Benefit Brow Bar at Macy’s

I’ve been getting my eyebrows waxed at the Benefit Brow bar for almost a year now and Vanessa is my go-​to esthetician. The team is awesome and always makes me feel happy to be there. They map out your eyebrows and you approve it before they begin waxing. I always leave with perfect eyebrows. I love that they do free makeup touch ups so that I don’t spend the rest of my day with my skin looking red from the waxing. If you want great eyebrows, go to the Benefit Brow Bar!

So glad I found this little gem. I stumbled on it while I was inside Macy’s. I love love love benefit masceras and eye makeup. They had all the new line of stuff and while it was busy it was less busy than the sephora where you can also get benefit products. It’s worth the wait in line to chat with a sales person who I found to be super friendly and knowledgable. I did not have my eye brows done just got product but will be coming here to get them fine next time instead of going to the mani-​pedi place I normally go to.
I think you may even be able to use Macy’s coupons here too. Also the testers looked cleaned and well maintained as was the makeup area itself.
It’s a small area but places to sit for you and a friend in case u are not shopping by yourself.
I don’t think you should come here if you’re in a hurry — make an appointment and realize you may have to wait a bit — at least you have other stuff too look at or a clean area to sit and wait if needed.
Also it’s a small detail but I noticed and appreciated that they were not blaring loud music at me– it’s nice to be able to shop in peace with regular ambient level music playing.

Trust me when I tell you BRITTANY is who you need to hire as your new eyebrow expert! After almost 3 months in «eyebrow rehab» she transformed my brows into pure perfection. She listens very carefully to ensure you achieve the exact look you are hoping for. I never leave her chair without being 100% satisfied. She maps out the shape to help you find your natural arch and the correct shape for your face. Brittany takes her time and the pride she takes in her work definitely shows. Not to mention she is so nice and personable. Go see Brittany I promise you won’t be disappointed!!!

I’ve been going here for a while. Marilou and Yahaira are very good. But this place gets so busy even if you’re scheduled for an appt, you usually still have to wait. I used to think it was worth it. But today, I had an apt at 240, there was random traffic and they say they give you 5 minutes. Well I got here at 245 and Yahaira saw me. She then said I had to be a walk in and wait then walked away and proceeded to go to lunch. Irritating because of the fact that I’m usually here on time and have to wait but yet I get here within the supposedly allotted «5 minutes» and now considered a walk in. I’ve spent a lot of money at benefit and that’s pretty irritating.

I have been getting my brows done here for several years! First with Stephanie, then Tania (who is now at Ingram, I believe). Now, Brittany does my eyebrows! She’s relatively new to this location (any reviews prior to 2014 are not her) and she is great! I only trust her to do my brows right! The first time she listened and took the time to understand exactly what I wanted… and she has been doing a great job ever since! If I ever go to anyone else I find that I have to do a little fixing up on my own at home, but with Brittany they are perfect! I have even taken my mom who was in from out of town to her and Brittany did such a great job transforming her unkempt brows and still maintaining a natural look! Highly recommend!

I am very picky about my brows, and I only trust Brittany M. at Benefit! She’s the BEST!

So I walk in excited with high expectations for an eyebrow wax with the highly recommened Marilou. I had called earlier in the morning to see if there was any availability and they said there were no open spots but to stop by and they would place me as a drop in. I go to the Benefit counter and they tell me the brow bar is actually located in the back. I make my way towards the back but I’m not really sure where to go, that’s where I see Abby. She’s in all black, not marked by anything to verify or show she’s with Benefit. All she does is smile. Doesn’t offer me direction or help like the women at the other counter did, she just let’s me awkwarsly walk by. I’m standing by the register of the brow bar waiting for someone to assist and low and behold Abby pops up again, but she’s followed by a couple. She even announces outloud, «I thought I had seen someone else waiting back here.» She walks to the appointment book. There is ONE slot available at the time and the next one won’t be for 2 hours. She’s saying this me this, while the other couple stands to the side, the woman states she wasn’t listening and the man says, «Well, she has to work so we’re gonna go next.» Abby gives them the appointment! She says, «Technically, they approached me first.» I defend myself, I restate the fact that she even admitted she had seen me first. Her response? «You can hang around until 3 and see if she can take you then.» Because of Abby I will never be back to this location, I will not recommend this place to any of my friends or family either. Thank you, Abby, for giving me my first and last experience with the Benefit brow bar at North Star mall.

I see Marilou here and she is awesome.
See her for a full body tan ASAP.

Marilou gets five stars she’s awesome! Moved from California to SA and I was desperate to find someone who could do my eyebrows the way I like them (I’m really picky) she did and awesome job!

Without being dramatic, this is the only place in town I feel worthy of touching my eyebrows, and I’m an esthetician. I could do them myself if I chose. I ONLY see Marilou, not that everyone else isn’t fabulous. They are, I just prefer her. I’ve been seeing her for almost 2 years now, and my brows have never looked better. She’s the brow wizard, and respects the fact that I prefer a fuller brow. I don’t want to look angry, and I never do when leaving.
Included with the service is a touch up, so you don’t have red brows or lip for the world to see. They also fill in your brows (which we should all be doing anyway, ladies!) to give you a completed look. They also do proper brow shaping, not the dump and rip «technique» as used by many places. Right now, they offer facial waxing, but will be adding body waxing and spray tans very soon. The prices may be a bit more than your nail salon, but the quality is exponentially more. I’ve been telling everyone I know to see Marilou for their brow needs, and now I’m sharing the secret of my brows with you too, Unilocal

First time getting my eyebrows done at a benefit brow bar and let me just say I was a little disappointed I dislike having thin eyebrows or uneven and that’s what I got the lady took of a good chunk of brow hair at the front of my brows and trimmed the ends as well they look short and uneven … Don’t get me wrong she was a nice lady sweet. But as for experience never again

I started getting my eyebrows done here for about a year and some odd months now. I first met Brittany and loved her! I had moved back to Texas and had gone to the benefit brow bar where I lived previously and was sad when I would not have my old eye brow girl. I first went to a ulta location and it was not what I would have liked. I felt that instead of shaping and waxing, I paid $ 20 to have someone pluck me… I can do that myself. I have been going to Brit for a year and some odd months and love her. I think she is great and really connects with your session. I also think the fact that I have just thick brows she does a great job shaping me.
For the rest of the benefit cosmetics area I am slowly becoming less and less impressed. A few weeks ago when I was waiting to get my brows done I was waiting patiently and had a girl ask me if I needed help. I told her no thank you I am just waiting for my appointment, and before I even finished my sentence she walked off to do something else. RUDE
Also I went last weekend to do some early birthday shopping with my mom and best friend and I don’t know if it is because it is super busy and people are stressed but the only person to say hi to us was Brit. Everyone else, yes was helping other customers as we browsed items, but after they were done no one said hello to us or asked if we needed help. It was not until we walked to the other end and someone came to track us down. I will probably buy my items from Ulta or Sephora from now on due to the lack of customer service coming from certain people here.

Ask for Veronica. She was very helpful.

Ok… so this is just a review on one particular person at this location!!! This was my second time going to this brow bar. The background on my brows… I’ve only allowed certain people to touch my brows after experiencing a horrific over tweeze and wax once before in my life. Since this nightmare, I only went to Anastasia trained brow specialists. I’ve done my time growing my brows out and even in between appointments maintained them on my own for the most part, as to stay as close as possible to the thickness and shape that I’ve been carefully «Bonsai» growing for years!!! Trouble is, my brows are dark blonde. They are not «LUSH» but they are enough and they grow in the right spots to pull off a «faux lush» if done right!
The first time I came here, I had Mary Lou. SHE WAS AMAZING! My eye brows had not looked that good in a while!!! I was relieved to have found her. And I was sold on coming back again and again!
The second time I came in I was given to «Britney»…*sighs*…Ok…So I saw Mary Lou with another customer, and something in my gut was telling me, just wait for her! Even if you have to wait a few hoursssss!!! Yeah, I decided to trust «Britney» because all of the cosmetologists are suppose to be specially trained in brow shaping at this brow bar. If they are trained, the results should be the same if not almost identically similar due to measuring my facial features, ETC…
NOT THE CASE… I was explaining to Britney while she plucked and plucked and plucked and ripped and ripped and ripped about my nightmare experience and how happy I was to have found «TRAINED BROW SPECIALISTS»… I thought to myself wow… She must be a perfectionist, and at the same time I was trying to control my other half that was freaking out, while feeling pain from hair I don’t normally pluck. I thought oh well… She is TRAINED! SHE KNOWS BEST!!! HELL NO… SO WRONG… SO FAR FROM WRONG I HATE IT!
She told me, yeah! They look GREAT! and handed me the mirror… I nearly broke down and cried… I wanted to wax one of her brows off for revenge… I quickly covered my mouth in disbelief and shock… I told her… They are so thin!!! Omg… I was freaking out and trying not to make a scene and embarass her!
I’m so angry… I came out looking like a 90’s sharpie’d on brow… I still want to cry just thinking about it.
She told me, ohhh!!! Let me fill them in! They aren’t done!!! Oh Lord… She filled them in, and all it did was make my brows look like I actually took a sharpie and drew 2 lines above my eyes. Now I’m attaching a picture… and you may think, oh they aren’t that bad… but yes… YES They are! When I make an expression, you can actually see my brow muscle ABOVE MY BROW HAIRLINE!!! Thats not Normal Folks!!! I want to punch her in the face… I’m not kidding… I got a full refund… I’d of rather waxed her brows off I’m so mad!
She should never be allowed to touch another person’s brows ever again in her life! PLEASE DO NOT GO TO BRITNEY AT THIS LOCATION!
MARY LOU IS FABULOUS, THOUGH!!!

Amazing!