Much like every other In-N-Out joints I’ve been to, this one has maintained the In-N-Out satisfactory level that I expect. There’s nothing for me to complain about — which is a good thing. My order is right every time and I always leave with a happy tummy. Great job.
Stephanie H.
Rating des Ortes: 4 San Diego, CA
I’m giving them 4 stars because they are too slow at times. I can’t believe how long it can take just to get a burger in the drive thru. I see them laughing and talking a lot inside so maybe they are distracted, not sure. However, they are friendly and the good is great!
B C.
Rating des Ortes: 4 San Diego, CA
Best burger for the price. Everything fresh and you can spit on pink lemonade or slurp on a shake.
Gary N.
Rating des Ortes: 4 San Diego, CA
I mean hey, you know, it’s like… In-N-Out Man! So many years ago when I went to see The Big Lebowski, i became fascinated by this franchise, but living in the midwest, it was a mythical, elusive prize to be sure. Fast forward 20 years and i’ve become spoiled living in San Diego, 5 minutes drive from the Carmel Mountain In-N-Out for the past 10 years, and it still really ties it all together when I need it to. Specific to this location, it’s usually pretty quick service(some locations can be painfully slow due to the constant business that seems to «plague» the In-N-Out nation, but here in Carmel Mountain, you can get in and out reasonably quickly, maintaining the«fast» component of the fast food experience. Until next time…
Nick Y.
Rating des Ortes: 5 San Diego, CA
Always such a nice plays to be if you really hungry. Nice service alway clean and 4by4 is delicious.
Sharon S.
Rating des Ortes: 2 San Diego, CA
Service ok. But too many times they get my order wrong. I don’t get anything fancy. I just order an extra patty in my cheeseburger and they charge me but often forget to put in. Yesterday they forgot the extra party in one burger AND for my brother’s burger ( cheeseburger with grilled onions) they forgot to put tomatoes in there. I went back to ask if they can add the tomatoes in there and they handed me some tomatoes. I asked if they can put it in for me… They didn’t look too happy doing so. Overall, food is good but they need to get it right more often…
Judi M.
Rating des Ortes: 5 San Diego, CA
In-N-Out how do you go wrong with a burger? You don’t at In-N-Out! Always so ever delicious and oozing with juice(or is that grease, whatever it is… yummy) and bun toasted just right for that crunchy texture. Fries, if you don’t want it animal style, then you can ask for the Thousand Island dressing on the side. Days I «need» to eat healthy(not want to eat healthy) I will order it with no bun and just have with a lettuce wrap. One of my favorite burger places. If I am going to cheat and have a burger, my first choice is In-N-Out. For me, I can never go wrong in this place. Parking — well that’s a different story depending on what time of day you go and the season. If it’s Football season and home games, expect it to be crowded with letterman jackets from RBHS, Poway, Westview or Mt Carmel. Even the drive through is crowded.
Erica M.
Rating des Ortes: 5 Glendale, CA
As always, In-n-Out doesn’t disappoint. Nothing satisfies like a double double. I love that they will give the kids paper hats and stickers which never fails to make them happy.
Rustam K.
Rating des Ortes: 5 San Diego, CA
I always get a number 1 with grilled onions and chocolate shake, cant go wrong with a classic!
Meri D.
Rating des Ortes: 2 Escondido, CA
The service last night the worst, as I’ve came here time and time again, even twice this past week. I saw how swamped the drive-thru since it was late night on a Saturday was so I reversed it and decided to park so I could order to go inside thinking it would go quicker. I placed order which was a cheeseburger with grilled onions and fries. The girl seemed sweet offering me water, so I took it even though I didn’t really need it because I was going to eat at home. So I squeezed some lemons in and drank my water for almost a half hour as I watched customers after customers coming, thinking sweet I beat the rush. I double checked the time and my number on my receipt it was #58. Next thing I know they are calling #64 who had like three bags to go. and then #65 and so forth and I was thinking. HmMMM?! maybe I should ask what’s going on. As I stare at the yummy goodness in trays for dine-in when I’m still waiting on mine and the other people who came 10 – 15 minutes after me and still got served quick? So I spoke up as I knew something was weird. All of the workers there were just giving me awkward looks [they knew about my long wait.] and the girl whom I spoke with apologized twice. but seemed uncomfortable. And yet they said«we are working on it, we don’t know what happened and sorry you got skipped». then they keep continuing to give out other orders out for dine-in when I was still waiting on my basic order. I eventually get my food 25 minutes later, and went home and ate it cold. I think they might have neglected my order on accident or they backed me up intentionally and made a new batch I have no clue, but it was so baddd. The least the could have done is acknowledge and noticed I was waiting awhile and followed up on it for me to be helpful. instead of making me get up =[ weak service all around.~
Fun C.
Rating des Ortes: 5 San Diego, CA
No wait at In-n-Out? Unheard of… I’ll definitely be back to this location. Happy people working, clean tables, and the order was correct. What more can I say. Good job.
Trish S.
Rating des Ortes: 4 San Diego, CA
This In-N-Out Burger was another late night post event stop for me and things got interesting in the drive thru as I was driving a mini van(rental) full to the brim of party supplies and sigh… I realized after ordering that my purse was buried in the back. Lucky for me, the good people of In N out are an understanding bunch and bore with me as I threw off my shoes and climbed over the seats and rummaged around for my bag. Burgers man, worth the struggle. They laughed with me, not at me, so stars for that! I’m a big fan of the eat in the car cardboard box and paper«placemat» they give you when you’re on the road. As I was channeling a soccer mom in that mini van, I imagined how useful those catchers really are. Maybe moms paper the floors of their mini vans with those things, for all the crumbs and kiddies? Not a bad idea. Customer service was on point as usual, and the food was the usual goodness. Solid stop — but it’s a bit more off the freeway than many locations so add an extra 5 minutes of drive time and traffic lights if you head here.
Melanie D.
Rating des Ortes: 4 Los Angeles, CA
This is a typical INO location. There were only a few cars in the drive thru line. The gentleman came over promptly to take our order. The wait was just a few short minutes. Staff was very friendly and, as usual, our burgers were delicious. tip — this INO is located within a large shopping plaza that has a Costco, so it’s easy to do your shopping and grab a quick bite
Marcus B.
Rating des Ortes: 5 Ramona, CA
3 by 3 ketchup mustard only well done with extra fry, no soda maybe a milk shake. Thats my order alot. i love inn n out. If i could only eat 1 fast food for the rest of my life it would probably be inn n out. I like there fries burgers and shakes. Over many. Five guys comes very close but there isnt many others. Cant beat the freshness. Customer service is always good. One thing i really like is quality control across stores. I can vouch for good service on the west coast. San diego to utah i always have good service and my order is correct.
Unique S.
Rating des Ortes: 3 Glendale, CA
The burger had good flavor I wish it would have been hotter and the cheese should have Been melted. This just tells me that my burger sat up for a while, I was looking for cheesy greatness.
Sarah V.
Rating des Ortes: 5 San Diego, CA
Who doesn’t love in-n-out!!! Megan and Sandra were so kind and helping us today! The best customer service! Best prices and best food! Love In-N-Out so much! Esp this location! Brings back high school memories!
Chang L.
Rating des Ortes: 4 Yokosuka, Japan
In-N-Out is the BEST fast food restaurant I have ever been to.(Sorry White Castle) It’s seriously a California attraction. I still remember the first time coming here, the hubby and I were house hunting. I thought it was just another fast food place until I saw the guys in the back cutting all the fries by hand. Keep the menu simple an keep it good, I’ve been coming back here ever since. In-N-Out is also the only fast food place I’ve been to where someone checks on you during the meal. Sometimes this location can get really busy and you have to challenge someone with your eyes to fight to the death for a seat, but overall service has been pretty good for me. If you see me coming you’d want to get out of my seat is all I’m saying.
Bob J.
Rating des Ortes: 5 Poway, CA
Great food. And they have a free car show first Sat. Of every month 11am-2pm(It’s Fun and Free). Poway, Ca.
Tom D.
Rating des Ortes: 1 San Diego, CA
This review is strictly to the Manager of this In-N-Out at around 8:30PM on Wednesday 18th. We drove-in by just to buy 2 shakes and a fried for our daughter and me, seriously about 10 cars went through and took about 25 minutes for each of the car. We looked inside the place and there are about only 4⁄5 employees working only, there should be more to serve the customers, this joint is a busy place and there are always customers In-N-Out. Get it? We felt sorry for the employees of this shift they had to work so hard being short-handed!
Pourio L.
Rating des Ortes: 4 Philadelphia, PA
I love In-N-Out. This is not a review about the burgers because I love their burgers. This is a review on this particular location. This is one of the more enjoyable locations in that there’s plenty of parking, the drive-thru lane isn’t a maze that cuts across parking lots, one-way lanes, etc and there’s plenty of indoor seating, even if it’s busy and all the tables are full, if you’re patient(while you’re waiting for you food) you should be able to snag a table from someone who’s leaving. This location is more of a burb location in that it’s not close to the city, any big business centers, schools, universities, etc so it’s mostly from local residences. Service is great as usual. No real complaints. Go here for In-N-Out. Parking: Shared lot Price: Usual Wait: 10+ mins
Francois C.
Rating des Ortes: 4 Clichy, Hauts-de-Seine
«Never, ever, frozen.» Tout simplement les meilleurs burgers — service — concept et rapport qualité prix. Je né mets pas 5⁄5 car ça reste tout de même de la malbouffe mais si il y a bien un fast food qui devrait avoir le droit d’être en vie, c’est bien cette chaîné. Rien n’est congelé, les sandwiches sont servis à la demande(flux tendu, de l’attente mais vos produits sont tout chauds) et pas 1000 menus et burgers pour vous emmeler les pinceaux. C’est simple, bon, plutôt fiable.