My dad has always been fiercely independent. We were so apprehensive when choosing an assisted living situation for him. After visiting daily for 11⁄2 years now,(we live close by, in Rancho Penasquitos) I am amazed daily by the staff and residents here. I never thought I could get comfortable with my dear dad living anywhere but his San Diego home of 60 years, but I am thinking of other families dealing with moving parents and I must say you will not be disappointed in Belmont Village. Such expertise, so caring, so friendly… it’s like we got new extended family! Everyone here makes a caring difference in their own way… from the cooks and dining room staff, to the activities directors, to the front desk reception… need I go on??? Oh yes, Inan excells at her executive director position, Without people like this Belmont Village would be just another beautiful retirement community.
Alan J.
Rating des Ortes: 5 Oakley, CA
I have visited my mom many times here and although I know it’s not cheap it is the best assisted living facility/nursing home I have ever been in. The activities are superb the food is magnificent and the people are wonderful. I am a nurse so I have been into quite a few of these places most of which I would not put my dog in(I like her too much) but this one is as good as it gets. I am extremely happy with them.
Dorit Y.
Rating des Ortes: 2 San Diego, CA
Huge disappointment. My husband spent 5 days in the facility. They do the talk but not the walk. My husband has Alzheimer’s and they promised me that he will do great in circle of friends. Don’t kid yourself. During the day AFTER breakfast they herd people from activity to activity which works as far as care is concerned. BUT watch out for after 3pm or so. They don’t have enough staff to even come close to what they promised me would happen. I found my husband sitting in the lobby waiting for me. The receptionist told me that he drove her crazy looking for a phone book as he wanted to take a taxi home. He could have walked, out very easily.(I suspect he did) as the only people who even knew him were the security guys… At night they have two people watching about 20 residents in the circle of friends. No one knew my husband after activity time. He was left alone. They simply promised things they can’t achieve as they don’t have the man power to do it. In addition they have no transition policy or staff to accommodate new residents. Different sales people tell you conflicting information. No one could advise as to first time visitation. Strange for a place with so much experience. I was told I can come the next day by one marketing person and two weeks by another. No guidance for new people. In addition when I decided to remove my husband 5 days after admission when I realize what a mistake I made no body cared. I saw the marketing woman(Sandie and the nurse Beth) sitting in the office and when I asked what they need from me to check out they both said NOTHING. Neither even bothered to ask why I am removing my husband. When I repeated twice you are sure that you don’t need a thing from me I had to remind them that they probably need the room keys. At that point Sandie said. «Oh yes, the keys» and when I turned to Beth and asked about the medication She said the same thing and I got my medication back. Who would believe that a place this size would not have an entrance or exit policy. No one really cares all they care about is getting you in. I don’t know anything about the assisted or neighborhood areas. I can only warn you that the circle of friends is not suitable for Alzheimer’s patients. I would not recommend this place which looks nice but does not have enough staff to accommodate Alzheimer’s people in the circle of friends