HN Hauling

DO NOT USE THESE PPL!!! They may have a decent rate for moving ($ 77/​hr with a 3 hour min.), but they are awful. Took 2 men to move about ½ of my stuff in 8 hours and we had to help them unload or it would have been another 5 hours. I called Whitney to let her know my disappointment and that was an absolute waste. She wanted to refund me only 30 mins of time (due to the drivers getting lost) when I paid for 8+ hours and everything is paid in cash. Whitney, who’s representing this company has no customer service experience at all, she’s definitely not about making people happy. I’m really upset with this company and wouldn’t advise anyone to use them.

My friend Brian referred me to this company. We were doing everything at the last minute with very heavy furniture items. They were able to accommodate us the same day! We are very grateful for all of their help. I would definitely recommend to others. Whitney was very helpful to us in getting this all set up!

Thanksgiving morning I got up and found a solicitor had come into our complex illegally and left ads on every door. I googled them and there is nothing listed for them that I was able to find there was link for Unilocal for them and other services like Unilocal.I am always very careful when you get an ad with no address for the business. The name of the firm is H.N. Hauling. I would advise everyone to use a licensed and trusted mover. This sounds like a questionable outfit to me and this company just seemed to me. I have very little faith in company that does not respect the HOA rules about no soliciting and then to trespass on our property I would never hire them. They list a phone number but no address on their very strange flyer and who wants to be bother by this on Thanksgiving. Also I noticed that they had 3 good reviews from it looks like it could be the same group of girls who used them since all the reviews were posted on the same day so I think that there rating maybe inflated to being a good company.

I received a flyer on my door a few months ago from this company. It stated that they are not only movers but other services included hauling, delivery, furniture assembly and general labor. My husband is deployed and I needed my infants crib assembled so I figured I would give this company a try. When I called I spoke with Whitney and explained to her that I needed a crib set assembled. She never asked any questions on what kind of crib or whether she needed me to send a picture of the crib or anything of that nature. She actually made it seem that this was a really easy job that would be completed in less than the 3 hour time frame that I had allotted. She even went on to explain that if they finish early they can take care of any reasonable odd and in jobs around the apartment.
On the day scheduled, one guy showed up and I took him to the room and showed him the crib set. He went back down to his vehicle and grabbed his tools and then began opening the box. Every twenty minutes or so I would peek my head in the room to see how things were coming along. Long story short, almost four hours later the crib was no where near finished. I explained to him that I had an appointment in about an hour and a half. He then decided that he was going to call his supervisor for guidance because he had never put this kind of crib together and he said it was a two man job. After he spoke to Whitney, I spoke to her as well. She did apologize for the time it was taking and she said she thought it was a «regular crib» that’s why she sent one person. I explained to her that she probably should have asked more detailed questions instead of assuming. We decided that since I had an appointment in about an hour and a half that two workers would come out the following morning and finish the job.
The following morning, an hour and a half before the workers were suppose to come out, I received a phone call from Whitney saying that both workers will not be available until 3:30 — 4:30 that evening. At that point I decided to take it amongst myself to see if I could find someone else to finish putting this crib together. At this point, their was no guarantee that the workers she was sending out even knew how to finish assembling the crib set. I called Whitney back and explained to her that I found two people that were coming over to finish putting the crib together. I asked if it were possible for me to receive part of my payment back since the job wasn’t completed in the time allotted. She explained to me that she couldn’t give me any partial payment back because all though her worker didn’t finish putting the crib together, he used all of the three hours. I will take it as a loss but will not be using this company again. I will say that the individual that came out was professional and did the best he could with the resources that was provided to him. Hopefully this review helps.