Ken and the team gave me excellent service for an amazingly fair price!!! ;-) I just got a new bike in a box, nothing fancy, just a simple starter bike for my lady, and they set it all up like needed without having to spend a fortune or charging me more than the bike was actually worth!(unlike the other high end«fancy» bike shop in close proximity in Scripps ranch area next to Trader Joe’s) I called first to be sure they were open and able to perform the service I needed. Ken courteously answered the line, patiently listened to my less than knowledgeable explanation of what I was looking for(I am no bike expert), and readily assured me that the job could be done at a reasonable price assuring me it would be ready before the end of the day. I got the call at 5:30PM and got there at almost exactly 6(closing time) to find enthusiastic smiles, several other customers still being attended to in the shop, and warm appreciative departing handshakes thanking me for my service and wishing me luck with my new wheels. I could not ask for a more hospitable experience and would easily recommend this place to friends and family for any future bicycle services they may need. Thanks Ken and crew, you really made our day!!! ;-)
Cory F.
Rating des Ortes: 5 Durango, CO
My girlfriend wanted to buy her first road bike. As I’m new to this I had to do my homework for what was best. Given I had no idea and multiple internet searches, we found this gem of a company. I am so happy with the purchase, so is my girlfriend. Given I’m in sales myself I wait for the lines to be delivered and the up sale model. Non of that happened. I will now buy my next bike here. No complaints. Oh ya and it was a hot day to. So in the shop they even offered cold water while we waited to pay. It’s the small things that make it all the difference.
Chris c.
Rating des Ortes: 5 San Diego, CA
Ken did a great job for me. Unlike the other stores I went to he wasn’t pushy and was very enthusiastic about getting me the right bike. He took his time and listened to what I needed, He let me test out several bikes and gave me his opinion that didn’t automatically result in buying the most expensive bike. The shop is shared with another store but don’t let that turn you off, he has a great selection of bikes and knows his stuff. I bought a bike that retailed at $ 540 for $ 410 and it was a 2015 model. I will not hesitate to see him again to get a bike for my wife.
Ben K.
Rating des Ortes: 5 San Diego, CA
Ken is super helpful and patient. Found me a perfect hybrid bike at a great price. Highly recommended.
William J.
Rating des Ortes: 5 San Diego, CA
Did a good tune up on my bike. Brought it in with my chain tangled up and honestly I expected to spend over 70 $ to fix it. But I came here and they gave me a tune up and got my bike up and running like new for just 20 dollars! Speedy service and friendly,. Would recommend.
Ben E.
Rating des Ortes: 1 San Diego, CA
Went to this store 30 minutes before close. Door was open so I let myself in. Asian lady came out of the backroom, she said that they are already closed. Then white dude comes out of the backroom and asked what I need. Told him I wanted to check out their bikes. Guy says they’re already closed. I then said, the door sign says you guys are open ’til 6pm. Guy then says… it’s slow today so we decided to close early, why don’t you just come back on Saturday. Can’t believe I just got turned away. With this kind of service, how can you stay in business? No wonder I never heard of this bike shop before. Keep posting your bikes on Craigslist and good luck getting more customers.