Kara’s Cupcakes

I just wanted to share my experience at this location in yesterday. I dropped by during my lunch break to purchase one of the gf cupcakes. There was no one else in the shop except me. One of the employees or managers came out from the kitchen. She was on the phone taking an order, she sees me yet does not make eye contact. I wait. She turns her back on me continuing her conversation. She does this for a couple of minutes. She finally turns to look at me, yet doesn’t acknowledge me. Turns her back and continues with her phone order. If she wanted to come across as rude, she made that VERY clear. No «I’ll be with you shortly». At this point, I feel very unwanted and disrespected. And so I leave. I felt that this woman did not want my business since she had a huge order vs. my single cupcake purchase and could just not be bothered. The company I work for orders from Kara’s and I would encourage them to think twice in continuing to be a patron to this particular location.

Cupcakes and how they package the goodies are really cute! Makes a nice gift but the taste of the cupcakes varies. The lemony lemon is by far my favorite. Slightly tangy with bites of fluffy goodness. The organic strawberry is also very good. The red velvet is dry, not very good. The carrot while tasty crumbs after the first bite. At this price point I expect more so three stars in my book.

I placed an order on the phone today. I ordered 3 sweet s’mores, 3 chocolate velvet, 3 vanilla coconut, 3 red velvet (the sales person suggested this because they are very popular) I basically got 9 of the 12 cupcakes right. I understand that it is better to place an order ahead of time but I thought I was going over what cupcakes where available when I spoke to the lady on the phone. They require a credit card to hold the order, so I expect the order to be correct. If you were sold out or were out of what I order on the phone, you should inform the customer not simply replace the cupcakes with left over flavors. I’ve been a loyal customer of Kara’s for a long time. This is clearly an issue with the staff at this location, I usually pick up at the Scott street store. I will call the store for a refund and will post how they handled this issue.

Sometimes I need a pick me up at 3 o’clock so I come here and get a gluten free vanilla cupcake. It is heaven. They have a lot of flavors, usually about a dozen. Yum!

I’m pretty good about keeping sugar out of of my diet. But sometimes, I deserve a cupcake or two, for being so good about it, you know? Kara’s offers gluten-​free cupcakes which is awesome. My favorite thus far is the «Flourless Chocolate Cake» and the Vanilla Coconut. YUM.
The shop in itself is cute and clean. The friendly girl with the tattoos is always there to greet me every time and helps me figure out which flavor to try next.
I look forward to trying their other gluten-​free goodies on my next sweet tooth run.

Never again!
My wife and I had our baby shower two weeks ago and I couldn’t believe how rude I was treated by the staff. First off when I call and check on our order do not be snotty to me on the phone. I am paying you for something treat me with at least a decent courtesy.
Then when you mess up the order and only deliver half the order do not hang up on me when call bac! I couldn’t believe it. First off you messed up the order I did not!
I would never give this place money again.

Love Kara’s cupcakes. But when you get home and find the cupcakes tipped over, what a disappointment. We bought a bag and kept the box upright the entire time.
Check your cupcakes while they are being packed.

I’ve given this place several tries. Every time the cupcakes are very dry. Today I had the lemon with the filling, and it was still overlooked and dry.

My girlfriends and I rushed over to Kara’s Cupcakes after a day in the city and a late lunch. We knew from the beginning of our day that we HAD to get back by 5pm to get a cupcake before making our drive back home to Sacramento. We arrive a little before 5pm with the open sign still showing and *sigh*…WE MADE IT! Unfortunately, the girl working that day had decided to clean up early and refused to serve us even though it was not closing time yet. We said «but you close at 5pm and it’s not 5 yet. And your ‘open’ sign is still out.» She said, «well I put everything away» and just stared at us. We didn’t want to argue about it because it was clear she wasn’t very customer service friendly, so sadly we left San Francisco without our Kara’s Cupcake which is really too bad for the store, because we were planning to buy however many we could to take them back home to Sac with us and freeze so we could have a Kara’s Cupcake whenever the craving called.

OK yes please!!!
I love cupcakes and Kara’s makes the top of my list. I even love them more than Sprinkles, which are a little too dense in texture. These cupcakes are perfect!
They are also adorable so make great birthday treats. My favorite is the vanilla coconut!

The cupcakes are delicious but the service is sub-​par. I tried to order an ice cream with the two flavors (chocolate and vanilla) side
By side instead of swirled and this seemed to be beyond the grasp of the person working here. Customer service needs improvement, especially for the price.

Maria helped me turn around 144 custom decorated cupcakes within 24 hours. They look spectacular! I’m excited to give these as gifts and would recommend this store for any occasion as gifts or a treat.

I’ve tried the strawberry cream, red velvet, meyer lemon, vanilla, & banana. Of these, my favorites were the banana & strawberry cream. Both were amazing, & I would definitely get them again. The lemon was good too, but I wasn’t really a fan of the red velvet & vanilla.

I had the worst experience at Kara’s cupcakes. Personally, I have never been a big fan, but my friend requested Kara’s cupcakes for her gender reveal party.
The whole point of a gender reveal party is to have the baker put the color
of the baby’s gender in the middle of the cupcakes, in order for the parents and their guests to find out the gender of the baby.
I ordered 60 cupcakes that were supposed be filled with blue frosting in the middle.
I was absolutely humiliated when 50 guests were waiting for my friends to bite into their cupcakes to reveal the gender of their baby and there was NO blue frosting in the middle!
Apparently it was too confusing for the baker or the person taking the order to comprehend that all the cupcakes needed blue frosting in the middle NOT just half of the order!
I was upset, but mistakes happen.
I called Kara’s cupcakes numerous times and got thrown around between people and they kept on telling me that someone would contact me to address this issue. They never contacted me.
Please do not waste your money on Kara’s cupcakes, their cupcakes are average at best and their customer service is horrible or I should say non-​existent.

Kara’s did a great batch of cupcakes for my company’s 10^th Birthday Party.
They gave us a wonderful spread of assorted flavors, including those for our gluten free folks!
On top of all of that, we had our company’s logo custom screened on an edible disc for each cupcake and a «Happy Birthday» arrangement that we set out, as well. For setup, we negotiated a tier rental and delivery/​pickup all the way out at Crissy Field, and they were courteous enough to make sure the information was transferred to the Marina store.
On the day of, the delivery was prompt and so was the pick up! I can definitely say it was a worry-​free experience.
Quality of the Cupcakes: Delicioso!
I took one star due to:
1. A communication mixup — we had discussed 2 tiers, but only 1 was delivered and it wasn’t fully cleaned from its previous use; Luckily, we only needed the 1 tier and the delivery lady was awesome enough to check in with me, letting me know they didn’t have the second. Also, we were only charged for 1 tier, so no harm done.
2. Some of the cupcakes were turned over and one was upside down in the box upon delivery. Luckily cupcakes are resilient and there was no damage to it. Not sure how they got that way, but perhaps better care can be taken to make sure they’re all up right.
ALL IN ALL:
We had a lovely time with a great display, and Maria, the lovely lady from Embarcadero 2 store even called today to check in! I’ll definitely have to pop in to snag a cupcake soon!

I’ve had Kara’s cupcakes for years now, ever since their truck used to come by work in the afternoons. It always looks amazing. The perfectly shaped cupcakes and frosting with evenly coated sprinkles on top makes it so incredibly enticing. Unfortunately, it always looks better than it actually is.
Don’t get me wrong, these are decent cupcakes. But for the high cost and appeal that they lure you in with, the taste just doesn’t deliver. They are average cupcakes with a smaller variety than many other local cupcake shops offer. Additionally, the few that say they have filling have just a tiny pocket of cream inside.
Overall, Kara’s is an average cupcake shop which can satisfy your sweet tooth craving. With multiple locations and a truck they are convenient. If you want to spend the time though, there are certainly better cupcake options in the area. «I’ve experienced better.»

These cupcakes are so terrible. So so bad. I thought maybe I just had a bad batch but no.
The red velvet tastes like a box mix that was cooked too long, super dry and lacks taste. Just not good, doesn’t even taste like red velvet. The frosting is okay but overall the cupcake was bad.
The salted caramel chocolate cupcake, with caramel in the middle. I didn’t even get to the caramel because the cake is so disgusting I can’t eat it. It’s so dry and lacking in taste. The frosting is overwhelming and super thick when you lick it it’s like toffee.
Ugh I just can’t.
I went to Oakland city center and feared for the worst going to cupcake cove… but that place is amazing!
Try cupcake cove or Cako. This place is a disaster. They need to close.

Hmm. I’ve heard fantastic things about Kara’s for a long time, so when we saw this one super close to our parking spot, we had to stop in.
Ordered three cupcakes: Carrot Cake, Vanilla Chocolate, and Red Velvet.
The Carrot Cake was dry as a bone, and combined with the tons of raisins, the cupcake just crumbled as soon as you peeled off the liner. That being said, the flavor was nice and carroty and not too sweet. If it wasn’t for the dry texture, it might be the best carrot cake cupcake I’ve had. 3 stars.
Vanilla Chocolate. This is a «vanilla» cupcake (mostly yellow cake) with a chocolate frosting. It was not good. The frosting was ridiculously sweet and overpowered the cake’s flavor. Again, the cake portion was incredibly dry. This one got thrown away after one bite by each of us. 1 star.
Red Velvet: This one was actually moister! But it didn’t have the deep, velvety chocolate flavor that I’ve come to love in this cake variety. And additionally, the cream cheese frosting is flavored with something odd… ALMOND? What is almond extract doing in my red velvet cupcake??? Sprinkles Cupcakes wins the Red Velvet battle. 2.5 stars.
If I try Kara’s again, it will be a filled cupcake. I was not too impressed with my first tastes of the popular chain.

I’ve always liked Kara’s Cupcakes more than Sprinkles and now that it’s near work, I hate it a little (only because I’ll come here way more often).
The store is a limited selection store, but they still have a good selection, a little over 10 or so cupcake flavors. I’m sure something will peak someone’s interest. Also, if you want to do an order, they can do all the flavors they offer and it’ll be delivered directly to the store the next day. I believe there are two delivery times, once in the morning and one after noon.
My favorites are the red velvet and smores (they have a graham cracker crust on bottom!), and the classic Kara’s carrot.
One of the ladies who work there is a little … let’s say absent minded. I had come with a co-​worker to place an order and she kept getting distracted. She even had smeared chocolate on herself! When we got the actual order, the box was pretty messy and you could see fingerprints. One of the flavors we ordered was incorrect as well, which we didn’t notice until after we returned to the office. I won’t dock points though since it’s probably a mishap in the delivery drop off.
I still love Kara’s.

I’m excited Kara’s opened a pop up holiday shop in EC 3 as it’s close to work. The staff was friendly and the facility was clean.
Cupcakes are $ 3.50 and the minis are $ 2.00. They currently have 8 – 10 flavors, plus a seasonal. A few of the flavors as of 11.13.14 are Chocolate Velvet, Red Velvet, Kara’s Karrot, Sweet S’mores, Meyer Lemon, and Glimmer (a special flavor — $ 3.75). Glimmer is a chocolate cupcake filled with homemade raspberry cream, sweet chocolate frosting topped with cherry pink sprinkles and a custom logo edible disc. I debated about trying this flavor, but decided to stick with good ‘ol red velvet.
Kara’s now offers cupcake ice cream, which is your cupcake of choice topped with soft serve. They also sell gluten free cupcakes, cookies, and caramel corn, which they have samples for you to try.