Jamba Juice

I really like the yogurt and acai bowls here but the attitudes of the morning crew are unacceptable. No one smiles and no one seems to be happy to be there. Newsflash: If you don’t like your job quit and go work somewhere else! Or at least put on a good false front to make it look like you are happy! It’s part of good customer service!
The quality of the product is not an issue, although I do wonder if gloves are mandatory when touching food to make the product? I ask because the last time I went one lady in the back wasn’t using gloves to make smoothies or my bowl while cutting bananas and such.
Also, the container that usually houses the spoons was empty. So we asked for a couple of spoons. So the older lady that made our bowls told us they were out. And as she was turning her back to us she spurted out: «I hate it when people ask for spoons when we are out!» Uh, huullloooo!!! If you are out and you don’t want folks to ask, one, tell me when you hand me my bowl, and two, put a sign up saying you are out of spoons! Is that so hard??? I had actually said that but she didn’t respond! Pfftt!!!
Needless to say, that was all I needed to decide that I’ll never frequent this place again. I’ve bit my tongue at the bad customer service on previous occasions but enough is enough. Bye Felicia!

People come to Jamba for a reason — FRESH FRUIT JUICE and when you order for a fresh juice and request for no ice you go on and mix half fresh juice with half from the refrigerator intentionally — what the heck are we coming here for? I would rather go buy something from Walgreens or Safeway. this review is for the back girl who made my juice. I will henceforth continue going to the one on New Montgomery street, you just lost a customer for life !!!

The map in Unilocal is inaccurate so be aware of that before you start looking for this place because my friends and I got lost looking for this Jamba Juice
What I also didn’t like was that it was cash only. Were in the 21^st century in the middle of San Francisco, having a credit card machine would be beneficial for business.

Usually ordering from here seems like an inconvenience to the workers. I don’t think they realize that they’ve made a conscious decision to work for this company. This includes taking, and making orders — with a smile.
I probably won’t go to this location; I would hate to inconvenience the workers into doing their jobs professionally and efficiently.

New manager and great staff! p. s. they fresh squeeze juice at least twice a day so don’t believe the haters.

Ordered 24oz carrot and orange juice and asked if they are freshly squeezed (they used to make-​to-​order but I noticed most of he juices had been pre made), they lady said yes. Order mixed pre made (as suspected), told the guy that I’d go to grocery store if I want a pre made one. So he made it fresh but while he’s walking around touching stuff, he’s using the same glove to grab the carrots and oranges. He really needs training on food safety and handling.
Definition rely not coming back to this location

I literally have an acai bowl addiction CANT STOP WONT STOP
They are only $ 6.69 here!!! (Other places are around $ 9-​$ 10)
They aren’t as good as Bowl’d Acai, but really for the price they’re not bad at all, especially at the rate I eat these little bowls of happiness. Someone complained about the acai being watery in another comment, but mine are never that watery, I’ve eaten like 10 here in the last 3 weeks LOL I have an acai addiction.
Only 3 stars because I saw a girl peel bananas without gloves and put it someones smoothie… I know the peel isn’t the part the customer is eating but still I’m pretty sure yall are supposed to be wearing gloves when you’re handling someones food… nasty.
Protip: There is no seating in here I believe, but I love walking a block down Market and you’ll see these stair things with seat cushions and flower pots, I always take my bowl there and enjoy it.

This is not a new location. One would think that by now, they’d know when their rushes occur & would properly prepare for such; that’s what I get for assuming. It’s 9:45 a. m…help me understand why this location, in the heart of the FIDi, has TWO people working?! Why does it take 15+ minutes to get my bowls (after I’ve already ordered & paid online)?
Next question — I paid you $ 6.69 for a 16 oz. bowl… WHY is it ½ full? Totally & completely UNACCEPTABLE. Why can’t you all seem to get orders right? Mind you, this is the ONE location that will charge me for extra brown sugar crumble when I order oatmeal, THEN have the NERVE to not include it. Not to mention that twice they’ve forgotten my bananas… no bueno.
You get my business due to your proximity to my place of employment; if it were up to me, I’d walk to the New Montgomery location. Someone needs to pull management’s coattail to take a good look at this location, because it’s not a good look on SF Jamba, PERIOD.

Time: 11:22am/59°F partly sunny
Purpose: Today was the last day of sale for $ 2 small smoothies. Almost forgot about it, follow by a bit under the weather. I just wanted to see what new product line that might suits me.
Set-​up: Stand alone open air fridge, snack shelf, nutritional guidelines, baked goods, blenders, freezers, coolers, ice machine, three-​way trash compactor, menu board, register, splash guards.
Staff: A good mix of guys and girls about 4 – 5 of them. Each of them has a task to do, seems chain task where each person’s job is related to the next person’s until the item is fully handed to me.
Cleanliness: Grade A, as with each and every single one of the shops, impeccable to company standards.
Eats/​Drinks: Greens n ginger smoothie $ 2 with scan QR code sent in email. Pretty well made definitely ginger flavor tasted. As for as for the greens not sure what type they use. Even if it didn’t taste good, I wouldn’t have complain. For that introductory price of $ 2, not worth complaining. Luckily it turns out pretty good. There were two things I didn’t like though. The straw couldn’t suck up the little round frozen fruits sometimes blocking the straw. Lastly, the straw was pluck in my drinks with straw sleeve drench. Without knowing or seeing it, you won’t know till it goes through the straw. Come on man, slow down and watch what you’re doing, its going in someones mouth.
Products/​Services: Smoothies, juices, elixirs, baked goods, snacks, coconut juice, cold pressed juices, gift cards, wraps, bottled sparkling juice/​water, kids size, creamy smoothie, specialty/​classic/​fruits n veggies/​all fruits, energy bowls, oatmeals, boost, wraps, flat breads, bistro sandwich. Online ordering available.
Punch Lines: Zippy, young crew, upbeat, friendly, casual, no seating, fi-​di, accessible by transportation, street parking (hard), in/​out under 5 min, nothing special (all jamba the same).
Tradeoffs: Coupons and half price specials usually draws a bigger crowd on those days.
Final Thoughts: Well that ginger spiciness has really clear up my sinuses. Now if it wasn’t for that special deal, I wouldn’t have came. Next visit, I’m buying those cold pressed juices. Have about 6 variety to choose from. Groupon has deals like buy 7 for the price of 4 bottles. That’s something to consider when you’re a cold press drinker.

Not a bad little spot. Very close to my work (about a 2 minute walk). It’s what you would expect from Jamba Juice. Not sure about all the other reviews talking about how slow it is, but I came around 1:45pm and only waited five minutes total for my order and then getting my drink. I’m assuming most people complaining go during the rush hours which is fine. The smoothie I got was consistent and good. Customer service is the iffy part. The girl behind the counter was nice, but definitely doesn’t seem to want be there. I’ll be sure to come back I’m sure for how conveniently close it is!

This Jamba Juice is poorly staffed and poorly managed.
Do not get me wrong, I love to hit up a Jamba juice for a good smoothie and I have been pleased with their chain.
This particular Jamba is hit and miss. I get there early at my 8:00 am break. Sometimes there is one employee, sometimes three to four. Sometimes the wait is long. For the most part the service is reasonable.
I feel bad for the employees. They work hard to fill the orders and they are very friendly when you walk in the door. There were multiple times I watched a single employee handle a line 8 deep and fill all the orders on her own. Congrats to her and the others that work there and do the same.
The manager of this Jamba needs to step up!

This review is not about the food. This is a chain so it’s all the same. The difference though between them is: CUSTOMER SERVICE.
I frequent this Jamba Juice simply because it is close to my place of employment. I dread having to go but love getting my green juice in the morning so I torture myself with the slow and painful wait to get my drink. Which is always without fail missing something I asked for.
I calculated that I spend at least $ 150 month at this particular Jamba Juice — that’s a cable bill. I should really save the money, the time and my sanity.
To the owner, please put your best people on the morning shift — your busiest time of day! It should not take 14 minutes (I time it.) for me to get a standard drink that is advertised on your menu.

I think Jamba Juice in general is pretty average. Their smoothies are good, but they have so much sugar and calories in them! Not as healthy as you’d think. I tried one of their juices once and it wasn’t very good.
I came here during lunch on a weekday to get an acai bowl because I’ve been craving them and there was nowhere else near my office that I knew of that had them. I got the Tropical Acai Bowl, which has acai, mango and peaches in the smoothie and pineapple, sliced almonds and coconut on top. There’s normally also bananas on top, but I opted for extra pineapple instead. The smoothie part of the bowl was too liquidy rather than thick and lacked flavor. Overall, pretty disappointed. A 16oz bowl costs about $ 6.
Service is pretty slow here during lunch as well. even though it wasn’t that busy

THE WORST!
Every time I have been in this location it is soo soo soo sllloooowww! Always more people waiting for their drinks than waiting to get rung up. How? Why? This isn’t rocket science and you have charts to tell you what goes in which drink. I had to help people at times get their drinks cause they were waiting longer than me and people who came in after them were getting theirs and gone. How? And please someone tell me how they are going to charge almost $ 7.00 for a 16oz. juice drink that when they hand it to you, you can see thru the clear cup that it is half foam and half juice. HUH? How does that add up? Don’t go to this location… use your Fast Pass or BART card and go to Powell and get your drink and walk back to work. Don’t spend most of your time waiting in this place for your drink while at lunch or in a hurry. Getting Jamba Juice use to be a treat not a chore.

Mighty SLOW!
Person trying to yell his heart out every 10 minute increment to call the person’s name — yes, 10-​min. increment every fudgin’ juice drink — like it’s not (very much) anticipated.
Staff are friendly — but the talking and walking around bother me much. Especially if I am waiting for a drink for an unreasonable amount of time.
Never again would I waste over a quarter of my lunch time in this place.
I’m sticking to Blue Hawaii for my berry cravings.
Never again.

Friendly staff. Tried the Citrus Kick… it was good, but the ginger caused my throat to be scratchy for a few hours. Not good since I was going to an interview at that time. I think I’ll stick with my usual, orange/​carrot twist.

Came here during the BOGO and omg so many people.
FYI: they don’t make a lot of secret menu items and don’t come when it’s busy.
Since it was BOGO, during 1pm it was packed! When I finished ordering, the cashier swiped my card then said, «we’re understaffed at the moment so it’s a 20 minute wait, are you ok with that?» Well, lady… you swiped my card then tell me?! LIKE I HAVE A CHOICE!!! Maybe you should have told me first THEN swiped my card… sigh…
They were very disorganized. Tickets were piling up and drinks were not coming out. Many people left and so when they were calling out drinks, no one was coming to take it so they tossed it. Bad system if you ask me. One of the customers who left came back asking for their drink but they already tossed it. Both parties were furious. I can understand because if you leave it on the counter, who knows if you’re coming back and the drink will become watery. But for the customer, can’t wait that long…
Another incident, my coworker got a white gummy bear. They made it… in the wrong color HAHAHA. Hilarious. Surprisingly, it tasted like white gummy…

Now that I’m back in the financial district this is the only Jamba near my work. There isn’t always a long line, especially in the mornings but no matter what there’s a wait. Doesn’t seem like they are very organized here, I usually end up waiting at least 10 min for my drink to be made when there is no line. I usually come in the mornings and seems like the employees have rolled out of bed. Not the best impressions, but maybe that’s why it takes so long here.

Someday when I own my own Vitamix Blender and can remove all my diet Coke and bottle water out of my fridge to make room for veggies and fruits, I’ll say good bye to Jamba Juice. But for now, I’ll have Jamba make my smoothies :)
My favs and go-​to blends:
:) Apples and greens with chia seed boosts — the fruits masks the taste of all the greens and u kinda end up chewing the seeds, which makes it feel like a full meal
:) Peach Pleasure — well, it’s pleasurable all the way
I recently tried wheatgrass shots… yuck…you down that thing so quickly that theres no time to throw-​up. HOWEVER! It makes my face look brighter the next day. Skin and dark circles under my eyes seem more youthful. Is this the secret to staying forever young!!!
NOTES: Service is nice and fast.

I wanted something small and refreshing after a healthful salad, and after waiting in line for about 10 minutes, I opted for the light version of the Aloha Pineapple.
(Regular version: pineapple sherbert, strawberries, bananas, nonfat plain yogurt, ice.
Light version: strawberries, bananas, nonfat plain yogurt, ice, and a «lower-​calorie dairy base,» whatever that means.)
Holy mashugana, is it a cavity inducer. I’m fairly certain it spiked my blood levels with a single sip. I couldn’t manage to take more than three sips. I tried, I really did, but it’s just too sweet for my teeth.
Yuck.