Cocoon Union Square

I love Cocoon! I had an appointment with Sasha for dermaplaning and honestly I was nervous because it was my first time having this treatment but it was a wonderful experience! She explained everything that she was doing so I was very comfortable. It was incredibly relaxing and now my skin is glowing. I will never go to another spa! Sasha is the best.

I was preparing for a very high profile event & I’ve had waxes go very wrong in the past — horrible rashes, blotchy skin, even left with sores. Plus, I always feel so vulnerable literally opening myself for a stranger with a Brazilian wax, but I finally found a place I dont have to stress! Sasha here at Cocoon Union Sq. put me right at ease with her gentle kind demeanor. HUGE FIND — Sasha was trained at a medical esthetician school! So, not only was she friendly and very present (I didn’t feel like she was just ripping out my hair fast so she could move on to the next person) she approached the wax from her medical training — very vigilant about being clean, and aware of cross contamination. There are so many cheap deals for waxing out there, but you get what you pay for, and going to a organized shop with practitioners who actually care is critical. I have friends that have got STREP infections from going cheap! I was very aware of how much care Sasha took to make sure I was OK, checking in with me and seeing how my skin moved — and folded. Sasha’s approach was a combo of a fashion designer and an artist! Not your usual rip your out and go on your way! BEST WAX EVER!

What a great spa! I cannot speak highly enough of the estheticians here. Lucy, the owner, is incredibly personable and very knowledgable. Sasha and Micaela are both super friendly and fantastic. Their spot (16^th floor right off union square) is as nice as it gets, but avoids feeling pretentious. Everyone I spoke to felt like a close friend. I highly recommend trying them out!

Michalea is great! Friendly and laid back, but yet still professional. I got a Brazilian wax after a year hiatus and she did everything to make the experience as comfortable as possible. We talked the whole time and before I knew it, the appointment was done. The location is very easy to reach and there’s a beautiful view from the waxing table to distract you. I will be going to her again!

I bought a groupon with a 5 pack of waxes here. My usual lady is out for maternity leave, so I was apprehensive about coming in for my 3^rd wax; however, I need to use up my waxes by end of the year so I came in anyway.
I would have given this place 5 stars before this particular experience, but the fact that the lady (not my usual) turned me away because I needed to wait longer before my next wax is what spurred me to write this review. She could have easily charged me, but I appreciated that she wanted me to get the most bang for my buck. I gave her a tip, and am thankful that she had the integrity to be honest with me.

Hey we are all in some way busy women warriors of this city. With all our todo lists, things slide. I had my last Brazilian here 2 months prior! I swore I’d keep it up, this was actually my last place too. Groupon deal… If last time was great, this was excellent. I’ve read a lot about Lucy but Michaela is NO 2^nd best.
Story goes, in my embarrassment of low maintenance, so as not to scare anyone at my appointment, I took the clippers to trim my bits. Well, I trimmed too short in some spots!
This is where Micaela comes in. She saw I’d gone mad with clippers and STILL delivered an immaculate cleanup. She caught short hair that most others would have gave up, maybe even blamed me (rightly so). I’m not saying it didn’t hurt, over and above the average Brazilian but she definitely went out of her way and I sucked it up.
Side bar, we talked so much, she was so knowledgable about my kinda thick unruly hair, I also learned a lot as a bonus and it went fast.
To have someone that takes so much pride in her work and interest in client satisfaction is an asset to any business.
My only gripe is I had to wait over 20 mins for my slot, she had a lot of work to do on the previous client. She did apologize and the hairstylist that they share the space with, got me a glass of wine. All good. Promise– NO CLIPPERS next time Micaela and you rock!

A co-​worker recommended this place to me and purchased a groupon. I am definitely a groupon-​whore for waxing places (because its going to suck either way right?), wrong — this place didnt suck at all and I was out of there before I knew it! I know, it’s always going to hurt at least a little, thats just the way it is, this was by far as quick and painless as possible. It is a lovely convenient location, Lucy was super friendly and professional (and accommodating when I messed up the times and showed up 15 minutes late). All in all a great experience! I will absolutely be going back!

Lucy is a delight! It was quick and painless and chatting with her made the time go by even faster. An added bonus, she’s on the 16^th floor so the views are spectacular.

I found this place on Groupon and was pleasantly suprised! I’ve been to a lot of wax places in the San Francisco Bay Area and tend to be kinda picky about places I go back to. I like a friendly atmosphere and personnel that are professional and that I can get along with. Lucy is great! I booked an appointment with her and she has been very professional and welcoming. She is definitely my go-​to waxer now. I recommend this place for people who might feel a little overwhelmed at other spas because it is more down-​to-​earth while still delivering quality services at a reasonable price. Highly recommended.

Visited Jessica today and she was amazing! First of all I called an hour before I wanted to go in for a Brazilian wax and she was able to take me on short notice. Then when I got there I told her it was my first time so I was worried about the pain and she was so accommodating and sweet and made me feel so comfortable with the whole process… Even though it’s a bit awkward. She was joking with me and making conversation like it was no big deal that I was lying there with my legs open. She just kept doing her thing and was very professional throughout. She reassured me that the process would hurt less after my next couple visits but right now my hair was really strong and thick because I’d been shaving for years and never waxed. But even with all that reassurance I was surprised by how little it hurt and how quick the whole process was! I was back to my office and managed to grab lunch within an hour. I am so glad that I bought the groupon for 5 Brazilians because I am so going back.

I found this place through Groupon, and I’m really happy I discovered Katie. She’s seriously the best wax person I have had. The experience is never fun or pain-​free (quite the contrary), but Katie is fast AND does a great job. That is, she gets all the hair the first time, so you don’t have to get the same patch of skin waxed over and over again (I’ve had the displeasure of experiencing this). She’s really a pro at this.
The Groupon I got was for 2 waxes for $ 58 — an excellent price. She normally charges $ 65, which is pretty pricey. But, she’s really very good.

A gem of a space on the top level of my favorite elevator in San Francisco. Cocoon Union Square is airy, fresh, comfortable and bright. The space feels very polished and organized.
In preparation for a week on the beach I decided to get my eyelashes permed and tinted. I’m one of those people who has to wear mascara every day, but when I’m on a sun holiday, they are all blonde in no time but swimming and mascara, even the waterproof stuff… it’s just awful.
My treatment was a really comfortable experience as Lucy did a great job of explaining to me what was happening and when, what to expect and how the process worked which was a really nice touch as I often get a bit claustrophobic having to stay still with my eyes closed.
I am absolutely delighted with the results. No mascara required, lovely curly dark lashes. A real treat that I know I won’t be waiting for a beach holiday to repeat!

I have been with Cocoon Urban Day spa for about 5 years and I LOVE THEM.
This location is cozy but great because it’s centrally located downtown and Lucy is AWESOME.
I will be booking all my waxing services here from now on :)

Very friendly women working at this new location. The new space is so easy to get to, so bright and clean. I highly recommend taking public transportation here because its easier than driving.
I definitely would recommend others to come to Cocoon Union Square and I plan on coming back.

Amazing! I recently agreed to have a full manzilan. I wasn’t sure what to expect and I was honestly a bit nervous of the process. The first thing I noticed was how immaculate the studio was. I was immediately greeting by Lucy who showed me around and talked with me about the service I was looking for. She really made me feel comfortable and explained all the details of the service. As the service began Lucy talked me through each step and made sure I was ok the entire time.
After the service she explained the healing process of the next couple days. I now feel cleaner and I scored major points with my girlfriend. I will back for round two in a month or so. I highly recommend it.
Thanks Lucy

I was in need of pre party grooming and was able to be accommodated quickly and easily by Lucy at Cocoon Union Sq. Her space is amazing! Freshly decorated and felt very chic and well thought out. My Brazilian was done so quickly and thoroughly and as painlessly as one can hope! The calming manor she employees helps to alleviate nerves and she makes sure to talk you through the whole thing– very helpful so you know how much longer to expect!
I’ve also had multiple spray tans with her and she’s such pro! The golden glow I enjoyed after lasted so much longer than most spray tans I’ve had and it was so even– no streaks or lined! Very impressed!
Do yourself a favor and get on over to be pampered at Cocoon in Union Sq– you’ll be happy you did and even happier with the results!

A girlfriend recommended I try this place out since they were in need of models to prepare for their grand opening. I was in the market for a new esthetician and figured this was a good way to test drive a new waxer, risk free.
Facility:
— Cute, clean, airy, and bright
— Conveniently located in Union Square on Geary between Stockton & Grant
The Nitty Gritty: Everything was in its place — very clean and tidy. They make the space appear as if you were their first client of the day even if you came in late afternoon– no goopy wax splattered all over the place, no trace of used wax strips from the previous client, trash cans and laundry bins were properly stored with lids covering whatever used materials it was holding.
The Gals:
Lucy — Cute, sassy, and a total badass. I came in for a brow and lip wax. Pain and hassel free. Great conversationalist, threw a few jokes — basically made the experience feel like I was catching up with an old friend. I asked her a few questions about Brazilian waxing and she gave me an exfoliating cloth for free to treat those pesky ingrown hairs. She suggested I come in to try Katie out in a couple days to do that big pre-Valentine’s day prep.
Katie — Probably the best brazilian I’ve ever gotten. No joke. We’ve all done the mirror check after a wax, ladies. Let’s be real. Katie was top notch. And such a sweetheart considering the necessary evil she had to put me through.
The perks:
Before I left, Lucy noticed a few blemishes on my face and wanted me to try out some high frequency zit zaps. I was a bit skeptical but figure why not try it out, I was already there and I had Mount Vesuvius and Mount Kilomajaro growing on my forehead and chin. No lie, within a couple days the blemishes minimized by 50%. WHAT?!

such a good experience! i have always been a cocoon fan, and im so glad they opened this location! lucy is awesome and so good at what she does! the views from the treatment rooms are amazzzinggg! cant wait til they expand for more services and offering will be frequenting this spot for sure!

I was referred to Lucy by a friend for a waxing. I have never had this done before so I was a bit nervous about the whole process. Lucy was great. It didn’t hurt much at all and my girlfriend *loves* it!
I will definitely be a regular!

I stumbled upon this cute perfect place right in union square, Lucy was the first person I let do my brows, since I got my scar on my brow a year ago. She did a great job and made me feel safe. I’ll definitely be coming back again. Thanks Lucy for taking care of me.