National Tire and Battery

My First Time at the Service Center… Just had 4 new tires installed… Best service I’ve ever had… Service tech (Paul) pointed out some things that need my attention other than my tires. and was super courteous and professional! Good service, great place and best price!

I had a nail in a tire, but it was set in such a way that a patch wouldn’t fix it. I went in and bought 2 new tires before Christmas and had them take the best 2 of the remaining 3 tires and put them on the back. Well 1 tire wasn’t holding air very well and today I looked at it closer and the guys there put the nail tire on the back and got rid of a good tire. I was quite upset but was calm as I discussed this with the manager. He said his computer said that they got rid of the tire and replaced it. Now, my karma isn’t that bad where this type of nail could happen again. He told me that he’d give me a patch, even though they said they couldn’t patch this type of hole before. I took it in to show them and he was out of words. I said it was the same tire because that was the way it was before. He then apologized and said he wanted to make it right. Well, he made several sarcastic comments on how important I was and was being kind of a dick. I had to get the tire fixed but it still cost me and they did very little to fix the issue that they made. I wouldn’t trust these guys. They are icky and dishonest. I’m going to wash my hands of them now that I have nothing else to do with them.