First Republic Bank

Definitely a more intimate banking relationship. Not the traditional walk to teller and have their bad day bring you down type of environment. No windows. All friendly personnel and great service. Kim at West Portal and Brian from Montgomery are very helpful!!! Thank you both! Btw: my son loves the cookies guys!

I first became a First Republic customer when my friend Lisa (then an employee) helped me obtain a home loan during a difficult «Family Law» time. I’ve been blown away with their service ever since, especially since I get to deal with real people, rather than a customer service line.
I just happened to be in the West Portal neighborhood the other day, and needed some cash and a little «inside» assistance. Both the ATM and a visit settled my minor issues promptly. It’s a privilege to be served like this.

Is it weird to say «I love my bank!» ?
Well, I do.
When you need to go in to conduct business you sit down at a desk — no standing in line to be waited on by a bored dummy.
Their service is wonderful. Of course I like some of them more than others but basically I like everyone there.
Are you a customer and caught in the rain? Pop into any branch for a free umbrella!

I like how this location is very close to my house. There is a private parking lot so I do not have to pay for meters. This place has two ATM’s, one in the front, and one in the inside of the bank, towards the back.
I went to make a withdrawal to get big bills since the ATM dispenses 20’s. Upon my arrival, the manager helped me with my transaction. She was too funny, or I am just a gullible idiot :(. I asked her if I could make a withdrawal and she said there are no withdrawals on Tuesdays. Well, it is Thursday and I still fell for it :(. I don’t go inside to the bank often so how would i know!!! This is my second time inside a bank. Haha. Then she said she can’t give me large bills. I did not fall for that one though!
Touché First Republic, touché.
Anyways, she was very nice and offered me some cookies that were on the table. Yum. Soft, fresh cookies served with cold hard cash.

The service is great! I love this branch.

Mommybrain strikes again!
I have misplaced my wallet. Including… 2 ATM cards… 2 credit cards… various IDs… gift cards to starbucks and target… only $ 3 in cash, LOL… health insurance cards… AAA membership card and driver’s license.
What’s a mommy to do?
Driver’s license: get paper copy after 2 hours at the DMV, original to be mailed in 2 weeks.
Chase ATM: replacement to be mailed in 7 to 10 days. NO option to get it faster
Target Visa: replacement to be mailed in a week. $ 15 fee for overnight shipping.
BofA Visa: Fedex free, replacement arrived in 2 days.
FIRST REPUBLIC ATM CARD:
Replacement issued ON THE SPOT!!!
Effing AMAZING.
Replacement in the mail in 5 days, replacement/​temporary card can be used as an ATM card (I tried) to shop and get $ out of ATMS.
Did you know they rebate ALL of those stupid ATM fees that are charged by other bank ATMs? if I go to ANY other ATM and they charge me $ 3 or whatever to use the ATM.
I get that $ back every single month.
It was actually quite sad… talking to the guy at Chase… I mentioned I was on my way to First Rep afterwards to get a replacement card. and he probably wanted to give me a sales pitch about banking with Chase… but he realised he had NOTHING to offer, and was probably considering banking with First Republic himself.

Finally! A FRB at West Portal. It’s one of the most beautiful branches in San Francisco and as always, their employees are very accessible and helpful. I never liked the big conglomerates like Wells Fargo or Bank of America and loved the atmospher of First Republic Bank. I like that I can withdraw money at any ATM and FRB will refund any fees associated with it.