Glow Hand and Foot Spa

If you are looking for terrible service, this is the place. I used to come here regularly, but never again. The last time I got my nails done, a new lady that I have never seen did my nails and did a terrible job. The gel chipped off one nail 2 days later and I didn’t have time to come in, so I just let it go. Then 4 days after the manicure another nail completely chipped which prompted me to make time to get it fixed. I show up and ask to just get the two nails replaced. Immediately, every single staff member gives me attitude about how I’m going to have to pay and how it must have not been done at their establishment and I should just go to the place I went to because they would do it for free. I told them I didn’t have a problem paying… because I just wanted to get it fixed, but after 5 minutes of rudeness and belittling, I walked out. I strongly recommend people to seek nail services at another place because the type of customer service this place promotes is absolutely unacceptable.

Disappointing. We made appts. for 2 adults and 2 children. My granddaughters are/​were very well behaved and they were treated more like nuisances than being welcomed as customers. IF the owner prefers to not serve children she should say so. The girls had little/​no massage (nor did my daughter and I) and the 5 year old’s requested color was not honored, being told she had to change it. We didn’t need chit chat, but the aire and service was less than enjoyable. We won’t be returning.

I randomly decided to get a pedicure and looked up the closest salon to me and this place is what I found. Tina did my pedicure and Nancy did my manicure. They both didn’t bother talking to me and had a conversation with each other. I wouldn’t have mind this if it weren’t for the fact that the only time they did talk to me is when they wanted to up sell me on services.
The manicure was good but she LITERALLY massaged each of my hands for ten seconds. Okaaaay…
The pedicure started off great until she used the pumice stone. She barely scrubbed anything. She only did the heels and for about 3 seconds on each one. :(
When I went up to pay when the lady told me the total I asked her if that was with the student discount that Tina told me about. She said no and asked for my i.d. And then she does «oh it’s only for USF students.» Ugh! You may want to share that VERY specific detail when you tell someone about a discount.
I may return just because of how close it is to me. If I do hopefully I can give more stars.

So they only have a nail technician there once or twice a week that is able to do acrylics/​or silk nail… I’ve been there 5 times this week (trying to get nails done for Valentine’s Day) and everyday they tell me that no one there knows how to do it and to just come back tomorrow.

Excellent service! Very satisfy, friendly environment, they are doing mani-​pedi very professionally. Nancy is my favorite, she is always doing good job, very creative and attentive! I’m strongly recommend for everybody.

Never leave bad reviews unless they are completely warranted. This is the first 1 star I’ve ever left. Terrible customer service, rude manicurists, and completely unsanitary. I have been to this spa four times. If you come in towards the end of the day they have a terrible attitude. The quality is not great either. My gels lasted less than a week and a half. I got acrylics and they didn’t last as long as other salons. Either they don’t understand you, pretend to not understand you (I asked Tracy a question 4 times and she completely ignored me) or they just simply do not care about your feedback or pleasing the client. The two ladies who were there the most recent time I visited were Rose Vy (the manager) and Tracy. I asked Rose to be more gentle taking my acrylics off instead of just prying them off, and suggested maybe we could soak them in acetone first. Rose replied that I should «never get acrylics again» because I was too «chicken.» They continued to chatter to themselves and rolling their eyes at me. I was simply trying to avoid her drilling through or yanking off my natural nail! Both ladies were extremely rude and unprofessional. Terrible customer service, not to mention they do not wash their hands in between handling my credit card/​cash, going from one girls’ manicure to mine, and then to another guys pedicure. Disgusting. Do not waste your time here. I will never be returning.

Terrible. I asked for a mani/​pedi and was seated right away. While I was about finished drying my nails, the woman that I assume is the owner ran her fingers over my nails and ruined one of them, and had another girl simply fill it in to cover it up instead of redoing the nail. The strokes (and thus the paint job) are super uneven, and one nail chipped less than an hour after leaving the salon. Though I appreciate that they have a student discount, it was a huge waste of money, and I’d rather spend an extra $ 5, even $ 10 to get a better job done in the future, aka Q Spa on Divisadero. Will not be back.

They keep changing the prices on me. Unfortunate, they do a decent job but the fact that they charge you to get the gel off when you got it done from them is a turn off. I do not know a nail salon that does this on top of changing prices on you…
Sorry Rosie and Tracy.

This place is so hot and cold it’s unreal. Half the time I come here and it’s great and the other half its shotty work and a long wait. Today was the latter and I think I’m finally done. It’s always uncomfortable trying to get your nails done while your technician is speeding through it so she can go wax other clients. Today for some reason I don’t know if the credit card machine wasn’t working but she had a sticky note next to me with some woman’s name and credit card number on it. Basically if their machine isn’t working go get cash at their atm or next door or else they may leave your credit card number in front of customers?
Ask them how long it’s going to be before they are ready for you because they often don’t just say sure we will be ready in 10 or whatever I’ve seen people wait for a half hour.
Used to love their student discount which was 20 gel manicure Monday-​Thursday. Now this discount is a dollar. I thought I misheard her but nope a dollar is now their discount.

Came here on a Saturday afternoon with my two friends. Holly had started already on Emmy when I came in with Jessie and she had us choose our colors while we waited and was very nice. She started on me as Emmy was finishing up and did Jessie and my nails at the same time and did a good job with gel manicures for all of us. She cut my nails shorter than I wanted but I guess my nails were pretty jank and needed it. She did her work with a smile and was super focused! Saturdays can get pretty busy, but there is a student discount (I think only a dollar or two) Mon-​Thurs. Will definitely go back

I go to this place since it’s close to my house but I’ve learned to always bring cash because one woman, I feel like she might be the owner, tipped herself 25% once. Now, I don’t mind tipping 25% for exceptional service, even though my dad said that I wouldn’t have any money because I tipped 15%, but I take exception when people tips themselves.

Everyone there seems like they hate their jobs. Can you smile? Can you say ‘thank you’ or ‘bye’ when a customer is walking out of the salon? Linda did my nails, and she was not friendly at all. She also did a terrible job – my nails have air bubbles and streaks on most nails. The older woman who ran my credit card and told me the price was also rude.
It’s pretty cheap compared to other spots in the city, but I’d much rather spend a few more dollars and have my nails look good than get them done and need to remove the nail polish that same day.

So I decided to come in for a full set of acrylics because it is close to where I live. Coming in, the salon was clean and everyone seemed friendly.
Then, Rose came and started gluing on the tips. It was sloppy and messy. I could already tell that it would be a bad set. She was also extremely rude and rough with my hands. After gluing on the tips, I was moved to another girl who actually filed and applied the acrylic powder. It was also sloppy and messy. After she was done the results were okay but if you looked up close the edges were messy and the acrylic powder was stuck to my skin in some parts. I had to trim that off on my own when I returned home. Also, I told her that I wanted a more rounded shape and she just went around the entire nail again making it the same shape just shorter.
After about four days two nails broke so I went back. I was told to come in at 10:30am, and when I arrived the lady that would be fixing my acrylics was not there yet. I waited about 15 minutes before she showed up. She fixed the two nails (again rushed and sloppy). She asked me if I had gotten a full set or a fill the week before and I told her that I got a full set. She seemed confused and upset about the quality of the nails that had been done before. She then repainted the two new nails and also went over the old nail polish on the other 8. My nails looked up evenly painted and dirty.
I have heard that their mani and pedis are good but DO NOT go here for acrylics.

Got a mani/​pedi here that came out to about $ 30 or so. Thought it was a nice, clean nail salon but was a bit dissatisfied by the service from the older woman (Rose). She wasn’t very tender with my feet at all and you could totally tell through her nonverbal that she hated working there.
Jasmine was a lot nicer, but there are air bubbles on my nails :(

I came in to get my lip wax– which costs $ 6. The woman did it in about 2 seconds and not even spending time on it. It seemed to be okay so I gave her a $ 2 tip and left. I get home and there is tons of hair still left around my lip and it was an awful job. Don’t go here they don’t care about their work.

Their $ 18 pedis are already awesome but Holly does a magnificent job on the facials. She uses Yonka, Dermalogica and doesnt push product on you at all. She actually even suggests natural things you can buy on your own. Best value for the price Ive found in the city.

Not enough great things to say about this place. Living across the street has its perks!
Ladies are super nice and they do a wonderful job!

I frequently go to Glow for manicures, pedicures and eyebrow waxes. The prices are reasonable, the location is decent, and the building has ample parking on site (in the attached structure). I wouldn’t say that I’m over the moon about or WOW’d by Glow, but the ladies are nice and they get the job done. It’s not a high-​end luxury salon, but it’s a great option for those of us who don’t want to spend a fortune on salon services and still want a quality mani/​pedi.
Glow offers a student discount Monday-​Thursday on most services, including manis, pedis and waxing. I have posted several pictures of regular and gel manicures and a pedicure. I have been happy with every service I’ve received here. This is a clean and sanitary salon! The employees are constantly cleaning.
I recommend that you call in advance for an appointment to reduce wait time (although I will say, their wait time is MUCH more reasonable than their main competitor, Natural Salon on Fulton and the employees are more accommodating). It’s not necessary to call days in advance. I live a few blocks away and usually call anywhere from a few hours to twenty minutes in advance, and 90%+ of the time, they are able to get me in whenever I want to come. A couple of times they were swamped and asked me to come 20 minutes later than my requested time, but that is a rare occurrence.

So I am almost a regular here and I get my pedicure more than I should. I usually don’t have anything negative to say as I felt like it was good for the price. However when I came by recently, they told me to wait 20 minutes but I ended up waiting for an hour and I still didn’t get a mani. The lady who came AFTER me got a manicure FIRST (she slyly plopped on a manicure chair and got her turn first) and she only had to wait like less than 10 minutes. Then another lady who came after me got her mani as well (right away) I guess they completely forgot about me.
If this isn’t horrible service, I don’t know what is. Never coming here again.

Lesson learned: don’t stray from your go-​to nail ladies.
My roomie had been going to Glow for some time and always had pretty, long-​lasting gel manicures. I spontaneously walked in a full hour before they closed, excited about the extensive array of gel colors they offered.
It started off fine but as time ticked on, you could tell she was starting to rush through the whole thing. She wore a mask to protect her from … the fumes? But she was constantly coughing the entire time which had me worried that a.) she was sick and b.) was going to let her hand slip during the manicure.
When I pointed out a few spots here and there that needed more work, she and her colleague blamed it on everything from the sun to the stars. Anything to get me out of there sooner:
«It’s because your nails are too short» (No, they’re not and I’ve had gels done when they were even shorter)
«It’s because the machine is too hot» (Really?)
«It’s because of the color you chose» (SERIOUSLY?)
The end results turned out okay but they pushed payment on me and neglected to provide a hand massage and lotion application which my roomie has received every single time. Needless to say, they were unfriendly and abrasive which isn’t the environment I look for when I’m ready to relax and unwind.