Spine & Nerve Diagnostic Center

After an unfortunate vehicle accident I went through the process of X-​rays at the hospital and was quickly dismissed and was sent on my way with the option of pain meds. My primary care doctor sent me for a MRI and referred me to Spine and Nerve Diagnostic Center in Natomas. They quickly got me in to discuss my results and options. Dr. Reddy and his staff are supportive, responsive and always friendly. After talking with me about my preference to try conservative, non-​pharmaceutical treatment methods before going right to surgery they came up with a treatment plan that got me back taking care of my kids and doing the hobbies I love. I can’t say enough about how thoughtful and insightful the providers are. It’s rare to find providers who present you with all your options — including the ones that don’t make them any money.

The attention I have received here has been outstanding. The 1^st time I called it was a wrong number, my insurance carrier gave me an old list. As soon as I called this office they got me in quickly & have given me great service. I had been in the Workman’s comp system for about 18 months then, I had spinal surgery. At 20 months the insurance company told me I had to change primary doctors, what a mess. 2 other primary doctors,-2 chiropractors– 2 surgical offices– 4 physical therapy offices & a Qualified Medical Examination. The staff here took the time to review my records not just the single page the insurance company provided and QME. They have given me the individual attention my case needed. P. S. I keep really good records. Have a chronological record of visits so they know where to start.

Dr. Reddy was referred to me by a friend. After getting nowhere and wrong information for years from my last work comp injury Dr I’m now going in the right direction. I wish I would have came to Dr. Reddy in the first place. Great staff and the office is fast and efficient.

If I could give negative stars, I would. THE WORST experience.
1) I got a referral and called. And called. And left messages. And called some more. I called for FIVE DAYS STRAIGHT and never got a live human. If you run a medical practice that involves people in chronic, debilitating pain, you better answer your phones. This SHOULD have been a huge red flag.
2) When I finally got a hold of someone, I was told she was about a week behind in scheduling the referrals. Hey Dr. Reddy… SPEND SOME MONEY AND HIRE SOME STAFF.
3) They require you to be A HALF HOUR EARLY TO EVERY APPOINTMENT.
4) I showed up and was seen by a staff member who did not identify herself AND wasn’t wearing a name tag. She immediately stated that «nothing was wrong» with me and then rattled off the litany of tests I’d be required to do in order to be «allowed» to actually see a doctor. She emphasized, though, they since nothing was wrong with me, she couldn’t say I’d get any treatment at all.
5) I noticed they don’t use MAs… they use students from Carrington. They didn’t notify me that students would be practicing on me, which I found odd. After my experience, I’m left to believe that this is just to save the Dr’s money. They entire process seemed geared towards seeing how many billings they could get out of one patient rather than actual patient care.
I’m shocked when I encounter medical offices like this… they are dealing with people who have chronic pain issues. How they can lack common sympathy is beyond me. This office is everything that’s going wrong with medicine today… it’s inhuman and they treat it like an assembly line. No one there cares about their patients.
It was a GIANT waste of my time and incredibly frustrating to have wasted almost two weeks when I could have put that time towards getting into a better office (***hint — Sutter Neuroscience Institute***)

I love everyone at Spine & Nerve Diagnostic. I have a chronic Sciatica and they have done everything possible to help me with my intense pain. They are always understanding, they do not make me feel like I am imagining the pain.
Thank you everyone! It helps just knowing someone cares.

I’ve been going here for 7yrs for back issues. In the years I’ve had 3 P.A. And each and everyone has been very caring for my back. Oh and the staff has changed through out the years but everyone has been very nice & they’ve called me but first name and that’s very cool with me. Every time I called in to get seen early they’ve checked and got me in sometimes when they had the room. The P.A. that I have right no Shaoxing oh she is the best on Listening to my needs, and very funny to be around. I would suggest Spine & Nerve Diagnostic Center to anyone who has pain in there back. They treat you with respect and care of your pain.

I feel they have a respectable, professional team. Brenda has been very responsive and attentive to my medical needs and progress in their system. The Sacramento office is in a nice location, and the office is clean and well equipped. Shahine (Provider) has been patient with my questions and informative of the process. She also has shown flexibility in adjusting appointments in a office wtih a full schedule of patients. Overall, I am pleased with the treatment and care I am receiving.

After being a patient for several years, it surprises me to read some of the negative reviews that are being written. My experience with the providers and staff at Spine and Nerve has always been nothing but top notch and completely professional. The reception staff are very friendly and helpful, the providers fight and advocate for me at every visit and offer insightful options to control the chronic pain I experience as a result of a multiple level cervical spine injury. Never once has anything been «pushed» on me. They even helped me to get Yoga authorized through my Workers Compensation claim!
Perhaps the other reviewers are just frustrated –because dealing with pain can be difficult, especially if you’re an injured worker. But for those of you looking for an experienced, helpful staff and knowledgeable providers that are on your side, Spine and Nerve is at the top of the heap. That’s why they get 5 Stars from me.

I’ve been a patient at Spine and Nerve Center for 6 years. I’ve gone to both the Roseville and Sacramento Offices. The doctors and physician assistants are great. I was taking 10 Norco a day before I went to them. Dr. Reddy helped me with injections. The other providers have helped me reduce my pain meds to 3 a day. I have seen Karen, Julie, Jacie, and Jennifer. They are all great and caring. They explain things in terms that people can understand. The staff goes out of their way to help. I have recommended them to everyone I know!

10 STARS!!! :) I am very pleased with ALL the staff at the Roseville location. Great people, friendly, helpful and professional. I have been coming here for over a year now for my shoulder and elbow problems. And I couldn’t give a single complaint! I was initially examined by Patricia who was gentle, kind and made me know right from the start that I was in the right place. The prior year to coming here I was in the hands of several Drs that left me feeling like there was no hope or they didn’t care to try to help me. I have been and am currently seeing Julie who has been so awesome and has gone above and beyond. She offered other alternatives for pain management like acupuncture, medicated patches/​creams and currently electro therapy. She also referred me to the best orthopedic surgeon, Dr. Schaefer !! I couldn’t be more pleased with everyone here and everything they have done to help me. The entire staff is helpful and SO friendly… ALWAYS!
I HIGHLY RECOMMEND this office!!!

I go to their Roseville office and see julie the PAC. She is rude, uncaring and just wants to push opiates on you. If you refuse the opiates she gets angry and walks out without even a goodbye. As if i personally hurt her feelings. I could care less as I can’t take her judgemental accusations on me, without knowing ANYTHING of my personal life! I think she gets mad because she gets some compensation from the pharmaceutical companies!
On the otherhand, Dr Reddy is great! He’s patient, explains well and has very good beside manner during procedures. Too bad you have to work through his PAC first. Also their referral service sucks, still waiting over 2 months! And no one seems to know what’s going on.

I was skeptical about this place from the beginning. My doctor recommended it as a last resort to help treat auto accident related back pain. He warned that it isn’t uncommon for patients to receive little relief, comparing them to a very expensive message therapist. I arrived for my 11:00 o’clock appointment at 10:45. The receptionist was rude and unhelpful. I was told I wouldn’t be able to be seen because I wasn’t half an hour early. Supposedly I was supposed to receive a reminder phone call about their policy two days prior to my appointment, but I received no such call. It is very frustrating when someone is using a nonexistent phone call as the basis of the explanation of why they can not treat you. After waiting around for 15 minutes just to be told I won’t be treated I attempted to reschedule. Apparently, the soonest they would have been able to see me again was more then a month out. I am dealing with chronic back and neck pain and waiting another month and a half to find out if they have the means to treat me was not an option. On top of that, they want to charge me for canceling an appointment I was 15 minutes early for. Would not recommend, zero stars if possible.

This place doesn’t know how to treat their patients with respect. Wouldn’t recommend one bit.

This place is a total joke. Rude people that are out to bulk your insurance company. Stay away at all costs and find a place that cares about your health.

Dr. Rebecca Wattenbarger and the staff at Spine and Nerve are amazing. I appreciate that she spends time with me every visit (not just rushes through like my first doctor). Dr. Rebecca has taken excellent care of me including excellent checkups, referrals to MRI and pt (when my other doctor had said I had a sprain when it turned out to be a high grade tear according to MRI). I give a 5+ star rating to this doctor and office

FINALLY!!! After going to several physicians to try and find some relief from my herniated discs and fibromyalgia, I was THRILLED and RELIEVED to see Dr. Reddy & also his PA, Jacie.
The front office staff was very professional & friendly.
Instead of the Doctor throwing more pain pills at me, his PA helped me come up with a game plan for feeling better. She was very thorough with her exam, even pulled out my MRI scans and showed me where my discs were bad. This is the first time I haven’t felt rushed & pushed out the door, having seen about 7 previous doctors. I have confident in this entire office & look forward to having my life back pain free.