David’s Bridal

Great selection and decent prices. I was fortunate enough to go while they were having a huge sale. This was the second David’s Bridal I went to and I was absolutely blown away by Tam! He was seriously amazing! He helped me pick out my wedding dress and had tons of advice and ideas for accessories, alterations, etc. He and the manager (I didn’t catch her name) were so patient and friendly with my mom and I. We picked a dress and both left with huge smiles on our faces.
It only took about 3 weeks for the dress to arrive in store, which was far less than originally quoted. My mom and I were super excited to check out the dress, and for me to try it on once more. We checked in and were told a stylist would be with us shortly. My mom and I browsed the store for nearly 45minutes before being asked by the manager if we had been helped. Granted we didn’t have an appointment. She promptly had one of the receptionists retrieve the dress and bring it to us. We told the receptionist we wanted to try the dress on once more, and she sets me up in a fitting room. She placed me in a room off to the side, not one of the bridal rooms, which was slightly annoying., but hey… we showed up without an appointment.
Tam assisted me again, he helped me into my dress and had more suggestons for sashes, hair accessories, jewelry and shoes. He made both of my experiences here so enjoyable and fun. Tam is literally the epitomy of excellent customer service! I highly recommend David’s Bridal.

Wish I could give this place zero stars. I had the most horrific experience trying to find a wedding dress yesterday. The staff was disgustingly rude. Their behavior is sickening and quite possibly the worst costumer service I have ever received in my life. It is really shocking they have any good reviews. Avoid this place at all costs! They will ruin what is supposed to be a joyous time in your life.

I went there for to look for bridesmaids dresses and I was so unhappy with the customer service. Why would you let 5 girls try on and pick a dress we each liked only to tell us that the dresses we narrowed it down to wouldn’t even be available when we needed them. What a waste of almost 2 hours. To top off an already unfortunate situation, the girls that were working with us were very rude and has poor customer service.

Really terrible customer service. I’ve been to other David’s bridals and have never had any issues. I felt like the man helping us just wanted to get through to the next person, he rushed us through and didn’t offer any advice nor did he help my bridesmaid with fitting. Very unprofessional

I came in a couple months ago and spent nearly an hour getting my bridesmaid dress. The girl asked if it was okay if she ran it through as a gift card so they could win some contest or party or whatever. I said it was fine but it took forever. I asked my dress to be shipped directly to my new address as I was moving out of state. The bride received several emails once it arrived saying that the dress was at the store. I had to call today to have it shipped to my house even though I already went though the process of giving the girl my new address and even verified it was correct on the piece of paper she had me sign. Why the hell did I go through all of that just for it to not even be done correctly? Get your crap together.

Had a great experience with my best friend today, she made an appointment and we were greeted promptly and met with the consultant soon after, Tam was fantastic, very quick and friendly, he had great style suggestions and he even went above and beyond when we later looked at brides maid dresses for me. I highly recommend.

Went back very recently with an appointment and got a much better experience I was made to feel like a bride. Found a different gown! Will go back

Overall, I have had a positive experience with this particular David’s Bridal. HOWEVER, I do feel I should caution other brides that alterations here are going to be an arm and a leg. I knocked a star off because despite my adamant requests for any kind of ballpark for how much alterations would run me, they would not give me a straight answer (they said it all depended on what needed to be done, which I guess I understand). So after I’m all pinned and they’ve spent almost thirty minutes on me, I’m smacked with this gigantic bill (we are talking nearly the cost of my dress) and basically had no choice but to pay it.
Don’t get me wrong, the woman who did my alterations was a complete doll and she is literally the only reason I didn’t storm out of there. I just feel that the alterations order form should be PUBLICLY AVAILABLE so brides can see what they might be spending their money on BEFORE their appointments.
So, to recap:
Would I buy a dress here? Absolutely! The prices are great, the selection is fairly broad, and the stylists are all friendly.
Would I get my dress altered here? Probably not. Maybe if it was something really simple, but for more in-​depth alterations, I would consider shopping around.

I have to rate this place very low. My boyfriends son’s fiancé made an appointment for 11 o’clock yesterday to pick out her dress, and 1230 for the bridesmaids to pick out their dresses. I swear to you the people allowed more bodies than the fire department would appreciate into the store. The woman who waited on, I’ll call her Ella, was very nice but didn’t know what to bring that would fit Ella nicely. One of Ella’s bridesmaids had to give her the idea of what to bring and it was the perfect dress. All the while there were tons of brides all over the place and some of them were absolutely ridiculous. Bridezilla is an understatement for some of these people. Once Ella found her gown, the saleswoman made her ring a bell after making a wish which I found kind of cheesy. Next step was the bridesmaids at 12:30. Our group was whisked away to stand in the front for nearly an hour without any attention from anyone. When Ella went up to the main woman that was sitting at the front desk, she said there was nothing she could do because they just had so many appointments. This is a bride mill. It is not relaxing, this is not fun, this is just a bridal dress mill. I wanted to tell Ella that we should probably go elsewhere so she would be treated more special, but I didn’t want to be too nosy or pushy. We left without any bridesmaids outfits because no one had time for us in there. I would never ever ever purchase a dress here. They don’t care about you at all. They just care about moving the dresses through the mill. A real turnoff.

I stopped by earlier today to get fitted and order a bridesmaid dress-​the bride had already pick the style.
I didn’t have an appointment they were able to get someone to help me within ten minutes. Both the woman who checked me in as well as the stylist who helped me were extremely helpful and pleasant.
I was worried based on the other reviews but the staff were great.

This was the first place I went to check out wedding dresses. While we were waiting my crew and I got to go through dresses and pull what we liked which was kinda cool, we got a better ideas of styles by seeing them all. I was a little bummed that they hadn’t already pulled the dresses out that were on my wish list, because they did print it out for the appointment. We went on a Saturday, it was pretty busy. But never did I feel pressured or rushed at all.
My sales associate (I’m not sure of the proper title) was Tam. I really liked him! He was very professional and attentive. I tried on 5 dresses, one of them twice to make sure it was the one. It’s actually a lot of work! I was exhausted so I’m not sure how Tam does it all day! Brides are not always the most sane!
Tam was attentive but didn’t hover, at no time did I feel pressured to buy anything. He let me have my space with my family to go over each dress, but also gave his opinion about how the dress would flow and each fit on my body. He was very helpful. I ended up choosing the one him and another associate hoped I would. He knew what he was talking about!
When I chose the dress, instead of buying the sample which was the only one left in my size that had a tear. He called around and found one a size bigger but brand new and no matter what you must have wedding dresses altered so why not get a new one! He let me know about alteration and all my options. He was very informative and not pushy but a great help! I cannot wait to actually get my dress!!! Thank you Tam!!!

You have to ask for Tam. He was hands down amazing. Nicest guy ever. Helped me endlessly and was there from the second I walked in until the second I left. He helped me pick an amazing dress to get married in. Can’t thank him enough.

I have great things to say about this location and my experience. I really like Davids Bridal!
I must preface this by saying, however, that I am not a person who looks for things to complain about. The casual mishap does not bias my view on a business, and I expect that such things are bound to take place. I take things with a grain of salt.
I found the perfect dress at Davids Bridal! I have been back several times to buy extra accessories, shoes, and my brides maid dresses. I have found the staff to be very helpful and open to work with me on exchanges (of which I have had many… not due to defect but due to my own vacillations about my wedding vision). The staff was very happy to help me every time.
Also, despite reviews to the contrary… I found the alterations department to be highly skilled and not as expensive as I feared it would be. I am having a lovely underbustle for the under-​fabrics and an American Bustle for the outer lace. I am also having cups put in and the dress hemmed. The cost was $ 259 Wow pretty good! Plus the work is guaranteed! I really like the head seamstress, I found her very nice with great energy and a stable hand.
A word of advice… When going through the wedding preparation process. Dont act like a diva… remember you are setting the stage for the life you are about to create and now is an opportunity to be the change you wish to see in the world. So have fun, let go of perfection and go with the flow! Have fun at the wonder emporium of Bridal treasures.

The dresses were damaged, dirty, and never in your size. I left here 3 hours later, bummed and empty handed. I would not recommend coming here if you want to be treated like a bride to be…

I don’t often write Unilocal reviews but I HAD to because my consultant, Elise, was INCREDIBLE! It was my first time trying on Wedding dresses and she made the whole experience amazing.
Elise has such great energy and picked out some beautiful dresses for me to try on. Though I didn’t find «the one» I did find a contender that’s still on the list. Definitely will be back to try it on again. Thank you Elise for all of your help!

I was meeting a friend that was picking up her bridesmaid dress for my wedding. Upon arrival, I asked the front receptionist if my friend had an appointment or if she knew if my friend had checked in. The lady informed me in a very aggressive and rude manner that she had no one to help me and my friend and that I would have to wait at least an hour and a half. Wow, I was asking an innocent question and had my head chewed off… I decided against looking at the mother of the bride dresses and flower girl dresses that are still on my list because of the rudeness. Way to take the joy out of a fun process…
Avoid if you can.

I read the reviews and I chose to ignore them at my own peril. At David’s Bridal, when the experience is great, it’s great, but when it’s terrible, it’s TERRIBLE. If you do choose to go, make sure to ask for Maria.
3÷29÷2015
My mom and I arrived about an hour before closing, but the front desk let us try on shoes. After looking at the display, I found a lace pump that might go with my dress. Unfortunately, they only had a size 8 and a size 9. I asked one of the stylists if they had any 8.5 in the back. Unfortunately they didn’t, but she said if I tried on a different shoe in 8.5, it should fit (this should have been a red flag). I tried on a different pump in 8.5 and it fit, so we placed the order. I noticed that there are no returns, so I was a little concerned, but my shoe wouldn’t be coming in for another couple of weeks, so I put it in the back of my mind (BAD DECISION).
4÷4÷2015
After reading the reviews on Unilocal,I was leaning towards not going to David’s Bridal for my bridesmaid’s dresses. However, I ordered my bridesmaid dress for Kristen’s wedding through them, so I decided to follow suit as they have a good selection and dye color choices. I made an appointment online since I knew Saturdays are busy.
When we arrived, each of my bridesmaids were given their own changing room. Maria quickly reviewed the different fabrics and styles on the boards that are near the dress racks to help narrow down what we wanted. She then grabbed the various sizes and divvied them up between my bridesmaids. Throughout our visit, Maria pulled out several sizes and styles for each of my bridesmaids and listened to what we liked and didn’t like.
Maria was extremely patient and helped me out with some headpieces after my bridesmaids decided on a dress. She had to go on a lunch break, but put us in the care of another stylist who helped pull some other options and provided options on veils as well. Maria then came back from lunch and processed our purchases.
4÷12÷2015
Since two of my bridesmaids were not able to make it to our first visit, I scheduled another appointment online. Two of my bridesmaids arrived early and found the dress size she needed. Once I checked in, the front desk said that a stylist would be with my party shortly.
Another one of my bridesmaids came about 20 minutes later. We were STILL waiting to be helped a stylist, so I went back to the front desk and the lady said that someone would be with me. I’m getting a little upset because it’s already been 20 minutes. I go back to the shoe section where my bridesmaids are trying on different shoes. 15 minutes later, I go back and the front desk says that they are super swamped and that someone will be with me shortly.
I ask one of my bridesmaids to show me where the dress is and we pull the smallest size we can find for my last bridesmaid. It’s still big on her and they don’t have a size 0 on hand, so now we have to order blind. After she’s done trying on the dress, I halfheartedly look at shoes, when a stylist FINALLY shows up and asks if we need help. Unfortunately, she wasn’t the stylist that we were assigned so another stylist showed up and walked away in a huff when we pointed out that another stylist was working with us. At this point I’m absolutely fed up with the customer service and order the last dress for my bridesmaids — without shoes.
I also picked up my lace pumps today and they don’t fit (surprise, surprise). It turns out none of those nice lace pumps fit my foot — I left with the shoes because I didn’t want to deal with the staff anymore.
4÷16÷2015
I swear, my Dad’s a saint. After the customer service and shoe debacle, he called David’s to see if we could exchange the shoes and they said that it would be fine. We ended up not finding the right shoe, but they let us exchange the shoes for a dyed clutch and necklace.
5÷4÷2015
I received a phone call from David’s over the weekend and they asked if I could pick up all of my bridesmaid dresses. Since I didn’t want to make more trips than necessary down there, I asked if all the dresses were available. The lady said that they would all be in by Monday, so that’s when I stopped by. Only 4 of the 5 dresses were available and when I got home, I discovered that the clutch that had blue spots all over the inside. So, now I have to go back again.
5÷5÷2015
I dropped the clutch off for a re-​dye and Kat was extremely apologetic about the whole thing. She said that she could dye it right then and there for me. I was pleasantly surprised, but told her that I would pick it up after the last dress arrived.
5÷14÷2015
I finally got an email about the last dress arriving, so I was excited to pick up the dress and clutch. However, they hadn’t dyed my clutch yet. Unbelievable!
5÷16÷2015
This place is a madhouse Saturday. It took about 10 minutes for them to get my clutch from the back. I’m done with this place. Everything else for my wedding will be purchased elsewhere. Shop at your own risk.

I can’t not begin to describe my experience here. I came in on April 3, 2015, My sales girl Maria and the manager Yessi offered absolutely the BEST customer service. I came into the store not thing I was going to buy a dress that day. Maria welcomed me with open arms and had the best energy. She truly made it feel like my girl friend was helping me with the dress. I had booked a party previously at another vendor and was going to have my girlfriends come with me to have a «Help pick the dress party», Maria was so kind she let me come with my girls and offered the party. Maria’s smile and support made the whole experience!!!
By the end I was crying with joy because I LOVEDDD this dress. She and Yessi both share a tear in there eye and praised with excitement. By the end I wanted to invite her to my wedding!
I haven’t found the right veil or bridesmaids dress but I will be back to buy from these ladies!!!
Ask for them and they will make your experience as happy as mine!!!

I feel like the customer service is great but I do feel pressured to buy my dress as soon as I try it on. I felt like they were only interested in the commission they make off of each dress sale. The dress selection is different than online and I am very disappointed in the lack of selection in store. I think David’s Bridal needs to have more dresses with sleeve options because everything seems to be strapless.
Plenty of parking and the customer service in itself is great (minus the pressure).

Purple Dress Mission: Dress shop #1, Day 1.
David’s Bridal is super close to my work, so I thought I would go during my lunch and see if they had this dress I was scoping out online. They were having a massive sale, and the dress I was interested in was only $ 89, great! I love trying on dresses, and something you may love online, might not look all that great when you actually try it on. I was looking to try on Vera Wang’s Draped Satin dress with grosgrain sash from her White line. Unfortunately, this dress was being discontinued and on clearance, no longer available in stores and in limited colors online. Bummer!!!
While I was there, this pretty little number caught my eye… of course it’s another Vera Wang dress from her White line. I loved the bright vibrant purple (color — Cassis) and the flowing chiffon cascading down the front of the dress. They didn’t have my size in this dress either, and would be available to order if you had 3 months to spare, or the time to track it down in another store in California.
The staff was helpful, and tried to track down my dresses. Many beautiful brides were trying on wedding gowns in front of their family. Appointments are required for this if you want to have a dedicated employee help you find, and fit you to the dress of your dreams. They ring a bell for the lucky bride who has chosen their dress.
On the up side, you are able to purchase a dress here off the rack if you are able to find your size. Although, I will not be one of those lucky people… who doesn’t normally carry a size 4 in everything?!?