Gael Modern Health

Only minus 1 star because it’s hard to get a hold of them by phone.
I came here for laser treatments and Victoria is so nice and easy to talk to. She treated me very well and talked to me about how to maintain results. The treatments didn’t hurt at all and she knew where to target my trouble areas.

Nope, not the real deal.

Awesome. Victoria is really cool like everyone says. I changed my appointment several times which they accommodated and showed up late and they were still cool.

I have been a client since before their remodel — Gael used to just be lumped in with Fillmore Heath Center, which has 4 – 5 stars on Unilocal.Ever since the separation, I guess they got a new receptionist who can’t seem to pick up the phone. We basically played phone tag for 3 days, where she called back at random times and left very unhelpful messages (that she was «calling back» and asked me to call her back) LOL. On day 3, I called the number 5 times throughout the day to no avail, and finally left voicemail telling her what day I want to come in and specified that she should leave a message with what times are available. Miraculously, this *actually* worked and was how I got an appointment. A pain, but not impossible!
I only docked 1 star for it, because I absolutely LOVE Victoria. She’s truly caring, friendly, knowledgeable, and just wonderful all around. One time, I wanted to fix an area on my body that was very difficult to wrap — she literally sat there the entire session to hold the bandages tight for me so the paddles wouldn’t fall off! I’ve also done a session with Alex, who’s also very nice and professional. My personal preference is Victoria just because we turned out to have a lot to chat about =)
Oh, and yes, this LipoLaser thing DOES work. I had to do an «emergency session» to fit into my party dress one time. Before the session, I couldn’t zip the back all the way up, and afterward, I could. That’s what matters to me!

I just used my Living Social coupon with Victoria yesterday and it was awesome. A little hard to find but once you’re there… well, you’re there! Just walk through the courtyard towards the sign that says «Health Center». Victoria was extremely knowledgeable and gave me some healthy eating tips while my treatment was underway. I can see a difference already and I will definitely be back!
Oh and yes– email all the way.

yep, no one ever picks up the phone and I still don’t have an appointment yet…

I understand people’s frustration with this establishment. It is kind of a fad medical procedure, something that will most likely go out of style like so many other quick fixes. That said, I had a positive experience. I actually drove to the storefront on Fillmore. It’s really confusing to find, it’s inside a corner courtyard… you need to walk in and stay to your left. It’s got a sign on the door that says «open» but is often locked. You need to knock and someone will come and answer the door. It’s actually connected to a legit sports medicine rehab center. So, back to my experience. The first time I went I just made an appointment with a woman named Riza. I came back two weeks later, and it looked like they had forgotten that I was on the books even though she had sent me a calendar confirmation. I went inside the room, which was small, dimly lit, but cozy. I specifically wanted to get rid of my back fat rolls that have appeared in the past years although I’m fairly in shape. We decided to go with the tummy/​waist area though because she seemed confused about where I wanted treatment. I heard another patient with another practitioner in the other room. I laid down, and Riza put an ace bandage over my stomach. I didn’t want to think that it touched other people, but I know it did. Then she put paddles on my stomach and waist. She covered me with a fluffy blanket, and I read a magazine for 20 minutes. She came in and switched to other side. She then measured me. Before she switched me she asked me to feel the differences between the lasered side and the non lasered side. I honestly felt no difference. But in the end, it did indeed look like I had lost over an inch… and I was watching her like a hawk about how she held the tape measure. She told me to drink a lot of water and exercise for at least 30 minutes to get rid of toxins. I was offered another deal at same price. I said I’d think about it. I was told emailing was much easier for them than leaving a message, since it’s just a cell phone. I told them it would behoove them to get a proper phone system, as most people are really bashing them on Unilocal,but she seemed to imply that her hands were tied. I think the owners aren’t customer savvy. In any case, my jeans feel looser, and that feels great. So if you have bought the deal, just be patient and calm, the place is here and you will get treated.

DO NOT BOTHER!!! These people are the worst business in town! I have tried making an appointment on 4 seperate occasions. I shouldn’t have to go out of my way to support your business!!! They never answer the phone you are LUCKY if you get a call back in 2 – 3 days! They do not call back when they say they will. It’s just ridiculous! Please do not buy their groupons or livingsocial deals. They are a rip off. They try to get you to come and the 3 ilipo laser treatments all in one sitting. If you read about these lasers you very quickly will understand you WILL NOT SEE RESULTS WITH 1 TREATMENT. Not to mention 1 session is supposed to be between 20 – 45 mins. They try to «help you» by combining all 3 of your sessions-​treatments into one 45 minute session. Scam. I will not be surprised when they shut their doors for good.

If I could leave this JOKE of a «business» 0 stars I would!
Like many of the other reviewers before me I too bought a living social deal from this fraud of a «medical office» After calling for 2 weeks to try and schedule my appointment no one answers the phone if it rings at all, and you can NOT leave a message because the mailbox is always full — not surprising given the fact that no one is ever there! Finally I decided to email them as a last attempt, 2 days later I got a call back, and attempted to schedule my appointment then. I was informed that they were all «booked» for the next several weeks which I find hard to believe considering no one is ever there to even answer a phone! But I agreed on an appointment anyways which was a hassle in and of itself because apparently they don’t feel the need to adhere to normal business hours, days, and times, and are closed Thursdays, and don’t take appointments before 9am or after 4:30pm! Oh and ALL of the weekend times were apparently booked out for the next 5 months! So it’s impossible to go to if you actually have a real job, or do anything but sit at home and wait to get in. So, since i clearly was left with no choice but to schedule one during the middle of the day I did just that. A week before my appointment I found out that I needed to go to an important business meeting, and would need to reschedule my appointment. So once again I spent 2 days trying to reach them by phone, was not able to. Then I finally emailed — 3 DAYS LATER I receive a very short and rude response from another person there letting me know that they are now completely booked out for the next month! Frankly I am completely outraged, and will be reporting them to the better business bureau and department of medical offices to be examined by San Francisco.
I am not sure what kind of operation they think they are running over there, but frankly I am appalled in the lack of any kind of customer service or any sort of normal business operating procedures.
I hope none of you fall into this trap like I did! Now I am hopelessly trying to get my refund back from living social as it is past the 7 days from my initial purchase of the deal.

HellO!!! can someone please pick up the phone or respond to my email??? How do I make an appointment???

I went back in december and loved it i bought another living social deal and i have been trying to call for three months now! no one picks up the phone i have left several messages and no one calls back. There service sucks!

Ridiculous service. They never pick up the phone.
I went once and bought a 2^nd service while I was there. I have been calling for the longest time and the mailbox is full and nobody picks up the phone. I think they were a big hoax and now they are absconding.

Pretty sure this place is out of business. Bought a groupon for them, but they do not answer the phone and the message says their mailbox is full.

When I first bought my living social deal that said it was for 3 sessions for the laser lipo surgery I was really psyched because I really wanted to finally get rid of some of that noticeable cellulite on my thighs. I was told by Gael Modern Health that I would definitely see immediate results by doing all my 3 sessions at one time for my thighs which was for a total of 45 minutes (time split for each thigh). The lady took my measurements before and after the treatment. I noticed that the room I was put in was too dim which made my cellulite a lot less noticeable and I did not see the immediate results she supposedly noticed. What I did notice was that when it came to taking my measurements after the treatment, the lady was tightening more the tape measurer so that it could look like I lost ¼ of an inch on each thigh. I was keeping a close eye on her which I think made her nervous because she had to measure one thigh 3 times and keep looking at her clipboard. According to her I would continue to see results and lose more inches in the following few days. I followed post after care and a week later I measured myself and did not see a difference in inches or appearance. I don’t know if this procedure actually produces results even after 3 sessions, but I’m guessing that if you want to see results you’re gonna have to be really committed to continuously getting treatment and spending a good chunk of money. As for me, I would not try this again with them.

The very first groupon I bought was for «Laser Lipo Suction» offered by GAEL Modern Health. I was skeptical at first because the price was so reasonable, but after doing some research on their website and on Unilocal,I decided to take the chance. Boy am I sure glad I did! What a wonderful experience! Not only did I get great results from the Laser Lipo, the price was beyond affordable! Unbelievable! The health center is very clean and serene, and the staff is wonderful. Especially Alex!!! I went twice, and each time he made my experience very pleasant. He is very friendly, easy to talk to, and we chatted to make time go by faster. Oh, and the procedure really does work! LOL A must try! 5 stars all the way!

I bought a Groupon for this place and it was an absolutely fantastic experience. Victoria was incredible; she is kind, friendly, and extraordinarily knowledgable. I will definitely return here!

I bought a LivingSocial deal for this place and came in yesterday.
It is hard to find but once you do it is quite large and nice in an understated way.
I can’t say enough great things about Victoria, though. She is absolutely fantastic and a real sweetheart. She knows he stuff and provides great advice, etc.
I would return here.