Eugene Burger Management Corp

Three stars is defined as A-​OK. There are some really bad reviews here so I was on guard when it came time to leave; however, I didn’t have any trouble at all. They do have a strict move-​out list of cleaning chores, including a professional carpet shampoo, but I followed all the rules and there was no hassle in getting the deposit in full returned to me. The rental agent was not pleasant to work with; I’m sure he never cracked a smile once. Still, he did his job and I did mine and it all turned out fine. The people in the office are pleasant and the woman who handled the move-​out details was delightful.
There was no manager on site at move-​in and there were a couple during the year’s lease but there were no issues to deal with, so I cannot speak to their ability to handle crises. Neighbors were lovely, the grounds were always tidy, and it was a trouble-​free year.

I have had problem with my neighbors not picking up after their dog and allowing it to bark outside when they are gone.
I contacted Eugene Burger via e-​mail. No response. That was 2 days ago. I’m just saying… for a company that’s getting paid to «manage»!!! They should «manage» a little better. They do next to nothing when a complex has noisy dogs or leash rules.

I hope this review saves others from making a terrible choice in property management companies. We’ve had 4 property managers assigned to us in less than 2 years. Each one worse than the other. When our last assigned manager went AWOL and wasn’t responding I called and was told she was ‘no longer with the Company’. I was advised that our HOA board would receive something in the mail within a day or so advising us who our new manger would be. We never received a thing. I called their office at least twice a week for he next 5 weeks. Each time I was assured that someone would call me back. I never received one call nor did we ever receive any further progress on a new manager. About 3 weeks after nobody returning my calls I realized we had to hire a new property management firm. We are now with a new company that we love!!! So happy we took the time to make the change.

These people are the worst. I’ve lived at my property for 4 years and all of our neighbors have had nothing but complaints about these people. They charged me a silly $ 10 overnight parking fee because someone was parked in my parking spot and I didn’t want to be a jerk and tow their car. I disputed the charge to Vera in accounting but she wouldn’t help me. Then I got forwarded to the manager, Jennifer, and her response was, «You should’ve had them towed.» So ridiculous.

I have lived at a property managed by EBMC for over 3 years. We have never had an association manager from this company who diligently does his/​her job including our current manager. I brought an issue up with the manager about 6 months ago with an assurance that it would be taken care. 6 months later, I have sent numerous emails with no responses. Every time I call the office I am told he is in a meeting but he never calls me back. All of my neighbors have similar experiences. I am recommending that our HOA use a different company.