J-MAC Complete Car Care

We absolutely love these guys. We took our truck in to have the air conditioning rebuilt. After going to Larry H. Miller three separate times they continued to replace only the compressor costing us more each time but were unsuccessful each time and always found an additional something else that they just had to fix. We went to Jmac after spending over $ 2500 dollars at Larry H. Miller and on one other dealer. J Mac took the time to discover the real problem and their mechanic was knowledgeable. They truly warranted their work and parts not like Larry h. Miller. Also, they gave us all the old parts so we knew what they really replaced and they were $ 1200 less than the other mechanics I called for quotes. And one more reason they were the best is they had it back to us the next day and its been working like a charm for multiple months. Thanks J Mac. You get our highest recommendation and service going forward.

Son is attending college in Utah. I took my son’s Nissan Xterra to JMAC Radiator, dealt with Eric Flores. There was a crack in the radiator that they fixed. A few weeks later while driving on the highway the fan assembly came apart from the radiator and tore apart the fan, fan motor, fan bracket, the serpentine belt, and the belt tensioner. It cost $ 80 to tow the car and $ 800 to get it fixed. When I contacted Eric Flores he told me the radiator fan was not removed or touched in any way when they fixed the crack in the radiator and that it was just a coincidence that it broke after the repair they did.

These guys are «the good guys.» My car battery has been begging to be replaced. I brought in a battery to have them replace it and even though all their garages were full– they did the replacement right then. It took less than 10 minutes. (Bad ass coffee co. is right next door– lucky me) When I went in to pay– the guy said «don’t worry about it. Just Remember us next time.» Really!!! That made my day! (Yay for me! and relief that i wont need to rely on jumper cables any more!)

Had problem with my A/​C, I made an appointment for 8 AM, dropped off my vehicle that day and I was told I was going to receive a call back with a diagnosis and quote. Did not happen. Called at 3 PM was told they were going to call me back within 10 min, nothing happened. Called again at 4 PM, guy put me on hold, nobody came back on the line. Called again at 4:50 PM was told it was $ 179.36 and that car would be fixed within 30 min. Got there, they were not even working on my car. Had to wait, got out the door at 6 PM. It took him less than 15 min to «fix» my A/​C and charged me almost $ 180. Not a happy customer, NEVER going back…

Summer family road trip from California, and when filling up in SLC smoke started billowing out from under the hood. I quickly looked up Unilocal to find a garage to fix the issue. I phoned 3 mechanics and although J-​MAC was not the cheapest, they were the most reputable with the best customer service.
I made a reservation to get me in next day, they meet me with a smile. Put my car on the rack and explained to me in detail what the issue was and how long it would take to repair. I ended up sitting at the badass café across the street and car was fixed sooner than promised. All I have to say is thank you for the great customer service and not gouging me because I’m in from out of town. 5 stars for being an awesome and honest shop.

I usually bring my van into the dealership for maintenance, but when they quoted me $ 199 for front brake repair, I decided to check around to see if I could get a better deal. A friend recommended JMAC Car Care. I took my van down there and was greeted right away, and they were so nice to me and very professional. The quote was $ 60 less than my dealership. They took care of it right then and I even got a Thank You card in the mail a few days later. I will definitely come in again for my rear brakes when needed!

My fellow Unilocalers I seem to be ruffling some feathers. I had written a review for JMAC that was less then appealing because although my experience was fine I didn’t feel that they wanted me to come back since I gave them all my information for a customer card and never received one. Well after posting my review I received a call from Mike at JMAC wanting to fix the problem. He was very polite and I applaud them for wanting to make the customer feel like they were important to the business which was my initial problem. However when the secretary called to confirm she would fix the problem she ended by asking me to delete my review. Now if a company is fixing the mistake they made of corse I would rewrite my review. I probably would have given them more stars but to me that comment says to me that JMAC cares about the review they get not the customer. Never did they say anything like I hope you come back, I hope we see you again, or even I hope this changes your opinion of us. It was all about how they fixed the problem so now I need to delete my review. I review on Unilocal honestly so people have a good idea what to expect, and for the second time I was greatly let down by this company. Truth be told I commend them for trying to fix the problem but not if it is just to get a better review, they should care about their customers and again I must write I won’t be going back!

A few days ago, my car started doing something funky. I drove it around for a few days thinking, «Maybe it will go away.» Unfortunately, it didn’t.
I was reluctant to take it to a mechanic because, let’s be honest, mechanics have a reputation for taking advantage of those that don’t know much about cars. On the recommendation of a friend, I made an appointment to have my car looked at by J-​Mac.
I was a little wary that the employees might try to sell me a bunch of things I didn’t need once they found out what was wrong with my car. But, the employees were respectful and worked quickly. They didn’t try to sell me «blinker fluid» if you know what I mean.
I really appreciated how honest they were about the cost of repairs and parts. I would definitely take my car here again if something goes wrong with it again.

I just took my car to JMAC again and they did an excellent job at a fair price (except for the fact that Toyota charged an arm and a leg for genuine parts) replacing my damaged undershield. I even just got an Easter card from them today!

I own a 98 toyota camry that I needed to get registered. The emissions test wasn’t passing so I was told I had to take it to a mechanic. After my friend’s mechanic couldn’t schedule me, I looked on Unilocal and this was the first place that popped up. The other users seem to like it so I gave it a shot.
The service was very nice. They have a clean waiting area and a professional staff. They fixed my car just in time for me to register it and bring it home. They even called to check up on how it was doing a few weeks later.
I would highly recommended J-​Mac if you need to get any car services done. I was also told by a few other friends that I paid a really fair price for the work done on my car. They are professional, courteous, and tell you exactly what is going on.

I needed to get my water pump replaced on my Camry. I called around and decided to take it to J-​mac, because they gave me a very reasonable quote. When I arrived I was pleased with the level of service I received. The waiting area was very comfortable and clean.
When they completed the job the total bill was actually less than what I was quoted, which is extremely rare when it comes to servicing my vehicles. They also gave me a courtesy check on the other components/​systems of my vehicle. The entire process was very seamless, I experienced nothing but professionalism. Without a doubt I with take my vehicles to Jmac for repairs moving forward.