Waited 15 minutes for the to be able to get me change because the clerk forgot to take the cash out of the safe then couldn’t give me my discount without refunding and re-reading my entire sale. Bullshit just got my money back and left
Daisy S.
Rating des Ortes: 1 Park City, UT
While attempting to buy some shoes the sales associate was extremely unhelpful. I waited in line only to have the associate walk away when I got to the register. When she finally returned she asked for my phone number and then walked away to answer what appeared to be a personal call and preceded to talk on the phone for over five minutes. It wasn’t until the manager came back that I was able to purchase my shoes. I feel like as the person standing in the store I should be the first priority. Furthermore when I expressed this to the manager he didn’t seem to care and just shrugged the associates behavior off. It is extremely unlikely that I will ever shop at Payless shoes again.
Lori H.
Rating des Ortes: 2 West Jordan, UT
Not my favorite store, but I do stop in once in awhile but probably not much longer. It seems that the sales people are paid to follow you around the store, asking if you want help, promoting the BOGO sales and just pestering the customer. The shoes are all out on display, I don’t need help. This is consistant with all the stores I’ve been in including the one’s located inside Shopko. If you want to be «sold» the whole time you’re in there, this is your store. Otherwise, head elsewhere.
Sam S.
Rating des Ortes: 3 Taylorsville, UT
I’ve have never been particularly impressed with Payless Shoe Source. Sure their stores are generally clean and well organized, the staff is friendly, and their prices are hard to beat. But as many times as I’ve been to a Payless I’ve never found any men’s shoes I liked. Their selection of men’s shoes isn’t very good and the few shoes I have found that seem at least OK, looked cheap. My girlfriend on the other hand has found some good deals here and bought several pairs of cute flip flops at Payless last summer. I guess that redeems them a little therefore I’m confortable giving Payless three stars.