City Sports Club

I like this place a lot. I like the cleanness of their restroom.
During weekday night is always packed, but if you come in the morning it is not bad. And finding parking is not so bad there because of the mall parking.

Out of all local gyms around my area in sf/​dc, city sports is the best one. Despite the price which is a bit steep compared to planet fitness, the up to date equipment and clean bathrooms make up for it. I really like how city sports is large (3 floors). I’ve never taken a class here but classes are always filled to the max with little old ladies so they must be good!
Also the sauna is great.

There are some great things about this gym! My former gym was 24 Hour Fitness on Market Street, which is a total dump and way too small, with very little parking. So I’m very happy to be at such a large and roomy gym.
I come late morning or early afternoon and I always find parking easily. I always find the machines either available or maybe have to wait for one person to finish using them. I love that the treadmills and ellipticals are plentiful and that they all have their own TV’s. I’ve never had to wait in line to use a treadmill or elliptical.
I love that the locker room is huge and that the lockers are huge and that there’s a TV in there to watch while you change. I like that there’s a men’s only sauna but I strongly with there was a steam room.
The only negative thing I can say about this gym is that the locker room is not as clean as it should be. The floor of the men’s locker room is quite dirty and seems like it never gets cleaned. I can see that the problem is not how often it’s cleaned, it’s how well it’s cleaned. And it’s not cleaned well at all.
One day I watched the cleaning crew lift up every treadmill to vacuum underneath each one. All this, while the men’s locker room floor is disgusting!!! No one is walking on the carpet that’s underneath the treadmills, but people ARE walking on the locker room floor … sometimes barefoot! Please get your priorities straight.
I love that the gym is large and spacious and attractive and I love the location. Near Macy’s and the mall and coffeehouses.
I see a lot of people on here who seem to really dislike this place. I guess they’ve never had to go to 24 hour Fitness. If they did, they’d know how great this gym really is!

I am only a member of this gym because it is really close to my house. I do not recommend joining this gym.
Pros–
Free parking
Relatively new equipment
Cons–
Lots of thefts from cars in the parking lot. They’ve increased security but I would never leave anything of value in my car.
No security cameras in the gym, so watch your belongings ²⁴⁄₇.
Hardly anyone at this gym wipes down the machines after using them
Members do not return weights to the proper location after use
You have to request toilet seat covers if you want to use one in the bathroom
Personal training services are done as a «one size fits all» mentality. The personal trainers only stay for a few months so you end up with a different trainer every few months (the good ones like Lena, Shane, and Leo left months ago). Most of the personal trainers have minimal training and are not knowledgeable about fitness and biology. Lastly, they will make you sign a crazy contract and will never release you from it. Stay away from the personal training!!!
The staff is pretty horrible. Sam and Dusty are dishonest and disinterested.
I could continue, but the bottom line is — stay away from City Sports.

Weight room is ALWAYS packed. Even if you come at the «slow» times (11 – 2). If you need a barbell for your workout and you have a limited amount of time, don’t even bother after 2:30pm.
For whatever reason, there are never toilet seat covers in the bathroom stalls, and paper towel dispensers (both in the locker room and out in the weight room) are frequently empty. Because of this, people hardly ever wipe down equipment after they’re done using it, so make sure to wash your hands really well after working out.
Overall, you can tell this gym is alllll about the $$$. My credit card info got stolen a few months ago, and the payment date for my membership fell on the one day I was waiting for a new card. I’m not exaggerating when I say I got three phone calls from three different people all before 9 am (while I was sleeping), asking for my payment. Definitely left a very bad taste, as I had been a member for almost a year at that point, and had never had any payment issues before.
I get that the price is appealing for people on a budget (aka students like myself), but I am very seriously considering scraping up the funds to go to a gym where I can actually get my workout done in a decent amount of time.

I came here to check out the club and was thinking about joining but I wont be joining because it was crowded, parking isnt easy (even though it’s connected to the mall), the price is that much but it’s not worth it for the hassle and the inconvenience. Just pay more to go to a nicer place with more privacy.

The manager Sam is the worst person in the world to be running a gym. Extremely disrespectful and a classic jerkoff who let the power of being manager go to his head. Easy to identify him as he will be the only gym employee who is out of shape and pushing upwards of 300+lbs. My friends and I came into the gym on a VIP guest membership. The first time we got in with no hassle. The next time Sam refuses to let us in the next day because he claims we were ripping them off. We still had 12 days left on our trial membership. He begins to go on a tirade flexing his metaphorical muscles and threatens to ban us and just be a complete unprofessional. Everything about the gym is great. Except the manager.

I could not believe the behavior of the staff members working here. My sister working out in this gym for months with her friends and lately lots of her friends leaving this gym because of the mean staffs. Now my sisters got the same bad experience with the staff guy name Sam. Yesterday she made a mistake when she called the staff cut out the key of the locker that she thought it was hers. But it turned out it belongs to other lady. Sam asked my sister pay $ 10 for the lock and had to leave the gym immediately. My sister stayed there to wait for the owner of the locker to apology and Sam showed his attitude toward to my sister and insisted asking her leaving (I wonder Why??? Is that because he wants to keep the $ 10 and pay the locker owner less than that?). When the owner of the locker came out, my sister explained the situation and apologized her a lot and offer to pay her the money, but that lady kept saying «that’s ok, that’s ok, no need» a few times and leaving. Sam saw everything in front of his eyes but he kept telling my sister is not nice and keep telling my sister had to pay for the lock. My sister said in front of him why you keep telling me to pay while she is here and she keeps saying No. Why the locker owner doesn’t want the money but you keep telling me to pay. Everybody was there and the matter was very small, problem was solved and everybody could leave happily but I don’t know why Sam kept making it so big deal and pissed off people like that. It’s so weird because none of his business here between two ladies settlement. The owner of the locker refused the money even though my sister asking to pay for a few times but what the F… that Sam have the authority to say my sister is not nice? Is this his business here? Now he requested my sister to leave the gym and abandon her membership and not letting her to go there to exercise. If they don’t want the business and I am sure that the manager does also because she also not come up with any solution for the customer (she believed in Sam and stopped my sister’s membership), I think the business here really going down soon. Maybe they have good location and good facilities that make them think they can ignore the customer service and drive the members away. Lots of my sister’s friends leaving the gym for the same bad customer service reason. I think the owner of this gym should review his employees if they want the business. All I can tell after this is terrible, could not believe that those kind of workers like Sam could be accepted working there because he’s so annoying and mean.
After posting my review, I read other reviews here and no wonder. Congratulation to SAM, you are the one that make this place desired 1 STAR, most of reviews here are talking about SAM, a rude and mean staff.

At first, this was the new best thing. I left YMCA in Stonestown to join this gym. I figured the facility is new, the price is a bit cheaper, and there would be all new machinery. And this gym lived up to the hype.
I’ve been a member for roughly 2 years now. At least since shortly after this gym opened. Now, no matter what time of day I’m there, it’s always packed. I have about an hour and a half in my day to spend on going to the gym. Here, in order to get a full workout, I need much more time than that. I have to wait for every single bench, every single bar. The squat racks are ALWAYS taken. The bars on the benches are never in place. Someone is always taking the bar away to do some deadlifts. This gym makes so much money, why not just buy a few more bars. Why do I have to always carry a bar back to the bench to do my workout.
While this is nothing against the gym, the people that go here truly couldn’t care less about this facility. Not a single weight is ever placed back where it belongs. If you’re a member and you’re reading this, put your weights back!
The same goes for cardio equipment. If you get here around 4:30pm thinking you’ll beat the rest of the people, you’re wrong. If you get here around 5 or later, just leave. You’re better off walking around the mall and doings some cardio rather than standing around and waiting for a bench or machine or looking for your desired weights.
Needless to say, I’m looking for a new gym. But going to 24 Hour or Crunch is the same thing from what I hear. I guess back to the YMCA it is for me.

I tried to cancel my account in November of 2013. I talked to the front desk attendant and he asked me a few questions and said everything was good. I guess it wasn’t since they kept charging me till January. When I confronted them today they just blamed me. Even though the employee didn’t do his job and I just did what he told me to do, they blamed me. Pretty shady. Don’t blame me for following your own employee’s instructions and don’t blame me when they don’t do their job.

A typical gym with nothing special, despite themselves calling this place a «sports club». There’s no service whatsoever here, you just come here utilize what’s provided and leave. Nothing fancy or special, just don’t expect people to be distributing towels, providing after work-​out drinks, or professionals that will give you guidance on your work-​out. This place is essentially ran by college students or drop-​outs, given that you know what to expect.

I join the club recently out of the convenience, parking, and for my wife… here is the review:
Pro:
Ryan and nick are great
Equipment is good (better than 24 hours)
bath room is better than 24
cons:
Sam «the Mgr» must be not happy with his job — unprofessional, bad manner and fifty month… wonder why he is in charge?

First things first, gentlemen in the locker rooms… PLEASE BE AWARE OF YOUR ITEMS & SURROUNDINGS. Trust me by not trusting anyone in there. Always double check that your lock is LOCKED and you’ll have no regrets. I had my phone stolen out of my locker because I thought it would be okay to leave the lock dial at 0−0−0. LOL I wasn’t aware of who was eyeballing me while I was changing and putting away my stuff. When you are aware of your surroundings, you can EASILY spot the fishy ones that look up to no good. Men of all ages.
I also learned my lesson on NEVER coming here between 2pm-​830pm. No parking PLUS the weightlifting room is a war zone. BEWARE. It ain’t worth it if you are trying to make your gains. But if it’s the only time you have, I feel bad for ya. Sorry.
I never been asked so many times by others if they could ‘hop in’ the same exercise. Like nahhh. I politely have to tell them no. I can’t do it. I just can’t. I’m there to pump iron in a timely manner and dip. If you are one of those people. Don’t do it. Best to just wait your turn. Or else you’ll just annoy that person.
They are missing a lot of equipment that I had used at 24/​hour fitness’ which is a bummer because their equipment is nice and clean. I might just go back to 24 super sport just for that. The experience was fun while it lasted.

l really enjoy to be there, specially when l take kickbox-​cardio class from Patsy… she is amazing! Also Zumba class from Cindy or Barbara! so much fun! One thing really bad always crowded, there is not enough capacity.
About staff;can be more professional and friendly

Came here on a guest pass.
It was fairly early in the morning so there were no membership counselors to show me around or anything. The front desk did not even offer to show me around. Actually, there were two people at the front desk, a guy and a girl. The guy was more occupied flirting with the girl he was working with than giving my attention. I obviously was not familiar with the gym, he just told me I could go work out, then continued to talk to her.
Facility–
— New, nice, clean, clean locker room, basketball court. The machines are OK. I personally like the HOIST machines, the other machines they have are eh. This gym also has a lot of space upstairs in the free weights area.
— Couple benches, weird set up, ONE POWER RACK, 2 squat racks, multiple pulley stations, .25lb weights (¼lb).
— Kaiser cardio bikes — very nice, smooth to ride on.
— Nice lap pool, couple lanes
— Spacious, very spacious, able to find a place to stretch, multiple mat areas.
Note — I over head a trainer training a middle aged lady, she was spewing out some random broscience during her training session. Make sure to research your trainer and if they are legit before hiring one for your health and fitness.
I would definitely work out here again.

So if you have seen some of my reviews, you know parking is a cause I hold near and dear to my heart #freeparkingmatters. It is notoriously hard to find parking in this gym for most times during the day. I know, I know it’s a mall and Americans must go to the mall on a regular basis and support the economy so duhhh parking will be sparse. It doesn’t matter, because if you go here everyday it grinds on your gears so hard you lose your sense of understanding in the world.
If that was the only issue this place would get 4 stars but this place gets a solid 1 star from me because:
1) The staff are the worst I have ever experienced in a gym. They are inefficient at the front desk when checking people in, surprisingly rude when you meet them after they made their sale on you, and they all remind me of used car salesmen.
2) The pool is pretty gross. My girlfriend is a swimmer and I was like, «hey my gym has a pool lets go together one time.» Bad idea on my part. She told me the pool was gross and overcrowded and I believe her. #Boyfriendgymfail #Wastehertime2015
3) This place is more expensive than other gyms in the area and doesn’t have any market advantage over the others. Maybe it’s crawling with asian ghetto-​ish used car salesmen? That’s an advantage… sort of lol.
4) It gets one shiny gold star for it’s equipment and physical facility size! There are multiple squat racks and a large cardio area.
5) Oh yeah, it has a super tiny sauna. So if being crammed in a hot sweaty closet with other naked dudes is your thing then this gym is definitely for you!

Unilocal, you really need to start making NEGATIVE stars. Especially for an establishment like this one. I canceled my member ship 3 days before the payment due date, which ended up charging anyway. The contract clearly states to cancel at least 5 days before the recurring payment so I wouldn’t get charged, HOWEVER I may still be refunded if I canceled it less than 5 days before with a receipt that proves I came in that day. I never got a receipt from Robert (the front desk worker) the day I came in to cancel. So okay, I figured I could give them a call and have everything handled as seamless and as hassle free as possible. NOPE.
Robert, this message is for you. PEOPLE ARE NOT DUMB, SO DON’T PLAY STUPID. You have ONE job. If you don’t appreciate working there and helping out your customers, then FUCKING LEAVE BECAUSE NO ONE NEEDS YOU. And to the girl I was on the phone with too, both you guys can eat shit to add on to the bullshit coming from your mouths.
I know I sound very negative. But it frustrates me when I call numerous times to speak with a manager to take care of my situation, and each time some bullshit comes out their mouth saying the managers on lunch or is on a conference call and she’ll give you a call back (Which never happened). I know it’s bs bc I called and they said «the managers on lunch.» So right after, I had someone else call for me to see if they could speak with a manager and Robert (the same person I was on the phone with) said «the manager is in a conference call.» So basically, every time I called to speak with a manager, they knew who I was and would give me the run around by saying something so I couldn’t speak with a manager.
WHY TF YOU LYYYYYIN’??MMMMMOMG STAHP YO FUCKIN LYIN’!
On top of all the bullshit they also had the most smart ass remarks and gave so much unnecessary attitude.
They really know how to test your patience. So after driving myself crazy, I drove to their establishment to talk to the manager. So Roberts at the front desk, and there’s a lady right behind him. I ask him if I may speak with his manager (at that point he already knew who I was) and he says what is this regarding? Then he says his managers are on lunch, so I ask the lady behind him ARE YOU THE MANAGER? He tries to cut me off. She says yes.
Of course she says yes! Robert doesn’t want me to talk to you and he obviously thinks I’m an oblivious dumbass person that doesn’t know anything! That’s when I really had it.
So I got what I needed to be done, done. But very frustratingly. The manager was neither at all helpful. It was a horrible horrible experience. Unbelievably bad. This was never about the measly 35 dollars. It was about the principle.
So to the Operations manager, I know you’re not stupid. I’m saying this not only for me but If you really want your customers to stay, then deal with their situations the right way. Don’t try to defend all the bullshit that comes from your employees. And then maybe one day, and again MAYBE, your establishment may become better.
But I highly doubt that.

The equipment is fairly new, it was a little crowded but that is pretty normal for any gym around 5−7pm.
The client services personnel named Don was very helpful and very descriptive with the plans, unfortunately he couldn’t find any promotional deals, but that wasn’t his fault. The rates are fair, I was quoted $ 40 a month with a $ 50 initiation fee. Of course the monthly rate will go down if you decide to pay more of the initiation fee.
The gym is very clean and the bench press machines are very new, the equipment was up to date and everyone seemed to be very friendly.
The only reason why I gave it a 4 star is because of the parking.

Went to City Sports last night 10÷28÷15 to check it out. My friend and I got our guest passes but didn’t print it. We didn’t know we had to. The reception desk attendant was not friendly at all. He didn’t acknowledge us when we walked in. When we told him we have a guest pass he immediately looked annoyed and gave us attitude because we didn’t print our passes. He told us to go to the person at the desk to see if they can let us in and shoo us out of the way.
When we got to the desk, the person that was sitting there was somewhat friendly but he looked like he was rushing us. He asked us if we are signing up together. We told him that we are still thinking about it and that one of us has a membership somewhere else already. He didn’t look happy but oh well.
It would have been nice if someone was available to show us around to see what they offer but they didn’t even ask us if we want to see the facility. They just let us walked around on our own.
Guess that made it easy for me to stay with 24Hr fitness! People there are always friendly and you have multiple places to go to.

One word: gross. No, I certainly will NOT be joining. Thought I’d give this place a shot as it is close to home. First visit impressions: absolutely DISGUSTING. FILTHY bathroom, showers, water fountains and gym. Like, dangerously filthy. Showers full of mold and other peoples hair. Musty smell throughout and VERY poorly ventilated. Second visit, same thing. Very dirty. Pink bacteria around the rim of the water fountain. Gross! I told the gentleman that was helping me I needed to think about joining. It was very dirty both times I went to the gym. He replied «oh so youre not gonna join» Umm no. Im not. Give me one good reason to join.
Also, it costs $ 7 more a month than my current gym (which is spotless) and no towel service. Also, charging a $ 150 initiation fee. I didn’t even go into the sauna, after reading a few reviews. Used bandages around the perimeter of the pool. Do I need to go on?
I’ll stick with fitness SF! Good luck to you all. Hope you don’t get a yeast infection, fungus or worse. GROSS!