Hertz Car Sales – San Diego

The worst car buying experience that I have ever had in my entire life. BEWARE! At the last minute they tell you that they do not accept credit cards and want a person or business check. BTW my CC limit is $ 25K (Which would have paid for the car twice.), my credit rating is 762 and my loan with was approved by SDCCU. So, I wrote them a personal check for for the down payment and some off the wall check approval company they use would not approve my check. BTW I have never had a check refused in my entire life (65.5 years). The overall process was ridiculously lengthy. The money they supposedly save you is not worth what they put you through. I will never do business with Hertz again!

Ed helped me out yesterday with a 2013 Mazda. I had no idea Hertz sold cars but searched 2 cars and they both ended up being at Hertz. The Mazda 3 wasn’t one of the cars I had originally intended to look at but Ed politely recommended it. During the whole process, Ed was polite, not pushy and told me the important aspects of Hertz and the car. Would both recommend and go back! Keep it up peeps!

Hertz Car Sales is awesome! Especially Sylvia and Bill! I submitted an online application yesterday and was contacted by Sylvia. After talking with her for a few minutes we set up an appointment to check out the car and work out a few other details. Within the hour I was driving off the lot with my new car. Sylvia was extremely professional and personable. She answered all my questions and wasn’t just trying to sell me a car. I’ve been trying to get a car for a few months now and have dealt with other dealerships where you feel like you are just getting screwed over. I never felt that with Sylvia. If you’re looking for a new or used car at great prices you should definitely check out Hertz. They made the car buying experience as easy and stress-​free as it should be and thanks again Sylvia and Bill.

Beware!!! These creeps will lure you in with low prices then shove extra warranties, gap insurance (whatever that is) and high interest rates right down your throat. This is where the old style car shysters went to rot.

Bill and the other manager were both awful at helping me figure out how the warranty worked; after my transmission gave me problems. I only had put 5k miles on the car and the transmission was already giving me problems. They told me to go to their mechanic which they stated lied to me about what was wrong. They kept making stuff up and gave me a whole lot of phone numbers to call. Had to figure it out by myself they were of no help.

Brad is the best. Friendly and not pushy. He was even able to get a car from another location brought in for me on special request. Now I have the exact car I wanted for 2k under blue book.

I went to purchase a car 2 days ago and I have to say I loved the wonderful service and of course the car too. Eduard Ak, my sales car consultant was so friendly and patient. I drove test few cars, looked around and checked inside different models. He explained and let me think about my purchased

I had an OK experience here. The pricing was good. The salesperson was nice, and the car has done very well for me in the 4 months or so I’ve owned it.
Here is the bad. Beware of the apr they give you. The finance guy tried jacking up my apr so probably better to get your own financing or be prepared for them to try and take advantage of you. Also the finance guy was just very rude. When I told him I didn’t want the extended warranty he threw his pen on the table and leaned back in his chair upset. That’s very rude.
Also I was given the incorrect vehicle history report, and it actually ended up there was an accident reported on it. It was eventually resolved but it was a huge hassle.
Having said that, I would still buy from Hertz car sales again.
Last thing I’ll note is they say their cars are non negotiable, but now that I know they lie to you about the apr you qualify for, it makes me wonder if the prices really are negotiable, and I was dooped.

I had the best experience EVER!!! I filled out a application online last night. A salesperson by the name of Sylvia call me the very next day. Ask a couple of questions setup a appointment for the next day. Sylvia made this so easy, she was very professional and friendly. I highly recommend her!!! The best car buying experience ever simple and didn’t take hours upon hours… Not only that but I was working with limited credit and it wasn’t a issue… Please don’t hesitate to come down and check them out. A lot of nice cars I am walking away with a 2013 nissian Altima coupe

My Fiancé and I went in to get a new car yesterday and it was such an easy and stress-​free experience! Sylvia was our car saleswomen, she was amazing and a pleasure to do business with! The Big Boss Man Randy was very honest and helpful when it came to the final paperwork. If we need another car we will definitely be going back to Hertz Kearny Mesa!

This past Friday my fiancé and I went to Hertz with the intention of test driving a couple cars and hopefully finding one that worked for us. And we did. I found my dream car, and we were helped along the way by my good buddy, Brad. Because that’s what he became after the literal hours we all spent together. I got there shortly before two and he was with us every step of the way until the dwindling twilight hours of the day when we finally left the lot.
Don’t let the tiny trailer on the dinky lot fool you, the staff really know what they’re doing. I left the lot happier than I could have hoped. My yellow Fiat is the apple of my eye, and the process of obtaining it just made its acquisition all the sweeter.
Thank you, Hertz, for a wonderful car and a great experience. And thank you, Brad, for the same.

Just bought a 2014 Chevrolet Sonic here yesterday! I have to say that Hertz made the transaction one of the smoothest I’ve ever had! Randy greeted me with excellent customer service and had me walking around the lot in no time! I even gave a range and a price I was looking for and there was no pressuring nor haggling. He simply let me look and choose the car I was most comfortable with. From there I took a test drive with Shandell, who by the way is outstanding! Even for a busy day they were patient with me. Within 4 hours I had walked on the lot, test drove a car, got insurance, and signed all the paperwork! Needless to say this was such a positive experience for me! Thank you so much Randy, Shandell, Natalie, Bill, and the entire Hertz Car Sales staff! If you are a first time buyer, or someone who is just looking for awesome service, I highly recommend Hertz Car Sales San Diego!

Poor service. Couldn’t get the salesman to return my phone call after applying for a loan for the vehicle I chose.

I visited this dealership on Friday ⁸⁄₂₁ to look at a 2013 Kia Optima. They pulled my credit report and I was approved for financing, however the salesman told me «I can send these back and try and get you a better offer, I will call you back with that information Monday.» Who would deny? Monday ⁸⁄₂₄ comes and I received no phone call. After calling them multiple times with no answers, they finally answered me. He said, «I am on a test drive right now, I can call you back afterwards.» I recieved nothing. I called back the next day and was told that the vehicle I was in the midst of buying had been sold. Very disappointed.

Bought a 2013 dodge charger from this location a couple weeks ago. It was a great experience. Brad and mark were both extremely helpful and friendly. They have prices that are usually 10−15% lower than KBB. My wife and I bought a 2012 Toyota Camry from another hertz car sales last year. Both experiences were better that any car dealership we have gone to before. They have a great selection of cars, and if they don’t have the color you want, they are more than happy to find out which location has the exact car you are looking for. They never pressure you into buying anything and explain all the procedures and costs before you ever sign any paperwork. Will definitely be back in a few years when it is time for a new car.

I bought a car 2014 Kia Soul for my wife through these guys. Whole experience was awesome and price was great too. They made such complicated process really easy. I got me car through Hertz Rent 2 Buy program. It takes three easy steps:
1. You book a car you would like to try on Hertz Rent 2 Buy the web site.
2. You pick up the car in the location they tell you. You have 3 days to drive it wherever you want and go to mechanic to get it checked.
3. If you like the car you go to Kearny Mesa Location where nice guys help you to get everything done. If you don’t like the car just return it to the location you got it.
As I told you that’s easy and almost no hassle.
Special thanks to Shandell, who helped me to get finance and prepare all paperwork quickly, and Bill, location manager, who was nice and helpful as well.
Thank you guys for making my wife happy. As people say wife is happy, life is happy.
See you when I need car for myself.

My Wife and I had a great experience buying a car from Hertz in Kearny Mesa.
Very helpful staff, thanks to Brad and Bill working with us to get the car we wanted.
Highly recommend their company, couldn’t be happier.

MANAGEMENT SHOWED UP AT MY HOUSE AFTER THE SALE TO DEMAND MORE MONEY! HARASSING PHONE CALLS AND EMAILS AFTER THE SALE TO DEMAND MORE MONEY! CLAIMS SOLD TO ME AT THE WRONG PRICE! These people wrote up the paperwork themselves, signed it, and then after the fact they start threatening me and intimidating me at my residence. I think it is gross misconduct from them to come to the home of the customer without permission or warning, and in such a hostile manner! Randy K, the Manager himself of this location, along with a salesman, Brad E. thought this was appropriate action because they want to cover their butts for not doing their jobs right in the first place. They expect me to cover up the mistakes they made on the job!
As management was leaving they said I am «the reason the world is messed up the way it is…» and numerous personal attacks and insults on my character and professionalism for not being willing to personally finance the harm they may be under from upper management for signing the car away at the wrong price.
Now I have to fear that these unprofessional Hertz Car Sales thugs could show up at my house again, I have to worry they might try to damage my car, or otherwise sabotage my peace or happiness.
Coming from a company, (rental car company), that systematically looks to overcharge and rip people off on a daily basis, It is funny how they don’t want to accept any losses. It Hurts with Hertz!
Also, this place is understaffed. It took me 4 hours to buy a car here, and I was already pre-​approved for credit.
Lastly, the car they sold me had numerous problems. Don’t trust their «70 point inspection». It was probably done by a used car salesman. My car has a dead battery, only one of the two $ 300 key-​fobs for remote entry, and feathered tires that needed replacing (expected cost would be over $ 900).
You’d be much better off buying a car from a private party. I’d avoid these entitled unprofessional car thugs like the plague.

Came onto the lot two days ago.
First impression: clean, not an overwhelming amount of cars and a lot of different makes and models to choose from.
My salesman was Brad. He what straight to the point with me about everything. Listened to my needs and kept all the cars we looked at in my price range. But the best of all, he didn’t pressure me AT ALL.
I was actually looking at a car above my price range and he reminded me to remember what I can afford. How awesome! Sometimes I get too excited and need to be put back on track haha.
So initially I was looking at a white 2013 Chevy Cruze. The price was 12 200. Out of my range. I wanted to keep it an option, if the payments were low enough for me. Brad discussed numbers with his boss and came out with great news. The car was actually 11 200! UH AWESOME!
They offered the extended power train warranty which was out of my monthly payment price range. They worked their magic and made a few phone calls, thus making it all– with the power train warranty– in my range! I was so happy.
It’s going on day three with my Cruze. It rides beautifully, very clean. There were a few scratches. But I went to the Chevy dealership and got some touchup paint. About $ 20.
Also, I did notice a small crack/​chip in the windshield and took the car back to have them look at it. They gladly, with NO hassle, offered to fix it. I’ll be getting it fixed within the next week.
All in all, my experience here was awesome. Brad is so cool. Not one of those salesman who put on a front.
One thing that made me feel comfortable buying here was that all the cars were rentals. They were all previously serviced PROPERLY and most, if not all miles are highway miles.
I would recommend this dealer to ANYONE and EVERYONE! My coworker already expressed to me she will be coming here after she gets her tax return! Be ready, I have a lot of people I’ll be recommending!
Thank you guys! :)

I haven’t bought a car since I was 15 years old, and even then, it was from a private seller. My Jetta has since crapped out, and I had been searching for a Hyundai Elantra for a few months before I started to notice Hertz cars on Autotrader. I reserved a Rent-​to-​Buy Elantra at the Hertz near the airport, and good grief, was that car beat UP! Scratches, dents, you name it — with no mention of damage whatsoever on the website. Terrible experience from the car to the hectic atmosphere to the crappy associates who didn’t want to give me the time of day before, during, or after I checked out the car. I called up Mark at Hertz Car Sales out of frustration, as I had been connected with him at some point during the reservation process and I knew he had other cars available at the lot on Kearny Mesa Road. He told me to head up to take a look at a couple Elantras that they just got in, and it was smooth sailing from there!
I settled on a titanium 2013 Hyundai Elantra GLS with the help of Mark, with no pressure whatsoever and little to no haggling needed (to my family’s dismay, who tagged along to help me get a deal). Honestly though, the price was right and I loved the car the second that I saw it. Mark, Brad, and Randy were all a part of the process and they dealt with my indecisiveness with nothing but laughs, which I actually appreciated. I was in and out (with all the DMV paperwork done too) in less than 2 hours!
One warning though for those of you who are not a fan of resprays: they respray the back bumper of every car on their lot. My respray was TERRIBLE (different color and flat finish) and they offered to send it back to get fixed up, which was a few day ordeal. Ultimately the spray job is much better, however I don’t know about the quality. Somebody tapped my back bumper yesterday and the paint peeled right off like nail polish — AWESOME: P Apparently the paint needs about a week to set properly, and it had been 6 days, but whaaaatever. I also don’t think the people doing the touch-​up were too happy about doing the job a second time, as they got silver paint smudges all over my dark gray interior. I’m going to have to hunt down some paint remover that won’t destroy the finish.
Overall though, great experience that ended with a big hug after Mark brought my car up to me in North County after the respray. These guys are awesome and really will make you feel at ease throughout what should be a stressful process!