Discover Health

Totally WORTH IT!!!
I am a penny pinching type person and I use to think that this type of service was only for the rich.
Man, I was down with the stomach flu, projectile vomit all over my bathroom (didn’t make it to the toilet bowl). I was SUPER SICK! Felt awful.
Dr.Sewell came to my rescue! In less than 40 minutes… I had medicine and a wonderful, calming doctor sitting at my bedside telling me my diagnosis in simple, easy to understand terms. No medical mumbo jumbo.
Good old fashion medicine is alive today. Dr. Sewell was so helpful and kind. I can’t say enough good things about him. My alternative was: Drive myself to the nearest hospital (in my condition, this wasn’t even possible). I would have had to sit in a germ filled emergency room for over 2 to 3 hours where I could have contracted even more diseases (or spread the stomach flu virus I had). Then, I would have had to take the prescription to a pharmacy and wait for it to be filled.
I am SO GLAD that I called Dr.Sewell. Totally worth every penny and I feel like a champion today.
Thank you Dr. Sewell and N1 Discover Health. I am a believer in House calls.

One of dearest friends heard our nightmare story of having to wait 5 hours to be prescribed Benadryl for a rash for our son at CPMC. Our friend told us about Discover Health. It is a Life Saver and the best service in the world! Rarely do I stop people and tell them they have got to do something but … this company is better than Über! Dr. Herbsman is awesome and always so responsive. I cannot share enough how amazing it is to have a doctor on your team who cares and will take your call any time especially if you have kids. Super no brainer!

We interviewed many different pediatricians and decided on Drs Martel and Herbsman. As first time parents, we want to be able to get answers to our questions and concerns when we need them, not just when the office is open. Both drs are very easy to talk to and strike a great balance between traditional approaches and openness to what works, ie flexible vaccine schedules.
I feel so reassured to know I can call them ²⁴⁄₇ directly and get an answer, rather than wade through so many phone trees that you get with other doctors. Basically, it is how medicine should be practiced.
The one time our son had to go to the hospital, Dr Martel met us there, we went right to our room, and got incredible car. Another time, I was getting him ready to go to bed and saw he was dripping blood from his penis – yikes! I called Dr Martel, he came in 5 minutes, diagnosed it, gave him the medicine he had in his bag and I was able to get him to bed on time.
**Even though we moved to Marin, Dr Martel is staying with us since he has been our son’s doctor since birth. He also likes Dr Herbsmann as well and he is right nearby.

Our family has been working with Dr Herbsman and Dr Martel for 4.5 years now and I can not say enough positve things about them. As a mother, I feel indebted to these 2 doctors. They have held my hand through the newborn and nursing stage — answering my hysterical and new-​mommy text messages at 1am in the morning to offering me a complimentary visit from a lactaction specialist, they have helped me to understand what vaccines are right for our family and when to give them to our children, they ushered my then 3 year old son through surgery at CPMC with such care and attention that I felt we were the only family with a child to have surgery at the hospital that day, and they have listened to, joked with, and taken care of our children.
We live in Marin and work primarily with Dr Herbsman. My eldest son literally runs to the door to greet him and has developed such a positive and warm feeling about doctors overall because of Dr Herbsman. My youngest son was afraid of the doctor and didnt want to be touched or prodded or spoken to for a while. Dr Herbsman navigated my son’s fears with such kindness and care that my son now adores Dr Herbsman. Whenever Dr Herbsman is busy or away, our calls are routed to Dr Martel. I equally respect and adore Dr Martel. He is compassionate and knowlegeble and warm.
As a parent, I feel listened to and included in the process of taking care of my children. I feel comfortable picking up the phone and calling Dr Herbsman and Dr Martel at any time and I know I will be met with honesty and care and immediate attention. These doctors are brilliant and are devoted — and I honestly can not say enough good things about them. The at-​home service is amazing — and there is nothing like being at home in our pjs on a rainy day and getting a house call from a educated and friendly doctor.

I have been a Registered Nurse for more than thirty years, so I’ve spent a little time around doctors. I have three children who are teens and young adults and for years they had their care at a busy pediatric clinic in SF. The system is overwhelmed, the visits were short, and it was difficult to get any kind of appointment. We were referred to Dr. Martel by a colleague two years ago. My son gets great care from a skilled MD, who likes teens and treats them likes the emerging adults they are.Dr.Martel has been an advocate for my son at school when he needed a special educational plan, my son really likes and trusts Dr.Martel.I can’t say enough good things about how the practice is run, the staff are all great, they call or e-​mail when Flu shots are available, or it’s time for a check up. We have been able to get appointments when it works for our family so I don’t have to pull my son out of school or spend hours in a waiting room. I very much appreciate the pediatric practice and wish we had found it sooner, they are just great.
Ann M

As first time parents it was important to us to find a pediatrician who not only was able to take great care of our baby but educate us on how to take care of her as well. Dr. Herbsman has been the perfect fit! He is always available for appointments both in home and over the phone. He answers his e-​mails promptly and always gives clear and easy to follow instructions and suggestions. He shows great knowledge in his field and his personality is wonderful! Our daughter feels safe around him and it is such a treat to be able to have her get her shots at home! Even at 2am, when we weren’t sure what to do about our daughters breathing, Dr. Hersbman was there for the rescue! We are very pleased with Discover Health and encourage all families to take advantage of the wonderful services they have to offer!
Kathleen Janus

Ok coming from a family of doctors I was a little skeptical about having to interview pediatricians prior to my son being born, but my wife insisted on it so I went along with it. Tip to fathers to be for the first time, don’t argue with a pregnant wife.
When my wife contacted them, they were extremely gracious and offered to come over to chat, gratis. We met with Dr. Herbsman on a Sat. morning.
First of all Dr. Herbsman doesn’t tell you his credentials or doesn’t brag, we didn’t find out about his credentials until someone at the hospital told us. When he first arrived he simply discussed how his practice works and some of his methods. I was a little skeptical that a doctor can treat patients without the convenience of having an abundance of diagnostic tools at their fingertips which would exist at a normal office.
I was wrong. They offer it all without having to go to a waiting room with a bunch of other sick kids, the number one selling factor to my wife. But the practice is also incredibly convenient especially if you are working and you want to be present and miss as little time as possible from your work.
But more so is the personalized service. What other doctor gives you their cell phone number and says show me via face time the cough?
They are incredibly responsive from the day your child is born. Our kid was born at UCSF and they were there within the first 12 hours of him being born. Everyone in the maternity ward knew them and they had only the highest opinion of them. They were all trained at UCSF as well.
Beyond the hospital visit, they were on it. I can proudly due to their realistic and practical methods, we have yet to have to visit an emergency room. In addition we have only had two visits by them that weren’t part of the healthy baby program. Meaning they don’t over treat your kid either just to ring up a few dollars. Our kid now is almost 2 and we are thinking about moving out of the City into the suburbs but one reason we are seriously considering staying in the City is Dr. Herbsman and his group.
I remember the second visit by him, and he said that his roster of clients is already full and is trying to have his new hire see more of the new patients, but just seeing our baby two times he was already attached. Having a doctor that cares about his patient is worth every dime. Use them.

We met Dr. Herbsman and Dr. Martel about five years ago, just before our first boy was born. We loved them from the first time we met them and we still do. Unfortunately, our son was sick quite a bit during his first two years of his life but luckily Dr. Herbsman and Dr. Martel were extremely available whenever needed. I’m especially grateful for the times we were in the Middle East or Europe and our son got sick. We called Dr. Herbsman and he immediately told us what to do. I’m also grateful for the time that my son’s elbow got dislocated and after screaming for 20 minutes (only!) Dr. Martel came to our house and within one minute made my son smile by putting his elbow back in place. They are available and knowledgeable to answer simple questions as well as with real illness that requires hospitalization or referrals to other specialists. They are both exactly what you want (and need) from your pediatrician: they are smart, kind, and real professionals. I believe that joining their practice was one of the best decision we have made as parents.

Run (do not walk) to sign up with Discover Health! As first time parents, we had no idea what taking care of a newborn would really be like. Having ²⁴⁄₇ access to Drs. Oded Herbsman and Steve Martel was such a relief… not a service or nurse line, but their direct line. Dr. Oded gave us step by step instructions whenever we called and was so understanding about having to repeat things during that sleepless-​newborn and teething stage. He was so thorough about every little thing and so good with our baby boy making him smile and laugh even after shots. We feel so lucky to have them as our Drs. He is always on top of everything from our baby’s nutrition, motor and social skills, and making sure that all is well with our baby. We hope our baby and the Drs. at Discover Health will be life long friends!