Becky Chen, DDS

Dr. Chen is pretty awesome. She’s professional, patient, and gentle, which is extremely crucial for people who have sensitive teeth and gums and can’t tolerate the usual pressure that dentists use on their patients. She listens to your needs and makes sure they are met. The staff at the office are super friendly, office itself is spacious and clean. Overall a giant two thumbs up!

I’ve been doing my cleanings and work with Dr. Chen for a few years and the experience has been great. The South Beach Dental office is also very modern and clean with newer imaging equipment. Highly recommended.

Their dentists would have earned 4 stars, but I had a bad experience with their admin folks.
This place has state of the art equipment. Dr. Chen’s bedside manner is very professional, very two dimensional, very non-​personable, but again, very professional. I’m having trouble with one of the crowns she put in, but she warned me that this might be the case, and the alternative was a root canal… turns out the root canal needs to be done, but I decided not to have it done at South Beach Dental, because of the experience I had with their bookeeper.
Short story is, I had about $ 5,000 worth of work done over a period of several months, of which I was responsible for about $ 1,500. They agreed to accept a post dated check for one of the visits (about $ 500, post-​dated for 4 days out). Their bookkeeper forgot about the agreement that she had made, and deposited the check that day, and, of course, it bounced. She owned the mistake, and credited me the amount of my overdraft fees, which was admirable.
But, I forgot my checkbook on a future visit, in which I was to have a temporary crown replaced with a permanent one, and the same bookkeeper cited my having bounced a check previously (her own mistake) as a reason to direct the dentist to refuse to perform the work. They then claimed they didn’t have any open future appointments for a period of some weeks (beyond the recommended period that temporary crowns are supposed to remain in place). She was pretty rude about it, too.

Dr. Becky Chen is a phenominal dentist and a true professional. In addition to having a friendly personality, more importantly, she takes the time to explain everything that she will be doing during the visit. She does the teeth cleaning herself, which is rare. During a visit where she did a couple fillings, Dr. Chen took her time and did a flawless job. Dr. Becky Chen gets my highest recommendation.
She is an associate at Dr. Justin W. Shek Dental Office in San Francisco. Lastly, she has a twin sister that is also a dentist at the same practice. Her name is Dr. Amy Chen. She has also worked on my teeth and is equally as polished and professional.

I went her for the first time. They have modern equipment. Great attitude. Dr Chen gives an excellent explanation of what she is doing… real professional. Very professional office that is both modern and competent. Exactly what you want in a dentist!

Note: I could not find a Unilocal page for Becky Chen’s sister, Amy. This review serves as a double review for both doctors.
What does it mean when you fall asleep in the chair at the dentist? I mean, you fall asleep when you’re getting a massage not when you’re getting your teeth worked on.
I’ve had several dentists and most have been good but Dr. Chen (and her twin sister Amy) are outliers. Exceptional is really the only way to describe their professionalism, knowledge, use of technology, patient interaction… everything. The teamwork between the dental assistants (also excellent) and Dr (s). Chen is impressive and I am a professional pilot so I understand working as a team.
Someone pointed out that she does most of the work herself. This is true — very impressive. Also, she’s go gentle that, like I said, it’s not really a «dental» experience.
I really consider myself lucky I found Becky and Amy Chen.

Dr. Becky Chen is probably the best dentist I’ve had to date. She’s very thorough and friendly and does a great job explaining to you your x-​rays, procedures, and making sure you are comfortable. I would definitely recommend Dr. Chen if you are looking for a dentist in the SOMA.

So far have had 2 very positive experiences with Dr. Chen. First was a cleaning and exam as a new patient. She performed much of the work herself, which is not always the case at other practices. I found her very considerate and caring, and patient with my questions.
One of my questions was regarding a previous dentist’s diagnosis that I clench my teeth, and recommendation that I purchase a several-​hundred-​dollar bite splint. I was pleased that Dr. Chen did not find significant evidence of this problem, and did not take the opportunity to prey on me by recommending a device I do not need.
It is also very helpful that their practice is living in the 21^st century, allowing electronic transmission of records and x-​rays from my previous dentist, and encouraging me to fill out my patient history forms online before my visit. This respect for my time is uncommon and appreciated.
Lastly, when I had to have a filling, the front office clearly explained the insurance coverage and my payment obligation well before the procedure. This level of transparency is not universal, and I very much appreciated it. I also received a follow-​up call the day after the procedure to check that everything was feeling ok!
It is nice to find such a friendly and service-​oriented practice when it seems many other providers have forgotten how to offer users a pleasant experience.

Took my daughter to have her teeth cleaned today. This was our first visit this dentist office. We were expecting Dr. Shek:
3400 California St
Ste 301
(between Laurel St & Locust St)
San Francisco, CA 94 118
Neighborhood: Laurel Heights
(415) 567‑2408

We had not requested Dr. Shek, we just assumed because that is who our insurance company said would be our new dentist. They called my daughter to the back and then a few minutes later Dr. Chen came out to talk with me. She told me she would be my daughter’s dentist and then asked a few basic questions about my daughter and the forms. Dr. Chen was very personable and professional, I appreciated this very much.
After the cleaning and checkup Dr. Chen invited me back and we talked about my daughter teeth and what they had found or not found. It was very nice and pleasant.
I would give 5 stars but it was our first visit and only a cleaning. We will return and hope to spend many years with our new dentist.

Dr. Chen is an exceptional dentist.
She has current technology and methods. She is very gentle and clearly sees each patient as a person.
She explained each procedure carefully and let me ask as many questions as i wanted.
And, when my insurance company was a pain and sent extra bills, her staff dealt with the insurance company so i didn’t have to.
Great staff, great dentist, great experience (as far as going to the dentist goes). I highly recommend Dr. Chen.

I have been going to Dr. Chen since 2008 and I have had very positive experiences. I also really like the practice she belongs to – South Beach Dental — because the ambiance, techs, and staff are all excellent.

South Beach Dental is an amazing experience. This review is specifically about Dr. Chen.
Let us get one thing out of the way. Dentists suck. Nothing you say or do is going to make going to the dentist something you want to do. But, if it was possible, South Beach Dental and Dr. Chen do everything in their power to make you want to be there. For example, I hate mint. Hates it. I mentioned this when I came in the first time. They ORDERED ANOTHER FLAVOR JUST FOR ME. They now have mint and raspberry in the office, just because I hate mint. How is that for customer service?
I’m bad with my teeth, so after four years without a dentist visit I went into to see Dr. Chen. (I found her partner, Dr. Watson on Unilocal but he was full up) She didn’t scold me for my dirty teeth and was really nice throughout the whole cleaning. I like how high tech the office is — I could see my own x-​ray results right in front of me while they were working. Turns out I needed EIGHT fillings, so they scheduled those for later.
The fillings went really well. We did four a day. I had to get six shot in my mouth for the first set. Now, I’m terrified of needles. Like, whoa. Dr. Chen was really good about not making fun of me, being understanding, and really working with me to make something I hated be the best it could be. She also worked really hard to make sure my teeth «fit» back together right. I had some previous dental work that had left bumps on my teeth and made my bite sit funny. After telling her about it she ground those bumps down at no extra charge. Yay.
After I got all this work done, my sports mouthguard no longer fit quite right. I took it in to them (note, this is NOT their mouth guard) and they worked to fix it without question or charge. This is the extra level of care I want from a dentist and I’m so very glad to have found it.
Hopefully I’ll only see Dr. Chen for my bi-​yearly cleaning from here on out, but it is awesome to have a dentist I don’t need to be afraid of or worry about her tsking me for the condition of my teeth. The above and beyond care they show is pretty awesome.
The only thing that irritated me about this place is that they do follow up calls to make sure you are feeling alright and won’t stop trying until they get ahold of you. I suppose I should just learn to answer my phone, but whatever.
Great dentist.