Inside Source

This business is deserving of no stars. Based on our one experience with InsideSource, I would recommend you steer away from their services.
Our order was relatively small (under $ 10K) and was extremely time sensitive in nature. We made sure they knew our tight timeline every step of the way, and they confirmed a timely delivery. Not only did our order not make the confirmed delivery date, actual delivery has been postponed twice already, and two weeks later, we are still awaiting delivery. No advanced notice was given of the delay. In fact, we received an email (not even a phone call) at 3pm, one business day prior to our scheduled delivery informing us that 1) our order would not be delivered as scheduled and 2) they didn’t even know where our order was and when it would actually get here. They attempted to offer us loaner chairs, but what they had were poor options. We had to scramble last minute to find suitable replacements.
We can only assume that our account coordinator misrepresented the status of our order and didn’t actually put in our order when she said she did. We are more than disappointed with their lack of ownership over their mistake, their poor follow through, and lack of professionalism. It goes without saying that we will never work with them again.
Our experience with One Workplace in San Jose, on the other hand, was seamless. If professional, honest and dependable service is important to you, I recommend you give One Workplace a call.

The energy and creativity at Inside Source are almost tangible. This is a company that has grown from a small used office furniture outlet to a great source of contemporary business environment design — not just stuff, but work spaces that truly encourage collaboration and employee interaction.
I’ve been fortunate to work with them on several projects, and have a lot of admiration for Dave, Kristen and the leadership team, as well as everyone I have worked with from operations to logistics. Good people, good results!

I love me some Inside Source! We’ve worked with them on many commercial interior projects, including our own office. They’ve always been really responsive and great to work with. Such nice & friendly people.

Inside Source is my company’s preferred vendor for beautiful and aesthetically pleasing furniture. Not only are their designs elegant, modern and functional, but their sales representatives are top notch as well. I have worked with Lesley and Kori on coordinating selection and deliveries to a few of our offices and both times have been superb. If we ever had an issue or question, both were quick to respond and able to give the necessary information we required.
I would highly recommend this company based on all experiences I have had, and I look forward to working with them again.

I have dealt with Inside Source in New York and New Jersey markets. It was a pleasure to work with Lisa Giordano, her attentiveness to projects small or large are one of a kind. I have completed many challenging projects with the Inside Source team. The design team as well as costumer service are impeccable, floor plans are well done as well as all lead times from MFG are met. Inside Source is very creative with their solutions for any situation that is presented to them. Inside Source provides great costumer service and treat all their clients as if their #1. I will continue to use and buy from Inside Source.

If you need office equipment I would go to Inside Source. They have a very helpful, awesome staff.
I have been working out of an Inside Source designed office for over a year now and I love it. They have even given me help with ergonomics since I use multiple screens of various sizes. I’m having less back problems and am more focused at work.
I think what I like best about what Inside Source has designed is the collaborative and mobile areas. We aren’t tied to out specific cubes, but rather we’re working together in an open space.
Everything was very affordable, and installation was on time and fast.

We used them to outfit our space with furniture and was really disappointed with the customer service. There were a lot of errors on our initial proposal from them, it was hell getting shipping schedules, our calls and emails weren’t returned, expectations around delays weren’t well managed. I don’t know if the problem was our sales guy or the company as a whole.
Prices were okay and now that the furniture is in it looks great, although a separate designer helped pick it out.
I wouldn’t recommend them because if my contacts were treated the same way I’d be embarrassed.

If I need office equipment I will go to Inside Source. They have very unique designs that are amazing. Their staff will help you find the best equipment for your needs. Susan Hannah is the ergonomics specialist and she has helped our clients & patients decrease pain by setting them up with the right ergonomic tools needed for the job while at the same time identifying their needs for the visual effect of the office. I recommend new companies talk with them first so they can help you design the office of your dreams. They will also save you thousands of dollars in workers comp claims by having proper work stations for your employee’s unique needs.

Do not use these people if you value your time, your credibility and your job. My firm used them once before to purchase and build workstations. I figured it would be simple to use them to rebuild our workstations at our new location. We would add new product to make all the workstations conform, and also to make them larger.
The salesguy and designer were very pleasant and eager our first few meetings, then something sort of tapered off. Things started moving very slowly. I finally made the order, and learned that it would take 5 weeks to receive the product! And the lobby furniture I had asked them to order was never ordered — argh!
Long story short: they came yesterday to build the workstations and have a ton of missing product, wrong colors, etc. I don’t think this project will ever be finished, and it makes me look like a JERK for using them.
Avoid at all costs.