Alpha Inn & Suites

Booked on Hotwire over a week in advance and that was the end of it… so we thought. We arrived to San Francisco and we were ready to check in then the problem started. The guy would NOT check us in! My buddy who is not 21 yet had booked the hotel and I was going to be the one that was going to be held responsible in case something happened. No big deal I have done it millions of times at top end hotels such as the Westin and Sheraton plus Hotwire said it was okay (I have the email to prove it). The only reason we did this by the way is because I was at work and we needed a hotel booked ASAP so my buddy volunteered to foot the bill and I paid him later. THE GUY WAS A COMPLETE J*CK*SS FOR NO REASON. WE tried to reason with him and tell him I was going to be responsible and even tried to change the reservation to my name and he didn’t care he simply said he wouldn’t check us in period. We argued back and forth and asked for a refund and he refused so we called Hotwire directly and after about 30 minutes got a refund and ended up getting a nicer hotel for almost $ 100 cheaper right on Lombard street. Thank god we did not stay here. I do not recommend anybody even think about staying here. This could have ended a lot worse than it did. We happened to go the weekend of Gay Pride Week so almost every hotel was completely booked. what would we have done if there wasn’t a hotel available elsewhere? STAY AWAY FROM THIS HOTEL.

There are a lot of small hotels on Lombard Street of various qualities; our stay there was quite nice. The room was huge; all of the amenities were present; and there were no maintenance problems of any kind. I did not observe any of the things mentioned in some of the negative reviews here, and the hotel staff was efficient and polite.
One benefit of this hotels, and perhaps others in the area, is that it is a short walk to the Palace of Fine Arts theater, and there are a number of good restaurants one block over on Chestnut Street.
The parking spaces were limited; we arrived about 3:30 and had no problem with finding a space there. We did not move our car until we were ready to leave, though, and I would advise anyone staying here to do the same.

this was one of the worst motels i have ever stayed in. almost $ 200.00 a night. anything in the room that was metal was rusted. tiles were cracked and broken. holes in the carpeting. pool dirty and broken so it wasnt open. only one pillow per person that felt like it was stuffed with cubed foam. springs poking through the matress. and it smelled bad. parking was a nightmare. only 6 parking spots, «virst come first serve». we were told we were pretty much guaranteed to have our car broken into if we parked on the street.

The best motel bargain in San Francisco. I was surprised by the cleanliness and quality considering the price. The room was spacious and they even had free parking. I will say here every time I go to San Francisco.

Worst hotel ever.
It is not clean and smells bad.
My room was on lambard st side and it was so noisy.

Worst place ever! To bad that i am unable ro give 0 stars!
We arrived with a confirmed
reservation. The indian manager refused check-​in if we are not willing to pay HIS price (120 $ higher)!! As we refused to pay this charge he startet to yell at us, insult us and threathen us! So that we left the hotel and stand there with no accomodation. Four persons including one pregnant women!
Good for us that
offerd us a alternate hotel after a 5 hour phone fight.
NEVER AGAIN THIS PLACE!!!

Worst place ever. We got rip off. The man at the check in desk swiped my credit card twice, saying the machine was broken and the money was not going through. We trust them and gave him another BOA debit card. But later on we received the message telling us the 92 bucks he swiped actually worked and the transactions succeeded. They showed us the receipt from the post machine. They denied the two transactions but we confirmed with the bank in total 184 bucks was under their name. Terrible place. They had the worst altitudes and services. We did not take showers because the towels were nasty.

this place was a mess. when we were checking in to the 2 rooms, the man said he would give us a room with two double beds and one with a king sized bed, he kept saying the king sized bed was the best he could do for the two men that were supposed to be sleeping in the same room and kept reenforcing the fact that the bed was big enough for them to share. (which wasn’t a problem but i was already annoyed that they didn’t have the rooms that we had already booked a month earlier. when we walked into the building, the dark red carpets were covered in stains and it reeked of urine. the rooms weren’t much better, stains on the chairs, dusty furniture, and a loud oscillating fan in the corner that was blowing around some hot musky air. i wish i could have taken pictures but we ran out of that room within 5 min. when we tried to get our money back, the man in the front slammed his hand on the counter and yelled at us. don’t waste your time with this place, we ended up spending 4 hours at starbucks trying to book a new hotel, which ended up being nicer and much cheeper.

Sadly this hotel can only be described as terrible. The pool is still closed but for some reason the pool maintenance man was testing the water one morning. The weeds still grow regardless. My biggest concern was the lack of general cleaning to the important areas, the decay of the electrical system and infrastructure of the main building.
The A/​C is old and in need of replacement. The unit in our room had a broken expansion valve resulting in little more than a fan blowing humid air into the room.
The electrical system leaves a lot to be desired. In my room the 120 v outlets were loose, not working or had covers missing. An lamp in the ceiling had been removed and the live wires left hanging. The distribution board was mounted in the bathroom, upside down making it difficult to read the safety stickers. The enclosure was rusted as expected being installed in a damp atmosphere made worse due to the extract fan having a failed motor bearing.
The plumbing is poor and the toilet is quirky!
The ice buckets catch the condense from the A/​C and the concrete steps are breaking up.
The mould and mildew in the bathroom are not pleasant and just about everything in the room was either dirty, worn out, non-​working or dangerous.
My only thought is how does this hotel pass a health and safety inspection?

This place came above average in the reviews online but having stayed here now do not believe any of the «good» reviews you may stumble across. Firstly this hotel, if you can call it that, is insanely overpriced for the poor quality. Myself and my wife are on our honeymoon in San Francisco and elected to save money on the hotel by staying here but please do your research before booking. For starters the entire building looks like it is falling apart. The pool is apparently never open so cross that off the list of amenities.
Once we actually got to our room we noticed the sub-​par state of the inside of this establishment. Peeling paint, poor ventilation and very poorly lit. Now for the room itself. I can attest to the other reviews on all the furniture being old and VERY stained with God knows what. We didn’t see any bed bugs but woke up quite itchy throughout the night. Housekeeping claims to have cleaned the bathroom but actually looking at the room all they really do is put out clean towels and grab the garbage. They have not changed our sheets the entire time we were here as we noticed the same cuts and stains on the sheets each day. I also would not qualify this as a bed but more like steel springs covered by fabric. Our bed also doesn’t even have a fitted sheet on it just another over sheet.
Only after sanitizing the entire room, which housekeeping should have done, and spraying the room with air freshener did we even feel safe enough to sit on the bed but with the condition of the other furniture we dare not sit on them. The ONLY nice thing about this so called hotel is how fairly close it is to Fisherman’s Warf and Ghirardelli Square. Other than that please save yourself the health risk trying to save some money and stay somewhere else during your stay in San Francisco.

Worst hotel I’ve ever stayed in. Four flights of stairs no elevator no screen on the windows carpet filthy bathroom filthy towels cheap bedspreads old location not so bad but no taxi service no good concierge service

This is where we stay when we come to SF. It’s in a fabulous neighborhood and is extremely affordable. We park the car (for free) and take public transport or walk everywhere. It’s not fancy, but it meets our needs. If you want upscale, stay somewhere else.

The front desk person was nice, but a bit pushy (possibly the owner).
We would give this inn less than one star. I’ve seen Youth Hostels better than this. My wife would have preferred we slept in the car! Booked it on
. We knew it was a 2 star, but the pictures seemed decent enough for one night.
The person working the front (possibly the owner) did not seem to care if I put this review up, he says he made it clear that all the GOOD rooms and parking are on a first come first serve basis. NO! Only the other reviews say that about parking. The Alpha Inn’s description does not state that and definitely not about the rooms!
There is a different building next door that is actually part of the hotel. The quality of the buildings is visibly different and the rooms are too!
I hope the community who actually reads these reviews, heads this warning. Avoid staying here, unless you absolute need too. I honestly would not give this room to a homeless person for free and we paid $ 100 for it!
Bring your own towels, pillows and a sleeping bag to sleep in the bed.
Let the power as an online community push business’s like this to have to meet a higher standard and be more honest about their service!

Beware! This place is dirty as hell– the building, the hallway, and the actual room. It’s moldy, putrid, stinky and the unsafe staircase gave me the feeling I was in a run-​down, drug infested apartment building.
The guy at the front desk was beyond rude as soon as I walked in the door. So when I returned to ask for a refund a couple minutes after checking in, I wasn’t at all surprised when he refused with a smirk. Gratefully my bank reversed the charges since I called them right away & obviously didn’t have time to use the room.

This place has changed its name to Knights Inn, don’t be fooled this is the same address.
I stayed at this hotel on the night of May 31, 2014 on the 4^th floor. Within ½ hour of laying down in bed I was bitten over a dozen time and welts quickly began to grow on my torso, sides, face, and arm. I found several very small insects some engorged with blood. I took several for a sample to the owner of the hotel. They indicated that they keep spraying but they keep coming back. Obviously, they are not treating the hotel adequately to eliminate the bugs. I worry that I might be infected with whatever these creatures may spread.

Two words: BED BUGS.
I find it absolutely disgusting that my bed had bed bugs. I am currently suffering with the consequence as I have FIVE, not four… not three… but FIVE FAT bites on my body that are uncontrollably itchy. I now worry that I might have brought some bed bugs back home with me so I ended up spending more money purchasing bed bug traps.
Honestly I only booked this hotel because it was the cheapest I could find on
; don’t be cheap like me, pay more for a clean and comfortable room.

There are quite a few bad reviews on here, but ultimately I have to say that I really liked the place.
Pros:
–The square footage you get for the cost is probably better than you can get anywhere else in the city. The room is HUGE. A desk, table, pull-​out couch, and walk-​in closet. I stayed here with my brother (who I rarely get along with) and we got along great because of all the room.
–Everything is nice and clean. A lot of people are complaining about the furniture and twoels, but I have seen maybe one stain on an armchair. The sheets and towels are very clean and comfortable. Smell? I haven’t had any issues with smells in this place.
Cons:
–Internet is excruciatingly slow.
–Shampoo comes in single serving tube things.
–No A/​C

SF motels… I’ve stayed in better, I’ve stayed in worse. I’ve mostly styed in more expensive. Yeah, this place is pretty cheap, for SF standards.
I read all the HORRIBLE reviews before booking, but it was a bad weekend for getting a room in town (Fleet Week, Yacht Races, Hardly Strictly Bluegrass, etc., etc.) and I waited too long to get anything else.
So I went ahead and reserved for three days, and we got a room in the 4-​story portion, on the top floor. Knowing there was no elevator, we kept our carry-​ups to a minimum, and it wasn’t a problem. Forewarned involves four arms, right?
Yes, the chair was stained. Yeah, the towels weren’t pleasant. But I’ve experienced that before in SF. The curtains had a few broken hooks, and didn’t open properly, so I just tied them back when I wanted them open. I’m easy that way. Lombard, as always, is a noisy street, but that’s kind of unavoidable in SF.
Since I’ve started bringing my own pillows and an extra blanket, that makes me feel a lot more comfy at bedtime, and I think I’m going to start adding a nice, fluffy towel in the future. After all, I’ve got four arms, right?
Since we were only using the room as a place to crash, we didn’t really deal with the staff or use the pool or anything. I suspect that the pool may not have been open, anyhow, since I never saw anyone in it. But the cleaning staff that I did see in the carport area and in the stairwells were very polite. I only saw the desk person at check-​in, called once for the wifi info, and that was it.
But there were some positives about this place. Most surprising was the sheer SIZE of the room. It had a walk-​in closet, an entryway, a dining nook and a big living room area with a couple of couches. It also came with a microwave and fridge. It’s probably the largest square footage I’ve experienced thus far in SF, for a low price.
It’s right across from Walgreens, and there are lots of places to eat nearby. It’s only a block from the Presidio, and three blocks from the Palace of Fine Arts. It’s right on the buslines. The parking is limited, but we had no problem when we got in by 8 PM.
So there you have it. I can see why other people might have had bad experiences, but I’d stay there again for the price and location. And I don’t expect to have any major problem, because I’m such a heavy lifter (four arms, remember?).

If i could give it ZERO stars, i would. STAY AWAY AT ALL COSTS! I had read the other reviewers here prior to arrival, and they’re all pretty much spot on.
I had to stay two nights here while in town for a friend’s wedding and i felt bad that he paid for my room and i didn’t want to have him waste his money if i checked into another hotel.
While parking is free, it’s very limited with only about 10 spaces plus two handicap spots that people park in anyway. The carport spots are VERY narrow and you’ll likely break a side mirror off if you’re not careful.
Check in was difficult as an elderly Indian man checked me in, but could barely understand or read English.
I was in a room overlooking the pool. Upon entering it was musty and humid like it had not been aired out for days. Trash was on the black carpet (which helps hide the stains), chairs looked liked someone had the runs while sitting on it. Linens were not clean as i saw random spots on the pillow case and the comforter had a large yellow stain on it. Our closet was IN the bathroom where there was mold on the grout and rust on anything metal. Toilet paper didn’t even have a roller to roll off of so it just sat on the counter.
Light fixtures were missing and the window screen was taped shut using duct tape. The «wet bar» sink would not drain, but at least the fridge was somewhat clean and the AC unit worked.
The pool is locked using a padlock and is never open. Not that i would want to swim in there anyway considering how dirty everything else is.
I also got a chance to check out the suites on the other side of the complex. You have to walk through a hallway that feels really creepy. No elevator access so if you’re handicapped, you’re out of luck. The stairs feel loose and crooked. Room itself looked the same as mine, but had a big walk-​in closet and a sofa bed. Their fire alarm was dangling off the ceiling and had weird brown stains on the floor of their bathroom. No air conditioning, but had a floor standing fan and a heater from the 1950’s. Electrical outlets were missing their plates, window shade sticks were all broken, and the windows would not close shut making it very drafty. Since the hotel is on Lombard St. it’s very noisy as it’s a very busy street.
The ONLY silver lining is that there’s a 24hr Walgreens across the street so you can buy whatever medication you need to counter whatever you contract from this dump.
You have been warned. STAY AWAY. You can easily find a cheaper hotel across the bay. Paying the toll to cross the bridge is WELL worth the extra cost versus staying here.

+
*location
*cheap
-
*noisy
*smelly
*dirty
*reception not open 24h