Armani Exchange

Short and sweet. I bought a watch for my brother today, and I had the pleasure of being helped by a worker named Jeremiah. He was such a nice guy, showed me around the store, and explained sizing of the clothing there very well and honestly. I’ll definitely be coming back if there’s more workers like him!

Great store with nice collection and staff that is there for you. We had a lot of fun with Kaye, the sales representative. We tried a lot of outfits, walking up and down in the store until we found what we were looking for.
Thanks Kaye!

Despite being a fan of this particular brand of clothing this store has very limited variety that I have seen for this brand. The setup of clothing is familiar and the staff can be hit or miss. The location is I guess merely there to represent this brand in this shopping hub. As for clothing I guess if you like their design you would like it here.
2.5 stars.

I pass this store everyday on the way to school (AAU) but I never go inside because the clothes from the display don’t impress me.
Yesterday, while Christmas shopping, I decided to enter this store. They have great mens work bags and all but I just felt the bags were the only saving grace. Most of the clothes were black, dark and edgy which is not my personality. They also make their clothes very slim so only Europeans look good in their clothes.
I’m sticking to my JCREW.

This brand is so tacky, but I like the plain pima T’s. Today I was in the store and I tried on a medium, asking the salesperson if it would shrink. «Oh no, it won’t shrink because we use high quality cotton,» she said. So I said that was too bad because the t-​shirt was too large on me. And — get this — she says: «Well it will shrink because it’s not pre-​shrunk.» Basically, the sales staff will say anything to sell a shirt, even if it contradicts what they said literally 10 seconds earlier.

No greeting, nod, or smile after 10 minutes of browsing in a store with no other customers in sight. Maybe next time I’ll leave my boyfriend at home and see if I can get some service? Finally got some attention from the rude salesman with the cold stare, who seems to judge your taste in fashion as well as the size of your bank account before offering service. To guys out there reading this… all of the cuts here are designed for really thin Armani models, so be prepared to be scoffed at when you ask for something in a larger size (assuming you are not a male model). Will pass on this Armani store, even though I love the brand.

I remember when this store in union square open. We used to shop there almost everyday during our lunch break. I loved the staff back then when you walked in the door they greet each and everyone and they all asked if you needed help. Now I go in there if your not dress like your carrying lots of money, No One approaches if you need help. They all became snobbish and they clothes are not the same anymore. I mean the design look too extreme.

Aaron S. wrote about the clothing at A/​X getting trashier than in past years, and sadly I concur. I used to really like their stuff. In fact, I had a few items that would consistently get compliments. But lately, when I stop in, everything looks a little TOO extreme or else just cheap. Like, half of their designers are trying to be Alexander McQueen and there other half are expats from Aeropostale.
I think I’ve officially gone two years now, walking into A/​X and walking out empty handed. And a few years ago, I’d walk in and wish I could buy half of the store.
Oh well…

Find a shirt I like in the sale section. This «manager» Chris, refuses to honor the 30% off sale price of said shirt. I then point out that there’s a whole pile of the identical shirt there and he tells me he can’t honor it. I was a retail manager for years and could not believe this. It’s a standard industry practice to honor store mistakes like mislabeling or putting things in the wrong section. I guess Nordstrom taught me to be a better Manager. Learn to service your customers Chris.

The manager is so so so incredibly RUDE!!! He never even acknowledged me. I was standing right in front of him. Did I mention I’m latina… When a white woman walked in right behind me, he couldn’t get to her fast enough. …
Very poor business sense Mr Jerk Manager.

Friendly helpful staff, but I found the clothes to be a little trashier… Maybe this is just the progression of AX over the years… For example all the scarves had Armani Exchange emblazoned on them… A little too bold for AX.

Best scull caps sold at AX. NEVER FAILS. Love it!

I’m not going to address the customer service side since it was neither stellar nor terrible. I will address the quality of the clothes instead.
For petite shoppers, I think A/​X is quite a great store, with one caveat: when stuff is on sale. Tees for $ 40? No way. Tees for $ 15? Sure. Pants for $ 200? Probably not.
When there are good sales, they can be great and worth rummaging through the warzone. XS and P00−2SC are great for short slender girls like myself. I always know that at least something will fit me and hiding in the sale racks.
Quality has been up and down and more on the downside for teeshirts (I wear tees as jammies so don’t care as much) over the years. Some of my old A/​X jeans are now 10 years old and going strong while some of the newer ones are showing signs of age. But I think that’s the case with most brands today, the quality just isn’t there anymore.
I don’t like the ostentatious logos on shirts and hate when they ruin a perfectly nice sweater with stripper sequins and gems. That is just gross.
Overall, this location isn’t the best because of the high traffic of people and tourists combined with a small square footage of retail space. If you can get to one of the other stores, do it.

Cute Armani Exchange in the heart of all the shopping. The store/​selection is not as big as the other stores but it still had a decent sales section. I managed to pick up a pair of khaki shorts for $ 29 + tax.
I like that AE is more slim fit. They even have petite sizes as well.
Their T-​shirts are often ridiculous and have huge words plastered all over them, but I find that they are usually not terribly expensive on sale.
I didn’t have any problems with service either. I recommend stopping by for the sales!

STYLISH!
(4 stars)
I don’t typically review about department stores but I must say I am a big fan of Armani Exhange. I’m petite and finding the perfect clothes that are cut and fall on the body nicely can be challenging. Sizes here — perfect for folks like myself. The style is simple and classy, I am considered to be both (not to sound conceited or anything haha). But everytime I «window shop» I end up buying an article of clothing here. YIKES… trying to keep shopping on a budget these days. But LOVES IT!
But I’m going to say one of your sales person is a PRICKFACE. Not sure of the name but I think he’s Armanian. Somebody needs to do a drug test on him because he be walking around the store kind of loopy/​out of it and bumping into customers like he’s a crackhead and doesn’ts say excuse me. Weirdo.
That’s all.
WIll I be back? I swing thru quite often.
Until the next review…

I love and hate this store.
Love.
Because they have killer sales and the sexiest fitting clothing you can find
Hate.
Because it is so over priced yet I justify racking up my credit cards to buy small articles of clothing
The store is a little disorganized and the staff always seems to be running around. I have always found the staff to be very help full and friendly. The clothes are very well made and if you wash them properly will last a long time.

I love this shop, despite the unorganized chaos~I found myself straightening the clothes that fell off the hangers returning them to their proper locations.
Anyway, I bought a nice Armani deconstructed black, grey, sequined dress for $ 39.00. The dress is so comfortable and cool~

I was happy to shop at this Armani. They had a larger selection of sale items than the store at valley fair.
The customer service was not as good as other locations, but still very good. I found two shirts for a steal and didn’t have to wait long to pay.
The store is more messy than other locations I’ve been to but I went after Christmas, so I wasn’t expecting anything more.
I would come back to this Armani most definitely because of their deals. I wouldn’t have gotten some of the same deals at other locations.

Bought a neat pair of glares the first time I stepped in a few months ago. Went back and bought a watch and shirts for my hubby. All of which are not blingy but subtle n sophisticated — as stylish as they can be!
So far have had no complaints on quality. The pricing is inexpensive for the brand value.
I haven’t bought anything on a sale yet, but going by other reviews, I would love to buy more during a sale and yes I love their customer service. They make you feel valued!

I wished they had more nicer sale items. I saw a cute shirt while shopping DT. I tried it on and loved it but had to think about it. When I came back the next day, it was gone! Not anywhere in sight! I had to ask one of the employees to help me. With my non helpful description, he looked everywhere. My bf ended up finding it in the corner of the store. I give the place 3 stars for the friendly helpful sales employees. I also love the fact that they are stocked with all sizes (xs is what I wear and am ecstatic when I can find it) But I can never find anything I like here.