Professionail

So it’s been five days since I visited and now feel I should place a non anger fueled review.
My reasons for never going back:
–They tried to sneak in extra charges constantly even though at the beginning I said exactly what package I wanted. I’m talking over and over, even interrupting my conversation with my bestie to offer more crap I said I didn’t want. Three times they asked if I wanted gel on my toes for an extra $ 15, twice offered wax and extra massage on my feet. This was throughout and the rude interruptions made it more frustrating.
–she cut my cuticle on one finger so much it hurt the next day and actually bled
–today, I have more hang nails than I believe I have ever had, and I believe it was due to her poor technique and care
–poor paint job with gel fingernails, it «looks» nice but then there’s extra on the edges of my nails that catches hair etc. also it’s just annoying how it «feels»
Biggest upset is that I spent $ 85 and simply am just pissed that I even went there. I suggest spending your money elsewhere.

Mai, and Koko did my mani pedi! They spent so much time and were so friendly! Just moved here from the east coast and have definitely fund my new spot! A little more expensive than I typically pay, but it was worth it and I will definitely be coming back!

DO NOT GET A PEDICURE HERE!!! Very horrible sanitization on their tools. I paid to have a pedicure done and sure enough 3 days later my toenails are piss yellow! Went to my doctor and he said I contracted a nasty fungus/​bacteria infection to my toenails. It’s been 3 weeks and I have to but this medicated liquid on my toe nails everyday. I can’t even wear sandals beachside I am so embarrassed and it is just disgusting!

Came in on Superbowl Sunday. They were Very fast and friendly. Love how big this place is.

Since I moved near this area, I see Lisa at this Professionail on Friars RD she is the best at nails and pedicure I would not waste time or money on any other person at this shop.
She’s off on Thursdays, make appointment though she takes walk in til close!

This is the second time I have came here. The first time, my friend and I got an acrylic take off and gel manicure and it cost us each $ 25. This second time, I got a gel mani & basic pedi; she got a gel color change & basic pedi. They charged me $ 50 & her $ 45. If we both got the $ 20 basic pedi, how is my gel mani (with no acrylic take off) now $ 30 and she only paid $ 5 less? These people change their prices and there is no set price range. While we were getting our services, we heard another customer complaining about price changing but didn’t understand what she meant until it was our time to check out. Totally not worth the price! Oh & not so customer friendly!

Always quick to see us and the ladies are friendly and kind when doing mani/​pedis. The massage chairs are so comfortable and the facility is clean and always kept at a good temperature.

I’m really pleased with my gels! It’s been two weeks and they still look perfect (grown out yes but duh it’s been two weeks!). Not only do my nails still look great, but their service is wonderful. The woman in the front is sassy, but she’s the boss so she’s all about business. I definitely will be coming back.

Bloody experience… This place gets one star because the staff was friendly and nice. BUT I came here with a friend for mani/pedis…we made an appointment and they weren’t ready for us and we had to wait (not a big deal)…but my friend got a sloppy manicure and I was surprised I had any cuticle left! She cut me in three places and one spot was pretty bloody (and not even near the nail). Then she went to use the instruments on my bloody finger and I refused. Will not return. I hope they sterilize the equipment.

I have been coming here for several years now. Good eyebrow waxing, decent pedi, they charge extra for callus treatment & don’t do much. Overall good, affordable, clean & efficient place.

Terry fixed a set I got done 2 days ago. I asked her for short ballerina shape and she gave me just that. They’re a prefect shape, not a chunk of acrylic and glop of gel. Thank you Terry

Love love loved Jaki! She was such a doll. She is sweet and spent a great amount of time on my legs/​toes! I will defiantly be returning because of her.

The last time I went to Professionail about three weeks ago will be my last time going period.
I’ve been going there off and on over the past year, and the majority of times, I got the male manicurist. I can’t remember his name, he’s not very old but not too young either. In general he was pleasant and did a good job, but he’s much too rough on the hands. When he gave me the mini hand/​forearm massage they do at the end of your mani, he was so rough it was basically painful. Not at all enjoyable.
My next gripe is the amount of time you have to wait to be seen even when you have an appt. Every time I’ve made an appt, they have me wait at least 10 – 15 mins. The hell is the point of an appointment then?
Thirdly, the only time I got a pedicure there, the lady who did it convinced me to get the callus treatment for an extra 5 or 10 bucks (can’t remember exact cost), and I agreed since I know my heels were pretty callused. She buffed them very gently and put some oil on my feet and wrapped them in plastic and let me sit for a bit. It all seemed very softening and she acted very pleased and stated my heels were much smoother. When I left and checked my feet closer there was literally no difference. Calluses still the same as before. Waste of extra money and my time sitting there longer listening to her blather on about her frequent beer consumption.
And now for my final visit. This lady who did my nails (I wish I remembered their names!) put four coats of gel color on which always makes me nervous to do more than three coats, because it can then be too thick making it easier and more likely to peel (which is what later happened on my index finger. This should never happen if you get a proper gel mani). She was also so loud and much too hyper, rambling on incessantly about her family. She complimented my looks several times which seemed nice at first, but more on that in a minute. She was very sloppy in her color application also, and in between coats the color was cracking and looking like shit to be honest. I was nervous for a minute. Luckily when she was finally done they looked better. During this I also got just a regular polish change on my toes by a younger girl, who literally did my toes in about three minutes.
So we get to the register, I pay for my services, and leave her a $ 2 tip. She didnt deserve more in my opinion. Suddenly, her demeanor changes completely. The smile vanishes from her face, her eyes drop downward, and she says «Oh. what about for toes?» I don’t know about anyone else, but I don’t tip someone who spent 3 mins painting my toes. Nope. On this particular day I had also waited 20 minutes to be seen despite my appointment time, and I had another beauty appt elsewhere after this so I was running late. I shook my head no at her. She didn’t make eye contact again, didnt say thank you, basically acted like I no longer existed when just a few minutes earlier she kept telling me I was beautiful while doing my nails. Amazing…
So all in all, the UNprofessionalism of «Professionail,» the tardy service, and the subpar customer experience will not bring me back again.

The quality is ok but the service is the WORST. My daughter was there with her sister once and there were 2 women that worked their that would not stop giving her dirty looks. She took pictures and sent them
to me as proof. Adult women should not be giving a child dirty looks. I wouldn’t recommend going there, let alone bring your child unless you want them to be stared at.

Best mani/​pedi I’ve had in ages. Very clean, Mindy and Amy did an excellent job, spoke perfect English, remembered my name and were pleasant to talk to. Chairs were comfortable and good color selection. I’m a new lifetime client :)

This place has plenty of parking, good energy, and Lisa is excellent. My search is finally over.

This nail place is the worse I have ever been too! I’ve been getting pedicures since I was 18 (I’m now 30) so as you can imagine I’ve been to quite a few nail places.
I’m all about people from other countries working here but when you speak no English to the point that you can’t preform your job it’s a problem. My toenails were cut uneven, I got another lady to come over and she kinda laughed about it and tried to explain to the lady how to fix it. Let’s just say it was not successful I was so mad. The cuticles were not cut off my feet. I’m not sure why I was there for almost 2 hours for my pedicure to be done and it wasn’t even right. I didn’t even want to pay the 25 dollars. Don’t ever go here. Then there was an elderly woman who sat next to me who couldn’t hear and the lady doing her feet was really rude. She kept saying loudly I can’t hear you. I will never go back here professionalnot!

Kim gave me a great pedicure
Manicure by Lisa also a great experience
Definitely going back

Pleasantly surprised!
I came here for a last minute pedi on a Friday evening and they were able to accommodate my walk-​in right away. (Unlike some of the other popular salons in the area)
To the point– SHE.TOOK.HER.TIME.
I did not feel rushed at all! I haven’t had a pedi that relaxing in a long time. No jibber jabber between employees, & even the other customers were nice!
Bummers– the massage chairs are waaaay uncomfortable in any position while on and the butt massager wouldn’t turn off. Always so awkward! Who likes that?
And their polish selection was definitely lacking.
Overall, not bad if you’re the type of person who likes a plain ol pedi without any froo froo extras.

I really think I do a better job on my own. My nails and toes look like crap. Biggest waste of money and time.