Ford Flower Co.

The most beautiful window displays in Salem. I purchased all of my prom flowers here and had the best experience. I didn’t know much about flowers but the very helpful sales associate picked out a beautiful corsage that I still talk about to this day (7 years later). Everything I’ve purchased here has been beautiful and have had great experiences with their staff.

After calling two days before Thanksgiving and asking for Calla Lillie’s and Roses, I cannot be more disappointed by what was delivered. The arrangement was a sunflower, a gerber, and a carnation.
When I called to discuss how this happened the woman on the phone told me that they were not supposed to look at the FTD sight I had referenced when ordering. When I asked why I wasn’t told that the day before she could not answer. In an attempt to fix the arrangement I was told they could go back and pick up the flowers and re-​do them and then re-​deliver them. Not wanting to further inconvenience my friends I declined.
I could have made that arrangement at Stop-​N-​Shop.

+: none
-: my husband ordered a flower arrangement for me for mother’s day and he upgraded to supreme arrangement and what arrived was very dissapointing… the arrangement had limp flowers and the fullness of it was definitely NOT the supreme upgrade… so he ended up paying more money for less than average arrangement… overly priced for a location in new hampshire

very dissappointed in this shop. spent $ 75.00 for vase of flowers. gave specific instructions that I wanted colorful roses. they put in 4 roses and a bunch of other odd items. will never buy there again. they succeeded in wasting my money. I will go to a florist that listens.

I ordered flowers on Tuesday right before they closed at 6pm and told the lady my ideas and everything. So on Thursday I picked the flowers up for my girlfriend and they were amazing. Also when you walk inside it’s just beautiful and I liked how the merchants took the time with me instead of saying were closing soon please make a purchase. If I ever need a floral arrangement I will defiantly be coming back again.

over the course of the year i have sent many bouquets of flowers, spending over $ 1000 and frequently i find that the arrangement they send does not match what they advertise on their website. though i full understand availability of certain flowers during a given time of the year, but sending 3 roses in a mixed bouquet with a standard vase when you ordered a dozen roses in a heart shape etch keepsake vase is the last straw for me.
when i spoke with the representative it took three times explaining what i ordered i did not receive before she offered up an apology. you’d think they would have some pictorial handy when someone references a particular order number instead of treating you like an idiot. Will never order from them again… be prepared if you use their services.

This is hands down the most beautiful flower shop I have ever been in in my life. Period. End of story!
We have driven by a couple dozen times but we finally made it in for a Christmas centerpiece. While prices aren’t cheap, they do an amazing job. Flowers are fresh and arrangements beautiful.
I need to check them out as the seasons and holidays change. I know I’ll be impressed regardless.

I have no problem paying for good flowers, but this place seemed like it was expensive just to be expensive. The flowers were ugly and way more expensive than what is reasonable. Definitely will not be back.

We had approached a well known Andover florist 7 weeks before my son’s wedding and asked for 2 fresh floral ceremony centerpieces to supplement the beautiful silk flowers which were the mainstay of the wedding decorations. The Andover shop clearly had no interest in our business, actually stating that it was very close to the wedding to make this request and that they would call back in a week or so to let us know if they could «squeeze us in.» Seriously? We didn’t need wedding party bouquets, just 2 centerpieces. I discussed my displeasure with my coworkers who strongly suggested I go to Ford Flower Co. In Salem, NH. They had all positive experiences and thought their work was of the highest quality and very creative.
A phone call was placed and I spoke with the owner, Bert Ford. Yes, he could accommodate the order. Yes, he would deliver to the venue on a Sunday of Labor Day weekend. Yes, he had suggestions on arrangements for the wedding party colors of blue and orange. Yes, he would use urns that I would supply instead of his own materials. He was so positive and encouraging and INTERESTED… I knew he understood how important this order was to us, even though it was not a huge order.
We met with Bert and he showed us ideas from a photo binder, and asked the bride what she wanted — type of flower, overall look, etc. Based on her wish list, he gathered artificial flowers to present her with an idea of how it would look. Great idea! We had made choices which were not at all appealing visually. Bert very patiently suggested an arrangement which ultimately was strikingly beautiful and added immensely to the beauty of the wedding ceremony.
Some final comments… 1) The price was extremely reasonable for the quality, creativity and uniqueness of the arrangements. 2) We upped the bouquet order from 2 to 4 seamlessly — no problem whatsoever. 3) We had a LOT of contact with Bert (telephone, emails) and his response was always prompt, supportive and efficient. 4) he has been doing this for decades and is so knowledgeable and helpful! I knew leaving there I didn’t have a worry in the world about how the arrangements would turn out, and I was right.
Bert also accommodated a last minute request for rose petals to be strewn on the bridal path. Again, no problem.
Ford Flower Co. turned a negative experience into one of the most easy and rewarding of the entire wedding planning process and I cannot recommend this vendor highly enough.

Ordered a funeral arrangement over the phone from Ford Flower Co. The flowers were beautiful, exactly the type of display I was looking for. The arrangement was fresh no curled leaves or petals. The flowers were plentiful, filling out the vase rather than an extensive amount of greens. I will not hesitate to order from Ford Flower Co again!

My birthday was on Easter Sunday and my husband wanted to surprise me with a floral arrangement. Off he went on Saturday in search of a lovely birthday bouquet. He tried one place, unsuccessfully, and then he stopped at Ford. He explained that he did not want an Easter arrangement. The staff then created a fresh cut arrangement on the spot! What he brought home was undeniably THE MOST beautiful arrangement of flowers I have ever seen! They are still lovely with a few just now starting to sag after two weeks. Each time we enter the house, you can smell the sweet aroma and see this glorious arrangement expand as the lilies made their debut. A masterpiece! I told him, «Don’t ever go anywhere else». This shop is truly the gold standard!

Ford Flower bar none has the best silk flower arrangements around. Yes, they are pricy, but if you are aware how much really good quality silk flowers are, you’d know why.
And if you want your arrangement to look «real», you have to pay for better quality silks.
I have sent real flower arrangements from there as well, and have been very happy with them. They also have some great houseplants if you’d rather send a dish garden or plant.
Bert and his staff really do a great job! They also have silks flower stems and gift items you can purchase. And a great selection of food and fruit baskets.

Burt did the flowers for my wedding and they were absolutely beautiful! Their prices were good as well and the staff was extremely friendly & helpful.

My experience with them is based on my appointment with them. I want to say that I went into this already thinking they were our florist for my wedding, signed, sealed, delivered. However, my experience with my appointment was so negative that we are looking elsewhere now.
For one, the appointment before us went over. Not 5 or 10 minutes, but an hour. In any other place, the person in charge would let the previous appointment know that the next appointment is here and wrap things up quickly. Instead, I get ignored for about 5 minutes, before getting a brusk, «Uh — do you have an appointment?» When we say we do, they just walk out into the center of the second floor of the store, grab a table that has fake plants on it, take off the plants and brush off the dirt (!!) and grab a few old chairs (I emphasize the old — the padding was coming out!) and a second lady to do our appointment.
Hmm, already off to a bad start here, but it only gets worse.
Now, don’t get me wrong, the lady who did our appointment was quite nice. But the entire appointment was one big, «well we’ll see the photo albums once we can go over to the bridal area.» We were essentially without anything — no samples, no albums, nothing. I spent half of the time looking over and wondering when our appointment could really get started.
The appointment before us didn’t get out until 10 minutes before our appointment did. That means they went almost a solid *hour* over.
At that point, instead of letting us finish up our appointment in the bridal corner, they ushered in the third appointment (and the people there didn’t hesitate to interrupt our meeting to let us know that the next appointment was there — as if I didn’t feel like the «you’re not that important of a client to us» point wasn’t driven home enough).
It really bugged me because our appointment happened 15 minutes late to begin with since we had to wait around both for someone to recognize that we were there AND to set up an impromptu (and dirty!) meeting area.
I recognize that brides are emotional people (I know I am) and I fully recognize that there is a lot of coddling involving in the wedding planning process. However, if you can’t handle your appointments, why am I going to hire you to do something as involved and important as my wedding?

Judging from the other review, you should definitely stop by this florist in person. My experience was ordering online. For my mother’s birthday bouquet, I wanted to give some business to a local florist. They’re probably a mile from her house. Her birthday was yesterday and they still haven’t delivered it. Apparently they tried once. I didn’t receive a call or email from them asking whether they should leave the bouquet.
Maybe their flowers are pretty. If you go in person you can at least be sure of getting what you want when you want it. I’ll order from someone else next time.

Today is Dennis’s and my anniversary! 5 long years of gay love!
Isn’t that hot?
I needed an anniversary gift and decided to stop at Ford’s on Route 28. They have such beautiful arrangements and flora. I found a nice premaid arrangments that suited the occaision perfectly.
Since it is the day before Thanksgiving, they are all strung out for Christmas and the holidays. They have real flowers and tons of artificial like trees, flowers, and arrangements, wreaths, fancy tree decorations, gift baskets, and also nice jams and jellies to make your own gift basket.
The staff are nice and friendly here. I also love the Christmas lights that are on most of the time and make the 28 strip so festive.