Menchie’s

Menchies is good! They have some unique flavors. Toasted marshmallow is divine. However, they don’t have a drinking fountain or free water cups! That’s the reason for the 4 stars. They only have menchies water bottles. This place has always been clean when I’ve come.

This is the first & only frozen yogurt place I’ve been to so I don’t have a vast knowledge of how these places generally work, but I love the concept. And these bitches have CHOCOLATE ROCKS. I fugging LOVE me some chocolate rocks.

Great selection of yogurt with awesome flavors & tons of yummy topping! Adult and kid approved.
I’ll definitely take the family again.

I see a lot of dialogue about both sample cups and toys. Neither were offered nor visible during my visit. What was visible was very bright, very high contrast coloring. Some of it was on the brilliant white chairs, which did a very nice job of illustrating how dirty they actually are. This is not, all in all, a very comfortable place in which to spend time.
But, I can overlook this if it’s any good, since that’s why anyone would go to a froyo joint, right? I sorted through the various yogurt spigots and selected 4 that seemed relatively interesting. The tart was quite tart, the pomegranate thing was a bit astringent, the grasshopper was a clear misnomer because this was basically straight mint and the blueberry was that very fakey kind of flavor, but also was the most tolerable of the bunch. Straight, these wound up being a major fail.
Ok, fine, about 50 different toppings, so that should offset the dreary straight flavors? Nope. Most of them are garbage that don’t belong on yogurt or ice cream, though the chocolate rocks are a very cool touch, but of the interesting ones, including the mochi and cheesecake chunks, even those are also pretty dreadful. Pumps! Lots of pumps of hot stuff… the Reese’s peanut butter was borderline offensive and the hot fudge was overall pretty decent, about the only redeeming topping of the lot.
Service was pretty much ambivalent. In fact, the guy actually left the counter, so apathy is alive and well here. I guess that was good as I found the froyo difficult enough to get through that I had to re-​up a bit on the toppings and at least didn’t have the hassle over someone crabbing at me for nicking extra toppings. I do like the concept of this, where it’s a massive free-​for-​all and you just pay at the end, but I’m not a fan much of the flavors I had here.

«What’s a Menchie’s?»
«I have no idea. Fabled yogurt monster of Yiddish lore???»
I still don’t really know, but perhaps I didn’t follow the proper protocol for summoning the Menchbeast. Depending on your approach, there can be over 320 steps involved in procuring your yogurt. (Or, you can fill up on tiny sample cups. Look, I swear I didn’t set out to do so, but with 20+ flavors it just happened.)
Menchie’s should take a cue from the truck scales at ports of entry. Rather than weigh patrons’ yogurt cups when they check out, they should weigh patrons when they enter and again before charging them.

I don’t dish out 5 star reviews too often but Menchie’s earns their star rating for one simple fact — they have alternative diets and lifestyles figured out! Where else can you stop in for a treat and find a sugar free option, a low carb option, a vegan option and a dairy-​free option all on the same day? Yep, Menchie’s! This place wants my business and they have earned it exclusively because they have all of these options EVERY SINGLE DAY! The flavors always change so it’s never the same experience twice. Bonus points for the SUGAR FREE chocolate fudge and fresh berries as toppings. Menchie’s, I love you!

First of all I’d like to say that Menchies is my absolutely favorite shop for frozen yogurt and I also don’t often review locations unless I’ve been thoroughly impressed or let down. And I have had two negative experiences at this location. Last week I went here and it was about 10:20 and I looked up the times online before I went and it said online that it didn’t close until 11 and when I got there it said 11 on the door as well. However, the gentlemen working had racked up the chairs and locked the door and refused to even make eye contact with me or my friend who I was with. We then called and a women answered the phone and sounded so annoyed and rude and when we asked when it closed she said 10:30 and I said well it says online and on the door that it closes at 11 and she said we are changing our hours and it doesn’t say it online yet but on the door it says 10:30 and I said no I am standing right here and it says 11 and she let out a huge sigh and in the most degrading and sarcastic tone she said «do you really want me to let you in?» I ended up just leaving. I went back last night before 10 and the same gentlemen who closed the other night was there again and he was running around not even at the register closing the store at 9:30. And when he finally check my friend and I out I assume he recognized us and had a very snooty attitude.
This has got to be the WORST customer service I have ever experienced in my life. Honestly if you’re going to work at a ice cream shop you have to understand people are going to b coming at all hours and especially last minute.
I heard this location switched owners recently and I really hope they read this so that they understand how rude their staff treats customers.