I can say about the second lady who helped me was that for service was poor and not personable at all. Minimal eye contact. Assuming that I knew the process of refills. Mumbling. Wanting to be done with the conversation.
# New younger generation issues.
An older gentleman did an awesome job at taking ownership of making sure that I was taken care of.

This is the worst pharmacy I have ever used, and that’s not an exaggeration. Started getting prescriptions filled here a few months back, and they are HORRIBLY slow. Prescription called in at 4 this afternoon not ready at 8:30 tonight, and that just seems to be the norm. I can’t call in a refill in the morning and expect it to be ready in the afternoon, it never is, I still end up waiting for them to fill it… I would not recommend anybody use this pharmacy for prescriptions…

The worst drug store I have ever been to. This morning, I asked for the bathroom key and experienced the worst customer service I’ve ever experienced. Then, when I walk in the bathroom, the first stall’s toilet is clogged, and the second stall had the biggest poop I’ve ever seen, on the floor. Then, when I tried to tell someone about it, they were extremely rude to me. Never go here! CVS is much nicer

It was 11:10 I had just had an appendectomy 8 hours earlier and needed a pain killer filked. The hospital can’t call in the pain killer I was prescribed so I had to go and hand them my slip. They were still there filling scripts but wouldn’t fill mine. WOW! Great compassion! I will never shop at another Rite Aid again!

The store is open 24 hours not the pharmacy.

They have what you need, usually friendly. Today I told one of the workers that trash was all over the parking lot. She goes outside and looks and agrees. Uh ok, I even offered to help pick up the trash, to a response somebody will do that later on.

This place blows. I’ve been coming here for years because it’s close to my house but I’m thinking of switching. There’s always homeless people outside and the pharmacy messes up my order every year. I go in once a month for refills and it’s always a really long wait and the guy behind the counter seems super stressed. They’re always really nice but I think they need to hire another counter person to help out.

We have been using this Rite Aid location for my mother’s prescriptions for quite some time now. One thing I love about this location is that they deliver to local customers (free of charge). This makes it really convenient for helping with my mom’s medical needs overall. The only time I actually have to go into the store is if it is a triplicate required medication and even then it is only to drop off the triplicate for them to fill and deliver the next day!
The delivery driver is always friendly and will call in the morning to give you an idea of when to expect him and waits patiently at the door when he is dealing with people with slower ambulation skills. I also know from experience this guy has the patience of a saint as there have been a couple of times he had to call my mom to wake her up to let her know he was at the door. :-)
As for the pharmacy staff themselves, most are decent and provide decent customer service. Unfortunately, at one time they had a clerk working for them who just did not get the concept and on two separate occasions had my mother in tears from how he talked to her on the phone. Needless to say, they got a call from me over this. Thankfully he no longer works there!
The store itself is your typical Rite Aid and is kept clean and vagrancy kept to a minimum. Store staff is friendly and eager to help if you ask. The only thing I hate about this location is that parking can be a pain sometimes, especially since they share their parking lot with a couple of other businesses.

I loathe this place. The only reason they get 2 stars instead of 1 is because they’ve actually started controlling the bum population that harasses you every time you walk in, and that they updated the inside of the store.
The employees are never empathetic. They rarely go out of their way to help in any way. And it seems that no one ever stays there very long. Except for Ivan in the pharmacy. He used to be a lot happier but I’m pretty sure this terrible place has broken his spirit.
Last time I went in was probably my last time. Not only was there no parking, but I also nearly got accosted by what I can only assume was a crack addict. They called my name before yours, there’s no need to shout at me. On top of this, I got a ticket because my medication took 45 minutes as opposed to the 20 that they told me and my meter ran out.
This experience has decided for me that I’m switching my pharmacy to the CVS on Folsom.

Rite Aid is probably my least favorite drug store. There is always a long wait, whether it’s checking out at front or filling a prescription. This Rite Aid has a small parking lot, sometimes you have to pay for a metered spot. There are a lot of homeless people hanging out around the entrance and even inside the store (this is true of most businesses on Alhambra). Am I the only one who is sick of the whole wellness card/​club card/​savings pass crap? On the plus side, this Rite Aid has ice cream, which I’ve never tried but ice cream tends to make people happy, so points for that. The cashier was pleasant during my last visit.

I LOVE THIS RITE AID.
No, really. I do.
I’ve lived within five blocks of this location for about five years now, and being car-​free most of that time, I do a LOT of shopping here.
1) The staff are just amazing. I think maybe if you don’t shop here a lot, you might not realize the crazy stuff they have to deal with and yet they still end up being so helpful and nice. After being a «regular» there, they learned my name, know my kids, and are just so so nice and helpful all the time. (Now, granted, the same cannot be said for the pharmacy staff all the time, but I consider that seperate)
2) I actively use my RiteAid card and ended up with enough «points» to get 20% off everything, all year. If you’re into bargains, this is well worth it. Their club card is one of the best deals around. Even though on the surafce, RiteAid often looks spendy (as compared to, say, Target) with your card it’s deals galore.
The one thing I really hate is that last year they took all the ivy off the side of the building, pressure washed it (and flaked half the paint off in the the process) so the buildnig is a hell of a lot uglier now on the Seville street side. Boo.
I know it’s ghetto RiteAid, but if you can look past that, it’s actually a decent place to shop when you need to.

This is a three-​star pharmacy.
It is a little more convenient than most pharmacies/​drugstores, especially if you need baby tylenol in the middle of the night or something like that. Or if you need some Midol to keep you from assaulting some undeserving anybody nearby. Is there anywhere else to go in Midtown at 11:30 other than Safeway? No. And no matter how annoying the co-​customers here are, I am way more annoyed by the crowds at either Safeway within two miles of our state capitol. What can I say? I appreciate crackheads more than I do overly enthusiastic twenty-​year old college students or young people. I know that suggests that I’m an asshole, but I really don’t like the very young crowd past a certain hour at night, asshole or not. Think about it. Wouldn’t I live in the wonderland of Davis if I wanted to be around a bunch of lost and entitled UC college students? I couldn’t even handle them when I was one of them. Thus, it’s a pass for me on Safeway past ten. Especially if I happen to be in the market for Midol. Get what I am sayin?
There is always OK or better parking here, too.
I used to live right next to this place on L and the others are right on most of the other points, the staff is dejected (honestly, wouldn’t you be?) and the central location attracts a great variety of unsavory sorts. But if you can learn to act crazier than them, no one will bother you. NO ONE likes a crazy bitch. There’s an axiom that can help everyone further themselves in life.
Also you will have to find what you need without any assistance (You can do it!) Nothing is more frustrating than asking some young man (only young men work here at night) where the Midol is and then having him ask you what that is. Ugh. What are you supposed to say. How old is a dude that doesn’t know what Midol is? I just wanna ask them if they are still a virgin. But that is not very kind, is it?
But, like I said, I highly prefer this Rite Aid to Safeway after 10, and most of the time it’s cheaper than Safeway too on drugstore goods. I gotta keep it real. This store is OK.

The employees here aren’t very nice and there seems to be a lot of turn-over…and I can’t really blame them.
This Rite Aid, more than the others except for maybe the one on 8^th and K, attracts the scummiest people. The store is filthy. The bathrooms could inspire a horror movie script. Seriously, just hold it. The parking lot is awkward and cramped. There are always employees stocking the shelves or working the register, but more often than not they are half ignoring you as they try to keep an eye on the inevitable drunk or crazy person making a scene somewhere within the store.
The pharmacy employees seem to genuinely attempt to be pleasant, but it comes off kind of strained because they have the endless parade of homeless people still wearing hospital bracelets screaming at them about how the insurance they don’t have should cover the pills they are trying to get.
Despite their consistent stock, good prices on certain items, and 24 hour convenience, I avoid coming here as much as possible.

I was recently in the hospital with heart problems. Part of the process of my checking out of the hospital was that my nurse had to call my prescriptions into Rite Aid and then Rite Aid had to verify my prescriptions were ready before I could be released.
When we arrived at Rite Aid to pick up my prescriptions there was one of those young ladies that like to ask too many impertinent question in front of us at the window. We waited patiently while she asked dozens of really stupid questions. I guess some people do not realize that asking lots of really stupid questions does not make you seem any more intelligent. Then she somehow completely messed up the monetary transaction (go figure).
Finally, after standing in line on somewhat shaky legs for ten minutes it was finally our turn. Surprise, they did not have my prescription ready. Why would you confirm they are ready when they aren’t? I would have liked to sit down but some rude young hipster and his rude young girl friend (that part of town is full of rude young people that do not have any manners or consideration for others) had taken it upon themselves to sprawl out making sure the two of them had taken up all of the seating.
Fortunately, after what seemed like an eternity, my medications were ready and I was able to go home and collapse.

Is the convenience of having a 24 hour drugstore nearby worth dealing with any number of crazies that look and act like they wandered off the set of a David Lynch movie? Begrudgingly, I say yes.
While its nice to know I have someplace to grab some marked up shampoo or cough syrup when I really need it, I’d rather just go to Safeway next door. It has a better selections and better prices and is also open 24 hours. But every once in a while there is a need to go to Rite Aid (like for printer paper or some rarity Safeway doesn’t have) and I find myself returning. Each visit is marked by either a) someone harassing me for money at the door or b) someone crazy causing a scene at the register inside.
The best advice? Avoid this area at all costs during late nights. As the song says, «the freaks come out at night.»

How in gods green earth this dump is still open boggles the mind. Seriously? If you’re short on your fill of crazy, batshit spouting nutjobs, this is the place. Understaffed, undersecure, and a mecca for people looking to spread whatever filthy disease they’ve discovered at the bottom of an E&J bottle, this is seriously the worst rite aid in town. They have one or two star staffers, who, through their diligent work ethic, force me to begrudgingly give this landfill another chance, and then I go in.
Pretty much guaranteed to have two panhandlers out front at a minimum, usually two more shuffling zombies with IQs of under 60 wandering around the booze aisle, and your standard retinue of mongoloids buying sugar water and candy to round out their morbidly obese dietary needs. I’ve made the realization that the only time I should go here is when I am drunk, because, dear God, I need that crutch to deal with these miscreants. Today, I stood in an eght person line for ten minutes as THE SAME PERSON stood at the counter and haggled over a two-​for-​one deal on smarties. ARE YOU KIDDING ME? After :10 minutes, I gave up, set my stuff on the floor and walked out. THEN I got to hear about how the rhinophyma’d drunkard out front once had a dog like mine and it pee’d on his minivan… as I retrieved my own dog from the bike racks.
Thank you Rite Aid… for continuing to suck so bad that you drove me to Unilocal angry.
I’ll be at Safeway if you want to apologize for your actions.