C & C Appliance Repair

Do you like to be jerked around? Do you like to wait an entire day for a guy that was supposed to show up at 9:30AM? Do you like to call him every 3 hours and be told, «I’ll be right over,» and he never shows up? Do you like to have him promise to come first thing the next morning, but he’s still a no show? Well if you do, this is your man. Good luck!

My dryer wasn’t working — it wasn’t drying the clothes and then it stopped working altogether. I looked at Unilocal to find appliance repair people and recognized Flavio’s name from about 8 years ago when I called him for a dryer issue (which was so long ago, I forget the details…) so I thought I’d call him again. We had a little trouble connecting at first but when he came to the appointment first thing this morning, he apologized for that, took a look at the dryer, diagnosed the issue right away and gave me some tips on how to deal with it if it happened again (and who knew that you should only move the dryer timer setting in the clockwise direction!?!). He basically reset the breaker, and recommended I call someone to clean the ducts and vacuum out the inside of the dryer (which he doesn’t do), so he didn’t charge me anything, not even for the service call! He also gave me suggestions on how to fix the dryer vent to the outside, which was put in wrong and gets stopped up with lint. And he’s an animal lover (I have a dog and I foster rescue dogs, and we talked about our pets) which gets an extra star in my book. Very nice guy, knows his stuff, honest, takes time to explain things and give suggestions on how to deal with the issue yourself, I will definitely call him again.

This is the second time we used Flávio to help with two different heaters. He called back the next morning and booked an appointment for 4pm today. He arrived promptly and diagnosed/​fixed the problem quickly and it was a reasonable price. Nice guy too.

I was very impressed with the work Flavio did on our refrigerator and heater. He fixed what other previous repair people could not. He seemed to have a deeper understanding of the appliances and where to order the parts needed to fix them. He was friendly, accurate about the required time to fix the appliances, and had decent pricing. Flavio will be the first person I call when we have problems with our appliances in the future.

Great service! First off he gave me suggestions to try and fix it myself over the phone, which is great as its free expert advice. No one else I called said «hey try this before I come out and charge you money»…shows a lot of honesty in my opinion
Ended up redoing all the badly installed piping that was causing dishwasher not to drain. No new part needed! would definitely call again for any other appliance issues

Just taked to him although he was busy, he answered call and gave me a tip to help! Will definately get my business:).

Flavio is awesome! I am one who likes to shop around not only for price, but for quality. We have used Flavio for all of our appliance repair (dryer, refrigerator, dishwasher). He is professional, knowledgable, friendly and extremely fair on pricing (again, I shop around). He actually takes times to explain what is going on with your appliance it terms that anyone can understand rather than some high tech speak that leaves you like a deer in the headlights and at the mercy of an almighty appliance god. If you need something done quickly, with and honest professional, this is the place to go! He was actually recommend to us by another friend of ours, and we are so glad. My husband and I highly recommend him!

After calls to 20+ possible repair people, none of whom worked on Bertazzoni ranges, I got referred to Flavio of C&C to fix my right hand burners that stopped working. He answered the phone and first tried to walk me through a couple of fixes on the phone (for which there would have been no charge I’m sure). Didn’t work so he came the next day & spent a couple of hours diagnosing and actually fixing one of the two burners. I was really impressed with his focus and ‘problem solving’ attitude. He finally told me I had to replace a part, and to call him when I got it. He also told me where to order it and didn’t want any $ until it was all fixed. After I got the part he came back and fixed it in 20 minutes. I thought the charge was reasonable (under $ 300) for the two visits, the trouble shooting and the pleasant banter. Highly recommend him for any appliance work. Re: the ‘not answering’ issues, it’s best to call. He didn’t respond to my texts «because he didn’t yet know his schedule» but once on the road was very good with texting his eta.

Flavio can fix anything. I have a Bertazzoni stove that has driven me crazy for years because oven wouldn’t heat up past 300 degrees, gas always turns off and you’d put something in oven to cook only to find out gas blew out so no flame and we’d have to call out for delivery. I’ve had two other repairmen over and oven would work a little better for awhile but still not great. Got on Unilocal found Flavio and I’m happy to report he’s a genius. The oven was hooked up completely wrong so Flavio redid everything and it worked a little better but not perfect so he told me to order a part. Part arrived, Flavio came over and put it in and I’m happy to report the oven works perfectly. He’s honest, great guy and price was worth every penny. You can’t go wrong with Flavio. For people who complain about Flavio taking a few days to return phone calls all I can say is he’s worth the wait. He is a perfectionist so he’s busy and might fall behind in his schedule buts that’s because he fixes things perfectly and that’s his concern, not rushing so he can squeeze in more appointments in a day. The other repair people I had were more concerned with rushing the job not necessarily fixing stove properly. Flavio doesn’t rush and fixed my stove perfectly. He’s the real deal when it comes to repair and honesty. He also didn’t charge me when he came over to put in part that I had to order. Flavio you rock‼
It’s been a couple of months since Flavio fixed stove and its working like a charm. I’m so happy I found Flavio because he fixed an expensive stove that my wife was ready to throw out and buy another. It’s been great to actually cook without worrying that stove would turn off. If any other appliance breaks Flavio is only person I’ll call to fix. I’d give him 10 stars if I could. Thanks Flavio.

I used them once for a refrigerator repair and had a good experience. Now I have a dryer issue. Two calls over two days and never heard from them. Guess they don’t want my business. Way to treat a repeat customer. I will go elsewhere.

Dishwasher stopped working in pm. Called C&C the following morning got Flavio on the phone right away, gave a few tips to maybe fix my problem, but we had already tried everything. Flavio came 2 hrs. Later found what seemed to be the problem, called for the part which he would have later in the day for me. Texted me to let me know they had the part and what time they would be back. Texting is for sure a blessing, didn’t have to sit around and wait. They came back at 5:20 pm and they were done in 10 min.

Flavio is knowledgeable, responsive and practical… A rare combination! He usually repairs the appliance same visit (comes prepared !) but has been able to coach me through temp fixes over the phone and, on occasion, given me the advice to buy new and forget about repairing. Trustworthy and just a nice guy to boot! After many years of trying others, I finally found my guy!

Flavio is great! I called Flavio this time about my washing machine, he diagnosed the problem over the phone and gave me instructions on how I could do it («I wouldn’t want to take your money»). How honest is that? I didn’t have time to deal with it, so he came out and fixed it for me (come to find out, I would have had a tough time fixing this myself).
I also used him to fix my fridge a few years back. Both times now he’s been great!

Flavio was our appliance go-​to guy for many years, but flash forward to now, and he has completely flaked out. Very disappointing. Go elsewhere.

I called C & C on Friday and left a message. Right now it’s Tuesday end of day. No one returned my call. It’s a shame because Flavio is very good.

You know how honest this guy is? When he heard what the symptoms were, he told me how to fix it myself (an easy fix). I will call him next time something breaks — a rare gem!

Flavio is amazing.
Yeah, he doesn’t quite show up on time, and he’s a little flakey with this call backs, but get him to your house and he’ll fix whatever appliance you’ve got — in double time.
Weeks back I had Bay Appliance come over and look at a dryer. They changed out some stuff, charged me for the visit, then told me I needed to change out a part that would cost me $ 225. It would cost $ 125 to install this part. I told them a new dryer costs about $ 300. It didn’t make any sense. They guy who came out to look at the dryer left it half-​assembled — a wreck. I paid them for the visit and told them I’d go elsewhere.
Flavio came over and fixed the dryer in less than 5 minutes. With his pinky. I’m not kidding. Then he fixed my dish washer in about 15 minutes. He saved me, probably, $ 700. Then he showed me how to install a dish washer properly should I need to do it any time soon.
This dude is honest and knows his stuff. Be patient with his schedule/​flakiness and see for yourself.

For the second time Flavio has saved me turmoil with my appliances. I own and live in a Richmond district building with a rental flat in it and things break in both flats. A call to Flavio with the symptoms on the ailing appliance, a time is set, he will call you when he is near. The fix is done, the price is reasonable with no appliance hocus pocus. and the World is good again. We need more Flavios in this World… many things are broken!
He came, he saw, he fixed…
Flavio said it in Italian, complete with the correct historic reference… I will spare you.
An appliance fix and a history lesson… how good is that?
Phil Williams
San Francisco

Flavio is the real deal. He is an appliance repair guy who knows what he is doing and is reasonably priced.
He is very busy because of his unique skills and fair prices. Therefore, it may take a little while to call you back, especially if it is a non-​emergency problem like we had, which was an oven that wasn’t working. But I expect that if I called with a freezer that went out with food about to spoil, he would respond immediately. That is not a criticism at all. I think he tries to juggle everything appropriately, like we all do.
Great service.

It is so hard to find honest repair men and contractors. I can definitely say ha C&C is one of e good guys.
We have a gas range that rings up at all hours of the day — yes even in the freaking night when you are sleeping! After turning off the power in the kitchen for days, we call C&C to check it out.
They actually came over a bit earlier than the 4:00 appt — that’s a plus in my book. After checking it out they told us that it would cost more to replace the electronic panel (the cause of the beeping) than to buy a new range. They said they wouldn’t fix it even if I asked them to. What they did do for me was pull the electronic wires from the panel to silence the sucker. Range still works but oven is shot. That’s ok for now since we are not big time bakers. $ 50 for house call only.