Altough Justine is a really rude and bad customer service, Brian came through and it seems I am going to get my furniture tomorrow, I really hope you guys do a better job with your CS, your furniture is beautiful
Celeste T.
Rating des Ortes: 5 Redlands, CA
We bought all our outdoor teak patio furniture here about 6 years ago. About 15 pieces total. It is still in perfect shape, looks beautiful. We did two things — we put a coat of teak oil on it as soon as we got it home — to maintain the original brown color, I am not a fan of the silver color that it will turn. We also keep covers on the furniture. After 5 years we noticed a tiny bit of silver on some pieces so we pressure washed them with a $ 100 pressure washer and they looked brand new — applied another coat of teak oil and they look like the day we brought them home. Excellent quality, durable, comfortable. If you are buying a couch or chairs — make sure to sit in them all, one of the more expensive lines has a slight upward tilt to them which makes them so much more comfortable. When we asked why one set was more comfy than another — we were shown how the manufacturer angled the seat about ½ inch upward — wow what a difference. Take your time choosing and you will be rewarded with the most comfortable patio furniture ever. I appreciated that the employees leave you alone and let you explore — but they are there when you have a question. Highly recommend.
Susan R.
Rating des Ortes: 5 Santa Monica, CA
Great place. I looked everywhere for outdoor furniture, and I was really having trouble finding something. My problem was that EVERYTHING, everywhere, was expensive; however, a lot of it didn’t even look like it was that high quality. Teak Warehouse also has expensive stuff, but it’s such high quality that I know I’ll have it for 30 years. For an investment like that, I’m willing to spend the money!
Jon A.
Rating des Ortes: 5 San Diego, CA
I found this place online while looking for a teak bar height table and chairs. Their website was pretty good and represented their products well. Today, I stopped by the warehouse to look at the products first hand. What a great showroom! The staff was helpful, definitely not pushy, and up front about their products. I liked the ability to sit in all the different styles of chairs they had, and it was easy to compare options because all the different types of chair are very close to each other. I ended up buying a bar height table and two chairs, instead of paying for delivery the manager help me load my car and provided tie downs and blankets to secure my lift gate. It took two trips to get everything home, but I’m loving this furniture on my deck!
N T.
Rating des Ortes: 1 Encinitas, San Diego, CA
I’m surprised about what the other reviewer said about them repairing his steamer chair after 9 yrs? I bought a dining table from them about 5 – 6 yrs ago when they sold out of their warehouse off Miramar Rd. Little did I know, there were preexisting cracks in my «high quality» grade A teak table, which they filled in with wood filler/epoxy. As my table oxidized into gray, you can see the wood filler which remained tanned. Now the cracks have extended, and the table is starting to come apart. I called them see if they could rectify this problem. I sent them pictures. First the regional manager denied it was their table, then they said it was too old(I leave it outside, live near ocean, so the oxidation gave it a really gray look; but sanding it would easily get the original tan surface back). They would get back to me. After a couple weeks, they said«with the age of the table and condition there was nothing» they can do it. They told me to go buy my own wood filler at home depot, fill the cracks, sand it, and apply a c-clamp while its drying. Granted, their prices are reasonable, but the quality I’m not so sure. Caution — when you are buying products from them — look closely at the wood — there maybe preexisting cracks in their grade A teak that are filled in by wood filler. Ask about their warrantee for defective products too. Good luck!
Summer G.
Rating des Ortes: 5 San Diego, CA
I was blown away by the selection and quality at Teak Warehouse. We have a small patio and were looking for a table and chairs that are a little smaller then normal. They had meany options to choose from and once we decided on the right table, the friendly staff help us move our favorite chairs to the same area so we so could test sit the chairs at the table we had selected. We drove home with a table and chair, and have three chairs on order. I think we selected the only chair in the store that they didn’t have at least 4 of, but they have told us it would take one week or less for deliver. That’s less time then any other options we looked at.
Clement H.
Rating des Ortes: 5 Los Angeles, CA
Came here last week end with my friend and found super nice steamer chair for a good price too. You would not believe that this place have so much patio items. Well presented and nice warehouse. The ideal of touch, try and feel the product is still there as I hate shopping online. I like to see the products for itself and know I am getting a good quality.:) Definitely this place is recommended.
Jay H.
Rating des Ortes: 5 Manhattan Beach, CA
The other review here surprises me. Here’s my experience. I bought a teak reclining chair(I think they call them«steamers» — they look like something you’d see on a ship) and loved it. I had it for about 9 years until one day someone who weighs about 250 pounds sat on it and the seat part of it split down the middle. Since I had kept it outside the whole 9 years without ever doing any maintainence on it I didn’t find this particularly surprising, though maybe I was being too easy on them. In any event, I went to buy a new one and while the guy was ringing it up I happened to mention why I was buying a new one. He said you don’t have to do that just bring your old one in and we’ll fix it for you. I did, and they didn’t charge me anything, even though they put in a brand new part for the seat. I think it’s quite rare to find a place that will stand by its products like that(and pass up on what if memory serves would have been about a $ 300 sale), and I for one will certainly go back there. As I said, I find the other review odd. Maybe the Manhattan Beach location has better management than the Fountain Valley one. I personally thought they were great. Btw, if you get the steamer, make sure you get the pad. It makes the chair, which I’ve always found to be extremely comfortable.