Orange Leaf Frozen Yogurt

Typically I love Orange Leaf unfortunately their horrible customer service has given them 2 stars. I only taste new samples as I assume the flavor I have had before will be consistent. Won’t make that mistake again. Drove all the way home to find out the froyo had no flavor. So I call the store to let them know and I’m told «ok, thank you»… ummm you aren’t going to try to fix the problem. I had to ask if I had to come back and was told «ummm. I don’t know. «if you don’t know that’s fine but tell me you will find out. I asked if there was a manger and was told no. I then stated I would be right in and at that point I was told he was calling the manager. I get there and say I just want a refund. At this point I’m angry that the employees aren’t trained properly. He calls the manager who says they can’t refund yogurt that has left the store. I asked to speak to her and explain that I assumed the quality would be consistent. And again am told they can’t refund me. I then have to ask if I can have a gift card instead. I am told yes, but when she asks how much I spent and I said $ 8 something she says well we can do one for $ 8… way to try to keep a customer at all. Completely disappointed. Ridiculous customer service from manager and horrible training for employees.

I’ve been here twice and the first time was just okay. They have a good variety of flavors and toppings.
The second time was really bad, though. I got a cup of cookies and cream and it tasted really weird, like it had lemon in it. So I just threw it away. What a waste of $ 8.

If you haven’t had frozen yogurt before you will probably like the yogurt here. However, I was visiting from Florida and I’m used to very high quality frozen yogurt. Orange Leaf is very low quality yogurt that taste like chemicals. I actually felt sick after eating the yogurt here.

Best yogurt ever! The customer service is excellent! Yogurt is 47 cents an ounce! There are lots of fresh toppings to choose from! Try it before you buy it!!! Ask for sample cups to try all the yogurt! Military discounts are offered! It’s so delicious!