Neon Dash

don’t ever sign up for this event.

I would give negative stars if I could!!! After months of waiting for the Portland race to be rescheduled, I finally do an internet search to see if I can find anything out about this company and find the reviews on Unilocal that show this company also canceled in other cites as well and has YET to refund anyone their money? At this point, I figured it was a total scam but am still disappointed to see that it looks like I was right to think so. :(I am out double the money too because I signed my 11 yr old up to walk with me. I wouldn’t even mind if I knew the money went to a good cause, but come on! This is ridiculous. Where do we go to report these people?

I signed up for the run in Austin, TX. It was canceled on September 13^th, we were informed via email. I feel like a total jerk because I talked a bunch of friends into signing up, and now they have all been ripped off too! They said the cancelation was because the equipment was not ready. They stated refunds would be offered if you couldn’t make it to the rescheduled event. Well guess what? It has been four months, they haven’t rescheduled, they did not return my last email, their Facebook page and website are now gone. I was able to find them on the Better Business bureau website and I absolutely filed a complaint. I understand that the terms and conditions say no refunds but when I buy a ticket to an event I anticipate the event to actually happen. They did not provide what they advertised. It is a total scam.

I signed up for this event for September 17^th but the event canceled a few days before it started. I immediately sent them an email and received this as their response.
Hi!
Thank you for reaching out to Neon Dash! Our entire staff is working extremely hard to resolve the situation as quickly as possible. Once we have a new date locked down, we will offer refunds to anyone whose schedule conflicts with no questions asked. Again, refunds WILL BE honored as soon as we announce the new date.
Hopefully this gives some explanation for you. We appreciate your patience and understanding while we work through the situation and strive to bring you the BEST Neon Dash possible!
I followed up on November 18^th to their email
but it bounced back as undelivered. It seems like they took people’s money and then disappeared. This was my first 5K event and probably be my last. Has anyone reported them to the Better Business Bureau? Has anyone received a refunded? I feel like I was scammed!

Signed up for the run in Portland, Oregon. They canceled the event due to «equipment failure.» Then they sent out a notice that rescheduling is tough due to Portland rain (it’s been hot and sunny for weeks). No issued refunds, no responses to emails, nothing. I think they’re facing some financial issues. I’d stay away.

This was probably one of my most disappointing 5 Ks. I expected a lot more powder and glowing and brightness, like on the actual website. Myself and my friends were barely touched. The race was very disorganized, and people were all over the place. There was no real means of entertainment, other than the annoying DJ. I’d skip out on this race and do Color Run, Color Me Rad or Run or Dye. Way better.

$ 25 dollars for a 5k where I get to run around get all dirtied up by colored powder and paint? Where do I sign up? This was my first official fun run and I had a blast. I will admit the following pet peeves of mine during a race that happened during this run though. They didn’t start exactly on time. They actually started 15 minutes after they had us all line up. There were a TON of walkers wherever you were in line. I had to keep weaving in and out. They tell everyone that if you’re going to walk to stay to your right, but that doesn’t always happen. Luckily, after about half a mile, I was able to run like the wind if I wanted to. The race occurs all within the Qualcomm parking lot, which is pretty cool in a way. You follow cones and then run through patches where people throw different colored powder on you that will glow under UV light. The race itself was alright. Nothing scenic, but the point of this run really was to get all dirty with color. The after dash bash was awesome. There’s a DJ that plays music as you dance and beach balls get thrown into the air and hits you if you’re not paying attention. Then they throw paint at you and you get all prettied up with color. I was jumping up and down and having the time of my life. If they have it again next year, sign me up.