Drumm Medical Center

TLDR; 1 star for the experience, the only saving grace here was that I was able to secure an appointment right away. Why I was able to do that, however, has become clear to me.
My original PCP moved further away from my office a couple of weeks ago, and I needed a recurring prescription refilled ASAP, so it was time to begin my search for a new primary doctor.
Drumm Medical is close to my office, accepts United Healthcare, and was the only doctor’s office within a mile from me (Financial District) that was able to book me for an appointment within the week — they actually suggested an appointment time for later that day!
Objectively speaking, I went to my appointment and got my prescription written up without a hitch, but it wasn’t the most pleasant experience. Prior to booking my appointment, I had read a scad of reviews bashing the establishment for lack of professionalism and for its unwelcoming environment. This was all true to a degree.
The office and the lighting looked kind of janky (think the way the room in Saw was lit: slightly yellowish-​green tint with some flickering lights) and Dr. Larson (the only doctor there, I believe) seemed very… call it «rough around the edges». He would ask me questions and if I didn’t give a very direct answer, he would interrupt me and rephrase the question in a demanding manner to garner a more succinct answer (as you can see from this review, I’m unnecessarily verbose sometimes, so that may be partially my fault). While this works as a power play in business settings, when it comes to visiting my PCP, I don’t want to feel like I’m speaking with Jack Welch or that ruthless AOL CEO, who brutally and publicly fired one of his executives on an all-​hands conference call — I want to talk to someone who will take the time to listen to every hypochondriasis-​induced complain or concern I may have, take it all in, and calmly tell me either «you don’t have anything to worry about regarding X» or «we need to take a look at X asap, it sounds like Y, and you could be in danger of Z.» I’ve probably watched too much House, but these small seemingly-​innocuous details always seem to be what determines whether the fictional patient lives or dies a horrible and painful death. But, I realized this, got over it, and answered his questions concisely like he wanted; he wrote my prescription and I was on my way.
The real trouble started when I went to CVS and they wouldn’t fill my prescription because there was no quantity specified. There was a box that gave a quantity range, which he correctly checked, but they said an exact quantity had to be written in if they were to fill it. I left and called Dr. Larson and told him the problem. He responded in a very flustered manner: «What do you mean there’s no quantity written? I WROTE THE QUANTITY». «No, I see a box that says 25 – 40, but no quantity,» I timidly responded. Apparently, without looking, he retorted «I wrote quantity 30. 30, if you can recall, is between 25 and 40.» Annoyed that he was patronizing me for a mistake that he made, I responded «I know what numbers come between 25 and 40 — thank you for the grade school lesson, but I am looking at the prescription you wrote here, and it says ‘Quantity:’ with nothing after it.» He told me to hold and came back a few seconds later and apologized and admitted that he indeed had not specified a quantity. He told me to come back in the next day and he would have a new prescription ready for me.
In the end, I got the prescription I needed, but I’m 99.5% certain I will not be seeing Dr. Larson again (especially not after publishing this review). I can handle a doctor who demands brief answers as their time is important and being in a service field for so many years can probably wear on your patience — I get that. However, the condescending way with which he used to speak to me over the phone, especially given that it was his fuck up, was inexcusable and just plain disrespectful. To keep my blood pressure low, I’ll plan ahead for my doctor’s appointments in the future.