ProfessioNail and Spa

If I could give zero stars I would. One of the worst experiences at a nail salon I’ve had. They were understaffed on a Saturday.
I waited for an hour just to be seated. When I finally was, I was rushed. My toes weren’t cleaned well. She left me at the spa seat for so long that I finally wanted to get up and leave. When she saw I was frustrated she came over, asked if I wanted color (as if I didn’t come for a pedi) and when I said no, asked for my payment. My sister and I asked for the owner who then painted my toes. I will never return. Save yourself the trouble and go elsewhere.

So I am officially done with this place. Got my acrylics here yesterday and they came out so bad. They’re super wide and bulky, they aren’t smooth at all and it looks like I could of done a better job. Not to mention some of them were crooked and when I told the lady she said my fingers crooked -.- seriously? I’m so mad at myself for walking out of there I shouldn’t of paid for anything.

Went on Sunday (November 1^st) and I received the WORST pedicure ever! It wasn’t my first time there and I’ve been getting pedicures for close to 20 years so I know how much they do and what is usually charged. So…
The lady RUSHED my pedi to assist two other customers that JUST walked in. I get that is the nature of their business, but I will NOT be going back. The true low blow was being charged 22 dollars for a shitty job and for a regular pedicure. It wasn’t even the deluxe pedicure that they always try to up-​sell. Seriously?! 22 dollars. I was so disgusted that waiting to talk to someone about my experience was just going to waste more of my time. Instead I will make sure everyone I know and everyone out there wanting to try this place understands. They are rude, they will overcharge you!!! Do not go to them!!!
Instead go to this other place that does everything right…
Go to Elegant Nails off of Plaza Blvd. Near Starbucks and Tapioca Express. They are great!!! Their service is inviting. They WILL take the time to do the job right. And most of all they will not overcharge you. Simple pedicure do not cost 22 dollars that’s for sure.

They saved my life. Got my nails done at Plaza Bonita mall downstairs and it looked good at a glance but the attention to details were terrible. Way over priced. I came here to get my nails removed and a pedi and tell me why my feet had soooo much dead skin still on the bottom.
The customer service is amazing and the environment is relaxing.
Thank you Thank you for fixing my nails and doing a great job. I will be back soon.

BAD experience. 10 minute wait turned into a 30 minute wait I still decided to give him a chance. Cindy did my pedi cure and fill. she was on her phone all the time and kept on getting up just leaving me there. She didn’t even file my nails right. Gave need a horrible fill I haf to go home and fix it myself.

Nothing like a man that takes care of his feet. I usually get my pedicure every 2 months. So I always want a place wear it is large enough to suit a man of my caliber. The ladies were awesome very attentive and concerned for your well being. My pedi cure was $ 40.00 and well worth every penny. It sounds like a lot but with what I give to ladies to work with I owe them more money, this is why I tip them well. My only comment of improvement for ProfessioNail, is push the podium further back. When I walk in it was too congested because of the customers on their damn phones. Get off your phones and live people.

Lovely nail salon. Pretty interior, nice array of Spa pedicure stations, (8) I came with my fiancé for pedicures. My man works hard and he even enjoys getting his feet pampered. He got a sea salt scrub and paraffin wax treatment. He loves it. Pleasant experience. No complaints. I would defiantly come back.

I needed a quick set before I left to my vacation. This was the only place open which was good but the nails were really ugly. & the whole time I was there I kept being put on hold for her to help other people.

I came here today to get pretty toes and nails. I was the first customer of the day and had two employees assisting me. So as I entered the shop I could hear a conversation (non-​English) going on in the background. Now I didn’t know the language but from the tone, gestures and body movement I could tell someone was not happy about something.
The two ladies assisting me kept their heads down trying to not hear the other three ladies talking (loudly). This is not what a customer should experience. I felt like maybe I should get up and leave. After about 15 – 20 minutes of this loud conversation between the staff one of the girls assisting me spoke to them. She spoke in a low pleasant voice my guess is she was asking them to stop the loud conversation and to find something to do.
Finally, it stopped and one staff in particular walked through the shop rolling her eyes and talking low under her breath. By then other customers had come in and the staff focused on assisting them.
The other rudeness I experience was while Ann was finishing up my nails she got a phone call. Instead of asking them to call her back she carried on a 10 minute conversation while trying to finish my nails. And of course she made a mistake with the gel application. I ended up with bubbles on five of my new nails. She redid them and now the look great. But if she hadn’t been on the phone she could have paid more attention to her customer.
The overall experience was not relaxing, and most of the time I felt uncomfortable. The shop seems to run better when the manager is present (she was off today).

i was excited to see a nail place in this area since i live a couple blocks away, but once i mentioned i just wanted a polish manicure they paid no attention and moved me from the seat i was at and helped the next customer. usually i get gel but need to wait until my nails grow out more. that’s the last time i stray for my normal place in kearny mesa.

I went in about a week ago for a take off and got a fill with the gel polish. My whole experience was really bad. I went in and they lady kept telling me how taking my old nails off would be too much work for her so I should just get a fill. While doing my nails she cut into y skin a few times with the drill after I told her that she did she said she didn’t and put nail primer on the cuts so she could finish. I told her I wanted a nail design and she told me to show her the picture and that she can do it. It looks terrible. I wasted my money for the design and getting the nails done.
This one of the worst experience I had a nail shop. I’m not going back

area is clean & nice but they’re polish selection is VERY minimal with eh colors. they’re massaging chair is pretty good though. I came in & they started out the water very cold til I said something about it.

This is an overduee review, I used to love this place especially when Cindy did my nails! I went on a Sunday extremely convenient, however I got so mad when the lady taking care of getting a fill on my Gel nails was almost done with my nails, went and started a pedicure on some other young lady and came back and touched my hands after she recently cleaned her feet… (gross)… but yet she was wearing gloves to protect her hands (what about my hands???) Never again will I go… unsanitary! !!

When in on 8÷7÷14 to get a french manicure. Lady rushed threw, used a dry white polish. I asked her if it would be ok to use dry polish if it wouldn’t chip she said yes. It’s been less then 12 hrs and my manicure polish is already chipped. I am very disappointed. I also work in the beauty industry and I know tips are essential in our field. To the point I didn’t tip her. I felt bad, but my experience wasn’t pleasant.

I have moved and I still go back. I this place and the nail lady’s are great I really like the owner Cindy she douse great designs. It’s a little pricy then other places but it’s worth it.

I went on a Sunday and an older lady did my nails and she did a horrible job. I mean there is gel on my cuticle and glue all on my fingers and they arent shapped evenly and the length is uneven. Very sloppy work! They should be cheaper for the horrible job they do. They did a horrible job and the only reason i gave them a try was because my nail shop is not open on Sundays and my specific nail lady is out of the country for a month. They are horrible.

My favorite nail shop! Great prices & i always leave a happy costumer :)

Came in on Friday afternoon around 12:30. It was pretty packed. I told the lady in the front that I needed a manicure and pedicure for a wedding for the following day. I was seated within 5 minutes of my arrival.
The lady that did my mani and pedi did a good job. Although she did manage to get 98% of my prior nail polish off, she paid a lot of attention to my nails and took her time. She was half way through doing my toes when I noticed that all the other ladies working had finished their clients. I was the only customer at that point. I was thinking that someone would jump in and do my manicure while the lady was doing my toes but I was wrong. This bothered me because I was on a time frame. While I watched one woman count all her tip money, 2 other women walked to the 99 cents store. The other lady stayed in the back playing with her phone. Really?
I LOVED that my nails still look good after 4 days! And I loved the fact that the regular mani and pedi cost $ 25. But I did NOT like how there were more than enough employees available to do my finger nails while the other did my feet. I mean, isn’t that what usually happens? I did see 2 employees working on the lady next to me while the lady who did my mani and pedi started working on my toe nails. So I assumed that that’s what would happen when more employees were available.
Perhaps if I wasn’t on a time frame that day, I wouldn’t mind. But it did bother me that I was at the salon longer than I had anticipated. I didn’t allow my nails to dry off long enough. I didn’t want to be a B*%# about it so I bit my tongue. I like that the lady who did my nails did an excellent job. I just hated the fact the others neglected me!

The ladies here are very nice. I’ve been three times. The main area is very neat and clean. The spa massage chairs are comfy. They did a good job on my French manicure (it looked really nice), but it did not last for more than five days. The massage is very short and I find it odd that they don’t ask you to take off your rings. They proceeded to dirty up my engagement ring with lotion. I liked though, how they use the warm towels to wipe down your arms and legs afterwards.
Eyebrow waxing left a lot to be desired. The linens on the table did not look particularly clean and the girl did a rush job with little attention to detail.

My neo so prettay!
Decided I deserved to pamper myself and get a pedicure.
This professioNail is really close to where I live.
It was ~4pm when I decided to go and get a pedi, and they close at 6 on Saturdays.
It wasn’t too busy and there were plenty of people working and a few available chairs.
Picked a color, which was of a watermelon hue.
And was promptly seated, and had the massage chair turned on, uncomfortable at first, and I thought why is it squeezing my ass!!! Haha.
Anyway, just got the standard pedi, and didn’t take too long… the part that tickles me is when they take the emery board and scrub. I was callus free so she didn’t have to do anything special to my feet.
The woman who helped me was quiet, and really nice. Asked if I wanted a design, and I declined. No pressure.
Standard spa pedi is $ 17. Monday — Thursday they have a Mani/​Pedi special for $ 16?24? I forget, but that’s a steal. I’ll have to remember to go there on the weekday.
Under maintenance feet during the summer is a big no, under maintenance feet any season is a no, especially when everyone is ALWAYS wearing flip flops or peep toed shoes.