Drury Plaza Hotel Riverwalk

I recently visited San Antonio (SA from here on out) to go see my little sister graduate from Air Force bootcamp. I made a great choice in deciding to stay here at the Drury Plaza. The room was very spacious and had a king size bed that felt like i was sleeping on a cloud. They followed the same route I have noticed other hotels have gone in regards to pillows. Instead of two pillows, they have an assortment of pillows that range from soft to firm. I’m not a fan of this since typically that means the pillows are much smaller than I’m used to and have to corral like three of them to get a good night’s sleep. A minor inconvenience.
The breakfast in the mornings is more than adequate to get your morning going. Lots of choices from sausage patties, pancakes, eggs, potatoes, and other items can be had there. Although the coffee is mediocre, it gets the job done. I never made it to the free drinks after 5:30PM event, but I did notice it was a popular place where patrons gather.
I wasn’t a fan of having to pay a daily valet fee, but since they didn’t have free parking, I had no other choice. At least the service was fast and responsive. If you plan on just staying downtown to see the riverwalk, you may want to consider not renting a car and just walking from the hotel. It is centrally located to pretty much everything downtown has to offer.

We stayed at the Drury Riverwalk on a last-​minute trip to San Antonio. The location is fabulous. There is a Riverwalk entrance from the hotel. You are a 10 minute walk from the Alamo, as well as a 30 minute walk from the Pearl District. There is an abundance of great places to eat and drink nearby.
The room we stayed in was clean, spacious, and modern. The bathroom had a granite countertop sink and a nice big shower. There is also a microwave, fridge and coffee maker in the room.
This hotel is beautiful and historic (it used to be Alamo National Bank.). The lobby is elegant, featuring a huge stained glass depiction of the Alamo, and a 1930s car. The staff members were gracious and helpful.
My husband and I have traveled extensively, and we have stayed in a variety of hotels, and the Drury chain is my favorite overall. The prices are reasonable, and they don’t nickel and dime you. They provide you with free wifi, a generous free breakfast (including biscuits and gravy, scrambled eggs, sausage, breakfast potatoes, oatmeal, cereal, and fruit.) Hot coffee is available all day. Popcorn and soda are served from 3 PM to 10 PM, and they have a free «Kickback» happy hour from 5:30 to 7:00 every night. The happy hour includes three free alcoholic drinks (wine, beer, cocktails), along with hot dogs, nachos, pasta, meatballs, and salad.
We also checked out the rooftop terrace and pool/​hot tub. They are open every day until 10 PM. The pool was heated, with a gorgeous view of downtown San Antonio.
I feel that many hotel chains could take a page out of Drury’s book. I also stayed at the Drury New Orleans and had a great experience. They make you feel like a valued guest rather than a paying customer. Stay here if you come to
San Antonio. It’s great for solo travelers, couples, and families!

This is my new favorite place to stay in San Antonio! Easy access to all attractions and you literally walk out the back door on to the San Antonio Riverwalk. The rooms are spacious and very clean. I find the staff to be friendly and helpful in all areas. Really decent full breakfast. Drinks, snacks that could be considered dinner (depending on your taste), and adults beverages served on the house in the evening. I highly recommend spending an evening here

Called at 11 AM on New Year’s eve and immediately received a reservation for a terrace room OVERLOOKING the Riverwalk… EXCELLENT! The person on the phone made sure I understood that there was a fee for parking (which I don’t mind paying at all, when I know it’s coming). It was totally worth it to have my rental car off the streets and really convenient, and the fact that they served free snacks in the evening and a terrific, warm breakfast in the morning more than made up for parking fee. We enjoyed walking the holiday riverwalk and dinning under the stars. We were even treated to a terrific view (from the 6^th floor pool deck) of the fireworks at midnight from the Tower of America’s. WOW!
3 adults stayed for a super reasonable rate. CLEAN, FRIENDLY, and GREAT SERVICE!
Will definitely stay again.

The Drury Plaza Hotel is a gem and the price is right. Our friends stayed at the Contessa down the street and they paid a lot more for their rooms and although their room had a faux brick wall, our room at the Drury was twice as big. The hotel also has direct access to the river walk.
We booked a terrace room that was located in the hotel’s San Fernando tower. The rooms in this tower were modern and updated compared to the rooms in the main tower. I know some reviewers were complaining about taking two elevators but it wasn’t bad at all. The room’s terrace had a beautiful view of the cathedral. The living area had a tv, table, desk, and seating. The bedroom had a sliding door, a comfy bed, and an additional tv. The bathroom had H2O brand shampoo, conditioner, and body wash dispensers. Our room was on the 9^th floor and there were patios and an indoor pool on this level.
Valet was the only downfall. When we arrived, it was so crowded and congested and valet was swamped. I really think that self parking should be an option in addition to valet to avoid this.
Check in was quick and painless. The hotel manager was greeting everyone and helping with the line formation. The overall impression that I received based on my interactions with the employees is that the company culture is positive. Everyone was very friendly and accommodating.
All guests are entitled to free breakfast in the morning and kick back drinks/​snacks in the afternoon. I had breakfast one morning and there was a great variety of foods (eggs, pancakes, sausage patties, yogurt, oatmeal, potatoes, biscuits and gravy, toasts, and fountain machines). I didn’t have a chance to take advantage of the kickback though since we were out at that point.
There is a roof top atop the San Fernando tower, but since it was raining this past weekend, we could not enjoy it. I didn’t see a pool though, so maybe that was on top of the other tower.
I would stay here again and possibly stay at a Drury in another location. Well done!

I can only give this hotel 3 stars because the bed and pillows were so uncomfortable. Other than that my 4 night stay through NYE was good. The 530 complimentary kickbacks is a nice option if you want something to snack on before dinner on the Riverwalk. You also get 3 (free) alcoholic beverages per person during this time. At times the 530 kickbacks were very crowded. Breakfast was the same way… crowded and not enough seating. All the staff was friendly and helpful. Our deluxe King room was nice.

Really like this place! Stayed three nights up to and including NYE. They are first class all the way and the complimentary hit breakfast and afternoon kickback is worth coming for. Very nice. Security here is very good as well, and that was much appreciated on this crowded evening.

Beautiful hotel and lobby, amazing jacuzzi, comfortable bed, nice staff, great amenities and view, good valet service. Could use a little updating in some rooms, but we loved our stay.

Management was very involved in making sure the guests were treated well and things went smoothly throughout the day. They allow pets too which was a surprise. Decent food free drinks at night and a nice breakfast with your stay. Kept alot of the history of the building intact. Used to be an old bank. Will be coming back and using them for next Riverwalk stay.

We keep coming back… we love this hotel. Great location, comfortable and very clean. Breakfast and afternoon drinks are awesome!

Giving 5 stars but here to keep you from getting overly excited.
3 free alcoholic drinks/​cocktails, and flawlessly cooked cafeteria style food. Problem is, you are next to the Riverwalk surrounded by the best TX has to offer, and you want to spend dinner time eating a free hot dog or make-​your-​own bland baked potato?
If you are that cheap, you wouldn’t be here in the first place. I’m not going to blow a fine dining opportunity so my kids can have their fill of Mac & cheese. We had a good time at Boudro’s — duck gumbo and the biggest slab of fresh prime rib I’ve ever enjoyed (TX sized), both priced in the middle.
Free drinks/​cocktails — good gesture but should be before 5 or after 8, like other hotel receptions and free happy hour. NOT when you should be out in the town. There’s a wide range of guests, but guess who’s here, all happy about about the free food and drink? Elderly folks, and unsophisticated families with children. Yes, I was part of the later for a session, recovering from a huge lunch and thinking it would be fancy, hot, hors d’oeuvres and finger pastries to pair with the drinks. Nobody on Unilocal warned me.
But no, wasted our precious dinner time — could have been on a sunset boat tour with the night lights of the Riverwalk.
I can’t knock the genuine effort/​gesture — but it’s useless unless converted to free happy hour and evening reception instead. Not a negative — but not a positive either.
REALLY great place, good price, but don’t include the freebies as a factor in your decision to book. Stay for the general awesomeness and service of the hotel.

So I think I would rate the hotel at a 3.5, but round up to 4 for Unilocal purposes.
The checking in process was completely painless and the hotel is *ahem* historic, so don’t expect all the fancy stuff you might have seen in Las Vegas or at a W hotel. However, they do have a lot of nice things available to guests. The location is pretty good, theres a staircase that leads right down to the riverwalk, and they do free drinks (I think up to 3?) starting at 530pm. I didn’t have a chance to partake, but it seemed like a good time based on what I saw when I was moseying in the lobby. The breakfast is SOLID though. I don’t think I’ve had such a great self-​serve hotel breakfast before. It was just like college, tons of options, serve yourself, come back as many times as you want with juice machines and fountain drink set ups.
The rooms were decently sized for a traveler. It might be a little cramped if there are more than 2 people in a room if you go with the most basic room. The soap dispenser set up for toiletries was nice (I really hate bar soap, so I really appreciated this).
With regards to the roof top pool, it was pretty underwhelming, there were tons of burglar bar type things so that you really couldn’t get a good picture of the city from the roof top if you wanted to. The pool also seemed kind of small (and sketchy).
Regardless, if you’re in town and planning on hanging out NOT in the hotel room, then this is a solid option and tons to offer at a very reasonable rate. But if you’re looking for the latest décor and tons of fancy amenities, you might want to try elsewhere.

Great location on riverwalk. Free variety hot breakfast (not just toast & cereal) 630am-​9am & free «kick back» from 530pm-​7pm which is 3 free drinks and food bar including salad and a few hot item options. I don’t like the 21 $ a day valet parking which is mandatory… but. it is what it is. The rooftop view including heated pool and 2 Jacuzzis are lovely! Room had microwave AND refrigerator (both rare and a plus for traveling). Overall… I’d definitely stay here again. The snack shop isn’t great but location of hotel has convenient stores very close. Definitely family friendly. I came for a business trip but looking forward to another stay here for fun.

This was an excellent place to stay right here on the riverwalk, with one minor hiccup. My colleagues and I were in town for some training and thought it would be nice to stay near the riverwalk, and were recommended the Drury Plaza by other colleagues. At a good rate for our two nights and ample parking in the garage next door (garage or valet parking are both a little expensive, but the location is great), we were quickly booked and checked in with no issues. Staff was courteous and helpful. The roof top pool and hot tub was a great view of the city and fun to see with friends. For our training, we needed to get a good breakfast, but it needed to be early and the 6am breakfast was delicious and perfect for our needs. The hotel also provides other complimentary meals and drinks each day you stay. Finally, the second morning after our training, we were exhausted and a little beat up, so we were looking to maximize our rest and come down near the end of breakfast. Posted breakfast time is 6am — 10am. I got down at 9:30 and was surprised to see the staff roping off the breakfast area. Most of the food was gone and I had to ask for a plate to try and get what was left. It was a little embarrassing to see several other families come down at 9:35 and be confused at why the breakfast area was closed and then leave hungry. I understand the need to be punctual and clean, and obviously you can’t serve breakfast all day, but to close a half an hour early seems like you are shorting guests that count on at least a breakfast to come with the $$ paid for the good room. Or simply publish a 6am — 9:30am breakfast time. I’m glad I got the last crunchy pancake and could scrape the bottom of the oatmeal.

Stayed here for multiple weeks over the summer and loved it. Staff very attentive and room was always clean. I was there during tourist season but I am sure in the off months it’s not as crowded.
Wonderful experience, wonderful value, I wiould reccomend to friends.

Really good stay. Who can argue with free food and big rooms? The room rate was awesome and the 2 room suite was very roomy. I asked for the oversized room and it was only $ 5 more. Breakfast during the week is 6 – 9:30 and kickbacks are from 5:30−7. Valet parking is $ 21 a day or you can park in the market garage for $ 16. River walk is accessible from the basement level.
The room was spotless with plenty of pillows and towels. We had a view of Commerce street and I really like the way they had their curtains setup. The fridge was a really good size and there was 2 tv so the kids could watch cartoons. The bed was super comfortable and I felt that we moved into an apartment.
The staff was very pleasant as customer service is very important. Front desk staff and dining room staff all hospitable.
The kickbacks were tasty especially the salad. The chicken and the balsamic vinaigrette were to die for. Literally where is my knife! To eat my chicken, duh! Oh and each adult gets 3 free alcoholic drinks each day. I recommend Bahama Mama. Breakfast is slightly plain but I think I was full from the night before. But realized that bacon and beans were missing (hey I’m from Texas!) but decent enough. There are tons of breakfast options around town if you stay several days.
Both pools were nice but I prefer the outdoor pool. Take a hat! The jacuzzi was a great touch for relaxing… oh wait I have 4 kids and relaxation doesn’t exist. Or does it? This hotel will make you feel good.

I’m not a big fan of having to pay extra for valet parking (in my opinion it should be included), but this place is awesome! Everyone on the staff is customer focused and make you feel welcomed. The free breakfast is great and the «kickback» at night with the three drinks is nice (Annette, the bartender was excellent).
I rarely find hotels as accommodating and customer friendly as this has been — awesome job!

This hotel is IT.
Awesome price for an awesome night. First of all, we booked a junior suite for what seems like next to nothing (cheaper than our tiny room at a mid-​range Disney World resort). Secondly, it is right on the Riverwalk. Thirdly, the freebies here are outstanding. Every day they have a free happy hour where you receive your choice of four drinks plus food. The food selection is small, but you could get away with having it as your dinner as it included spaghetti and meatballs, and a small salad bar. They also had a free breakfast with very decent options including eggs, waffles, biscuits and gravy. Also, free wi-​fi, which is very important to us.
Plus it has two pools. An indoor pool and one located on an upper deck with outstanding views of the city. That one was super popular and kind of creeped me out a little. The indoor pool was a lot less popular and so fun.
Only downside is that parking is valet so no easy access to your car during your stay plus parking is expensive. This seems to be fairly typical in urban hotels though. We had a similar setup when staying in New Orleans.
The room itself was nicely fixed up and the hotel is quite fancy. We will keep a lookout for more hotels in this chain during future travels!

Waiting for the taxi for my return trip home… We had a wonderful time here in San Antonio. The Drury Plaza Hotel was the ideal place to stay.
Free hot breakfast every morning with lots of options to choose from.
Free Kickback Happy Hour everyday from 5:30 — 7:00 pm which includes 3 free drinks (don’t get the wine) and a bunch of fried foods which weren’t all that great, but free!
Free one hour of long distance calls each day. (Five cents a minute after that.)
Rooftop pool with a great view which we didn’t use because we were too busy being tourists and finding the next Tex-​Mex place to dine which are all walking distance from the great location of this hotel.
The Alamo and Market Square are both about a 15 min walk. The entrance to The Riverwalk to catch one of the cruises is a block away.
All the staff members were wonderful. The general manager, Michael was at breakfast every morning checking in on folks.
Next time I am in SA, I will be sure to stay here. Comfy and spacious rooms, not a great view from my room, but that didn’t really matter. If you want a great view, request a room in the San Fernando Tower which looks out to the cathedral. Only drawback is that you have to take two separate elevators to get to your room.

This hotel is worth every dollar we spent (quite a few $ 20s, as a matter of fact)!!
We had not stayed at a Drury, that we could recollect. So, we thought we’d give it a chance. I called while enroute to the city. The reservation agent asked if we’d ever stayed at one before and I said «We hadn’t» and she told us about the evening Kickback and the free morning Hot Breakfast. SOLD! I completed the reservation and we arrived at the hotel a couple hours later.
Upon walking in, I was in awe of the spaciousness, layout, and fanciness of the hotel! From the reviews, I knew it was formerly a bank. I asked the staff which bank it was and was told it was The Alamo National Bank. Cool! They left a teller window in the lobby intact and the safe door in the basement. There is an old Ford in the lobby also. I like how the hotel incorporated the bank into their décor and not removing all traces of the former business.
Check-​in was a breeze. Confirmed my room rate, signed it, and went to that evening Kickback. The thing I don’t really like about lots of hotels is the fact that the parking is only available by valet. Parking costs $ 21.00 per night and is taxed also. If you have a friend visiting you at the hotel who has a car, they need to know your room number & name, and they can also have their car valeted. Your room is charged for their $ 10.00 parking fee.
Our room was really lovely and had a nice ambiance to it. I was surprised to see a recliner and a ceiling fan in our room! We had a mini-​fridge, microwave, and a coffee maker also. I liked not having to hunt down an outlet, they have plug-​ins right on the nightstand and on top of the desk, so convenient! Everything was tidy and we had no issues at all.
«The extras aren’t extra!» — love it! A few of the pluses: 1) Cable 2) Kids stay free in parent’s room 3) Free Soft Drinks, Coffee & Popcorn available from 3−10PM, seems like all day in actuality 4) Evening Kickback 5) Morning Hot Breakfast
We were pretty much late for the evening Kickback, but we quickly grabbed a few things before they started putting foods away. The spread was a good variety and plentiful! They have vouchers for the alcoholic drinks (a limit) and free flowing nonalcoholic drinks made by the bartenders. The Kickback included Swedish Meatballs, hot dogs, baked potatoes, salads & toppings, mac & cheese, soup, popcorn, quesadillas, chips & nacho cheese & jalapenos, and I’m sure more items which I can’t recall.
The Quickstart Breakfast offering was: scrambled eggs, sausage patties, potatoes, pancakes, biscuits & gravy, breads, pastries, cereals, fresh apples & bananas, and mixed fruit (seemed like it was pre-​packaged). I was happy to see little individual sized peanut butter packaged like jams are. I love peanut butter on my pancakes!
The rooftop is where you will find the pool and 2 Jacuzzis. One jacuzzi looked like it had a chair lift for those who can’t climb up and over into it. Three sides of the rooftop allow you to view the entire city below.
There is a business center and a fitness center here, too! Internet access in the hotel is free, too. Yay!
There is also a Drury Inn & Suites within a few blocks from this hotel. I don’t know how it compares with this Drury Plaza Hotel, but I would recommend staying here. I would most definitely stay here again when I make it back to the Riverwalk. From our room, we could just barely see a part of the Riverwalk, but the surrounding view was great! You can get to the main Riverwalk paths really easily from the hotel.