Caliber Collision

I really wish I could give this place 5 stars but I was overall disappointed with the service. Car was delivered three days past the promise date. I had to call to check on the status of the vehicle and only got one call from the service rep. I made a trip to the shop and was told that the car was still not ready when promised today. Finally took delivery at 3:00 today. The check engine light was not on when I dropped the car off and it’s on now for some reason. I would not recommend using this place.

My 77 year old mom hit a curb and messed up her rear bumper. She when to Caliber for an estimate, they were wonderful to her, ordered the needed parts and repaired her Subaru for a very inexpensive price. I would highly recommend a place who takes care on an older women and doesn’t try to gouge them on the price and charge them for stuff they really don’t need. Caliber did an excellent job on the repair. Looks good as new

Absolutely poor follow through and lack of attention and detail. Had my truck repaired for hail damage and during the repair, my headliner had to be removed to repair roof dents. Upon picking up my vehicle, the roof had several grease stains on the roof and visors. My headliner was tore, my dome light was hanging in one corner and my 3^rd brake light had a wire exposed. I would ABSOLUTELY NOT recommend this place to anyone with a «nice vehicle».

This was my first time using a body shop and the unfortunate reason of Hail Damage brought me there. Luckily my insurance company referred me to this shop to correct the issue. They shop recommend a painless dent repair which I was hesitant about considering the amount of shallow dents in my car. Gus, the site manager reassured me that I wouldn’t be disappointed. After I received my car it looked better than before the hail damage! Excellent work by the men and women of Caliber. Great service!!! Keep it up.

Rear ended took to shop to repair. On day of pick up noticed they left off a repair. Their work was minimal with lack of communication. Would not use ever again. Taking to another place for additional repair. Wasted a lot of time. Also, make sure to clarify what they are repairing as they make a lot of assumptions.

I am so happy I selected this location to go to when my vehicle was rear ended. The staff was so courteous and friendly. Mike Sosa who serviced my car ensured I was updated on the progress of the repairs. They only took 2 days to fix my vehicle which was pretty quick considering the time it takes at dealerships and other repair centers. I would highly recommend this location.

Had about$ 2000(insurance) of work done on my car. They put minimal effort into their work. Sad. I don’t recommend at all.

I just finished getting a very minor repair to my Mazda CX-​7. They fixed the door handle on the driver side. Christina was very friendly when making an appointment and when I got there. Gus did the job and he clearly explained everything he was going to do. The service was quick, efficient and the staff was extremely courteous. I highly recommend this location for a great performance and friendly service. I will definitely return here to get any future work performed on my car.

I can’t tell you how pleased I was with their service at this location. I came in with one claim to my back end and after they already started, they were more than willing to fix my front end as well (of course me paying my deductible).
Ben & Brad kept me informed of everything along the way.
When I came in for my final inspection of my car I did notice a crack in the paint and they right away took it back to buff it out.
Unfortunately they burned the paint when they were buffing but they took it to get repainted right away as well.
They also broke my licence plate cover but gave me a $ 25 credit to purchase a new one.
I had already turned in my rental so I didn’t have a car but the manager (I feel bad I can’t remember his name) drove me himself to Enterprise on 410 & culebra (another great service location) and covered the charges for the rental.
I would recommend anyone and everyone to go to Caliber Collision. Their service is great and you will be satisfied!