Derby Of San Francisco

Great store with cool items!

Victor and I have never met but when an issue arose, this guy took care of business. I have renewed faith in humanity as this man is the real deal. Fantastic service from one of the good ones. Buy buy buy from this business!

My wife and I drove down for the weekend and wondered upon this awesome shop. Women’s sizes are just the smallest men’s sizes, but worked great for my wife. I grabbed one of the bigger sizes! These Jackets are great throwbacks, comfortable, and well made! Kendra helped us out, and gave us the stores back story! Try it out if you’re around Haight.

If I could have given negative stars I would. Drove 2.5 hours to buy a Derby jacket and the store is closed. And that’s despite me calling yesterday and asking for the store hours. Not to mention their website clearly says open today from 11:00 am — 7:00 pm. REALLY BAD business practice. And to think I was going to shell out $ 160 for a jacket. Now I don’t even want one.

I originally wrote a negative review based on the store being closed when I got there after driving for an hour.
The shop owner, Victor, personally reached into me and explained what happened. The circumstances were beyond his control. I have a great deal of respect for Victor for reaching out to me personally. It would have been very easy for him to just blow me off. After all, I’m only one person who hasn’t actually purchased anything from him yet.

Edith did a great job with customer service. I can’t wait for my OG Derby Jacket! Going in to pick it up today. Thanks Victor!

I went to Derby and received awesome customer service from Edith. They do not usually do refunds but I was buying a present for my fickle brother who initially wanted a hat but then changed his mind not even five minutes later to a shirt. Instead of just making me exchange it because the shirt cost less, Edith offered to do a refund for the hat and do a separate transaction for the shirt since I was not from San Francisco but from Napa. After a week, I noticed the refund did not go through to my bank account so I called Derby. Crystal answered and she was also very nice. She offered to just mail me the money but I declined because I did not want the cash to be stolen in the mail. Instead, I asked if I can just come into the store on a weekend and get the refund. I was not able to come in for another 2 weeks since that conversation and Crystal was there. She did not give me any trouble and once I presented the receipts, she gave me the refund. They have outstanding staff and if anything goes wrong, they are willing to correct it hassle-​free. By the way, my brother loved his Giants shirt!

I never thought I would write about these guys like this… Seeing as I am a huge fan and own multiple products of theirs.
But after «years» of waiting for products to arrive in the store, and a half of dozen calls between both my wife and myself… It’s just flat out frustrating. I called and been I the store almost two years now waiting for a golden gate hat… Straight up no love!!! Yes… I said two YEARS!
I am a die hard Bay Area sports fan, and both myself and my son being born in San Francisco… I love sporting my local colors in gear (red & gold, orange & black, blue and gold).
The jackets and hats are undoubtedly super sweet designed gear… But straight up look at their website. It’s says literally on every page. sale… Then «sold out». Every single product. What a joke! Every watch, every shirt, every hat!!! On your website? Hahaha… ok! I have never been on a site in my life that every single product is sold out! NEVER! If you guys indeed sell that much gear… Open another store!
I have been asked for my name and # every single time I have called into the store. But why even ask for my name and # when you simple don’t call customers back!!!
Whomever is responsible for actually ordering hats and shirts and jackets… Why don’t you actually order them. Don’t do your customers wrong by saying you will come thru and consistently not follow thru on your word. It’s straight up disrespectful.
Respect the people who put you on the map! Actually say what you say your gonna do… Stop saying «be a VIP» if your not going to take care of your customers!!! Two stars cause I still luv the gear!

Finally got my OG Derby made my day. Couldn’t ask for anything more. But, now I have to take a ride back because my wife wants one lol.

I’m from Rhode Island on vacation in San Fran and figured to check out haight street. This store caught my attention and checked it out. As soon as I walked in Edith was extremely helpful and curiosity. I loved the new gear and hats they had. I got a couple of things and will definitely be on the look out for new drops on social media. Once again Edith was awesome and the store is a definite must check out when you’re around !

Went to DERBY today to exchange a couple of jackets. They had announced via FaceBook that the retail store would be re-​stocked by late afternoon. Folks were there waiting as jackets were being delivered and un-​boxed Crazy !!! Roxy & Edith ARE awesome. Grace under pressure. Victor is bringing back the OLD SCHOOL, making it cool all over again !!! Stay Hustlin’ !!!

I called to purchase a jacket (since I can’t online). Ryan (God I hope I spelled and heard her name correctly) was a doll helping me out. She listened and giggled when I rambled ON AND ON about my history with the jackets. I received the jacket with no problem. But what stood out and made me feel really good… was the message on the receipt. «Enjoy for years to come!!» She really paid attention to my stories. First Class to you and your attention to detail. Thank you!

Old school jackets, some newly designed hats, and some farewell t-​shirts to our beloved Candlestick Park, if your looking for some old school memorabilia, like some bomber jackets, they are now stocked and selling them, standard colors, are black, green, blue, gray and red with the signature decorated gold lining inside.
They recently came out with the lumberjack derby jacket, red and black with the similar gold lining, and they do offer some hats only for limited time, snap backs usually they have in stock but the fitted goes fast colors to match your bay area teams, primarily sf giants, sf 49ers, and Golden State Warriors, only few are made of these hats so unfortunately you have to wait for a release date and wait in line to pick them up, same goes for special release jackets like the lumberjack
If you have the option of purchasing online, I recommend it, items do also sell out online quickly, so be apart of there mailing list to hear about new releases.
clothing ****
price $$$$ for standard derby jackets are about $ 150 lumberjack was about $ 200+ fitted hats are $ 45 not including tax, snapbacks depending on design was $ 35, shirts range from $ 20-​$ 35
ambiance**** small shop, but everything you need is in plain sight.
I over heard they also do custom orders, not sure of the pricing on custom jackets im sure it will be over $ 200

I placed an order online and when I received it, the sizes were wrong. I sent out an email to the owner, Victor, (and called him as well) and he said he will fix it. Awesome shirts. I wish i would have got what I ordered, but he fixed the issue. Going to buy in person next time.
update: Victor took care of me and i will continue to do business with him! He knows how to run a business.
thanks again Victor!

The OG Classics are Back… I grew up on these jackets in the ’80’s. Glad they brought them back because I could never find the ones I grew up wearing. They’re a little bit more expensive then they were back then but, so worth it. I got the Black and Brown Derbys’… Love it…

Love this place, have purchased 6 shirts from here and have been happy with every one of them. Best thing, they remembered my name over the phone having placed several shirt orders with them.
One thing though, they need to get Tall sizes on those jackets for us skinny guys with long arms.

Store manager Roxy was super helpful. Great clothing, cool brand and terrific service.
Make sure you go in and try on the jacket u might not be able to exchange it of purchased online.

Unparrallel and unique ambiance!!!
The Derby of San Francisco jacket is timeless and original. The store gives you a variety of colors to pick from: Blue, Black, Red, and Gray.
The T-​shirts are classically designed and made with quality cotton.
The customer service is great, they are knowledgeable and you will indeed come back for more Derby of San Francisco gear.
Betsy

Debry’s hold a special place for my husband and I. My husband has an original blazer of his father’s, and had one of the jackets until it was stolen a few years back. When we heard they were going to start making them again, we were all over it. There were waiting lists through the site that were VERY long, they’re a small company you know… but the employees were always super helpful, communicating how many would be released when, and even giving the names of stores that were getting shipments in case there was a chance to get one there. My husband is now a proud owner of another black Derby.
So I really take offense to someone giving the store one star because they had to wait 2 ½ hours. I’ll chalk it up to them not realizing how iconic these jackets are, and how much it means to some to have a chance to get one. Clint Eastwork wore one in Dirty Harry, Steve Jobs wore one when he started Apple, and every punk rock band and/​or skater had one in the ‘80s. Rancid even wrote a song named Black Derby Jacket.
People were in line for the store opening Thursday night. We drove by, realized what Friday would be like and decided we’ll hit it later. If we weren’t already in line, we probably weren’t getting what we want (black leather jacket, green cloth for me, t-​shirts, fedora, baseball caps). And see, we know about these products because they’ve communicated with us about upcoming releases!
Thank you Derby of San Francisco, for bringing back a beloved part of our storied history!

Long have I wanted and desired the «black» Derby. After 25+ years, I got it. The grand opening was crazy; long line & hours of waiting. Finally able to pick up a red Derby for Niner games as well as a couple for friends. The peeps running the Friday opening were helpful and did everything they could to keep the customers happy. Things will smooth out in time but overall very good experience.
So I’m hoping Derby makes a white Derby; need it for those «all white» special events. Nice that they kept the store simple yet different then other stores. The branding and message is prominent throughout the store to make it SF. Great job peeps.