Tires Plus

I’ve been in to the Apple Valley location several time since they are close to where I live. Each time they have been great to work with. The front store person named Ryan is not only knowledgeable about all cars but always has a smile on his face. Just be sure to make an appointment as they are usually pretty busy.

I’m again stunned by the other reviews here. Great service, guys were clean and attentive. They kept me up to date on delays (I went on a Saturday). Tires replaced, oil changed. Even though they were behind, they still checked everything.
Tpms sensons made in China are less expensive, but they’re also garbage. Someone who ran a shop should know this (referring to a previous review).
Also, they fixed my brakeline last month. They could’ve nailed me for $ 200, but put in the extra skill level to cut it and reflange it. GREAT TECHNICIANS!

A long time and another lifetime ago, I managed a Tires Plus. Let me tell you how it was then. We all wore white shirts and ties. That’s right. We didn’t look like grease monkeys. We looked like businessmen. Tom Gegax was the CEO. His mission was to turn his Tires Plus into a special kind of auto retailer. The inside was decorated very nicely. The customer service experience was his main focus. He didn’t want us to measure up against Firestone or Goodyear. He wanted us to be measured up against Target. That’s how important customer service was to hiim. You walk into the store and you would be greeted by a smile and a handshake. Yes. That was a requirement. Then after you left the store, you would get a call to ask about your experience. If the manager didn’t get a 95% rating or better, they’d lose out on some bonuses. So needless to say, we all had our game faces on with every customer. Well boys and girls, that’s not how it is today. You walk into the TP and it’s a hole in a wall. The guys have grease all over their shirts, they are dirty, and they barely even smile when you walk in. That was my experience at TP in Apple Valley. On top of that, I was arguing with a tech about replacing my valves (TPMS). I just had them replaced litterally 2 months ago when I changed over my summer tires. OH… but everytime you dismount, you have to replace them. Ahhh… no you don’t. I’m not going to accuse them of trying to rip me off. But the service was terrible and the environment reminded me that I am in a ‘Shop’. I would recommend Discount Tire accross town. They are a lot cleaner. But unfortunately, they don’t do oil changes.

I had a horrible experience at this location. When I lived in Blaine I got great service and trusted the work.
I moved to apple valley and visited this location for a leak in my tire. They were taking the tire off and broke my tire pressure gage and it costed me $ 120 to fix it.(I had to replace another pressure gage later in another tire becuase of corrosion, and another place only charged me $ 80 for the newer model of gage. So I was totally ripped off here) I also needed and oil change and with a tire patch my bill came close to $ 200 and took over 2 hours for them to fix it which seems ridiculous.
I got in my car and now not only was my tire pressure gage light still on but so was my check engine light. I drove a little bit thinking it maybe just need a mile or two to reset. I drove back to tires plus (which by the way is worked by a punch of greasy looking kids.) I told him my light is not turning off. He said well you would need to hook it up their machine to turn off the light. SERIOUSLY! I just paid you $ 200 and sat here for 2 hours and you didn’t reset my lights! How is that not included. I’m suppose to just drive around with my engine light on constantly! He very reluctantly reset my lights.
Horrible service and a they will rip you off! IF YOU NEED A GOOD REPAIR PLACE GO TO PROTECH OFF 160TH.

I went to Tire Plus last month to see if they can fix my front axle which seems to have metal scraping against each other whenever I turned the car to the left or right. I was told that I needed to replace the hub cap and ball joints, plus the entire fix would cost nearly $ 1000. My dad and I went to our own garage to see if we could find the problem. To our surprise it was actually just a metal piece that was scraping together, the part was only $ 12, and the fix only took less than an hour. My dad says this was not the first time Tire Plus tried to scam him. Never come here unless you want to throw away your money.

Yet again Tires Plus Apple Valley tried to rip me off. Asked for the free brake inspection, was told that the rear brakes needed replacement, including new brake drums. This is for the first brake job with less than 60,000 mi.
Advertised $ 89 came to $ 609. Really? Took it to Dick’s in Apple Valley and they turned the drums and did the job for $ 100’s less.

Hit or miss with the customer service here. Somedays you get fantastic people and some days you get horrible staff. Typically the front desk people are professional and courteous, but a few times the staff in the garage will come and talk to you and it’s either unintelligible, or seem very confrontational when you ask them to clarify what they were explaining as you didn’t quite understand them.
Not sure if we would come here again if I can find another place that has good customer service all around

Horrific service. I replaced 8 tires for 2 cars this past winter (about $ 2K). 6 months later June) one of the tires had a slow leak, so they charged me $ 44 to supposedly seal it. It’s now Sep and same tire went flat, they wanted another $ 44 to do it again. They refused to honor manufactures warranty because I didn’t buy their extended road hazard. Stay away and go to Pro Tech down Cedar instead. They are cheaper and nicer… at ProTech, a customer was bringing them cookies when I stopped there because they did such a nice job. I doubt This Tires Plus got anything like that from their customers… they would have to stop hosing their customer base for that to be a possibility.

Great service, good prices (better than the big box store across the street).
Knowledgeable mature employees (no punk kids).
I bought 3 tires last week for 2 different cars.
They did not try to sell me anything I did not need, and told me how much longer I could wait to take care of some things I was concerned about.
I would rate them higher, except for Tires Plus headquarters, who immediately grabs your phone number, and SPAMS you with hang-​up calls. Complaints about this are well documented on «who called» websites.

this place will try to bilk you for everything you are worth. They wil try to sell you blinker fluid! We all know it does not exist but that is what this company will resort to try and upsell you. Rotors for a P205R15 50series were 90 bucks a rotor? really. NAPA or O, Rielly chargers 48.50 per rotor! But Tires Plus won’t put on customer purchased parts! DO NOT USE TIRES PLUS. WASTE OF MONEY.

I recently had new brake pads and rotors installed here and was pleasantly surprised at the superb customer service and reasonable prices. They didn’t try to sell me on anything outside of what I’d asked for and were very thorough in explaining what was being done to my vehicle.

They were the only business in the area to carry wiper blades that fit my car, so a plus there! It was a quick but friendly interaction, they even put them on for you!