Lunettes Optometric

Walked in to get my frames adjusted (because they were hurting the tops of my ears). The optometrist said my frames were carbon fiber and not movable but she still managed to improve the fit by changing the screws. Super helpful! Would consider going back for other stuff!

I recently moved from East Bay to the Peninsula and was looking for a new optometrist. I called about 8 different optometrist to compare prices for getting a regular eye exam, a contact exam, and a year supply of contact lenses. First off, Lunettes Optometric’s representative was so nice and patient with me, breaking down the pricing for me over the phone. (Unfortunately I can’t say the same for some of the other ‘highly’ rated optometrist offices in the area.) Secondly, their prices are the most competitive among the 8 places I called. Thirdly, their office is clean and modern. The doctor that saw me is very detailed, professional yet approachable. Best part is — their office is literally a 5 minute walk from my office!

5 star experience. From the optometrist, the office/​equipment and the entire staff are excellent. The office is very professional, clean and comfortable. The equipment is all new and up-​to-​date. Both optometrists are excellent. I especially commend the service for their excellent knowledge, recommendations and follow-​through with esp big props going to Marianne.
Only down side is that I’m out of state now… Even then, Lunettes helped look into an issue with my lenses and were able to get a replacement shipped while under warranty. Happy as a clam.

A 5 star experience all around. It was a very easy check in to check out process. The doctor spent considerable amount of time answering all my questions and making sure I got everything I needed. Loved working with Marianne to get my fit and she was very patient as I went through numerous pairs to get the right look and fit. They always call me back on time, respond to all my queries and very friendly and warm at the same time. I would definitely recommend!

I’ve been going to optometrists since I was 9 and Lunettes by far has provided the most welcoming and best service I’ve experienced. Dr. Leon couldn’t be sweeter, always remembering details about my life, but also very professional, explaining all details to me throughout the exam. Marianne is also a gem. A number of times I’ve swung by when I’ve had an issue during the day and they’re always happy to give me a replacement contact, solution, contact case, even water bottles!
Earlier in the year, Dr. Leon fit me with the newest line of contacts that are by far the most comfortable lenses I’ve ever had. They’re pricey, but she saw how much my eyes were struggling at the computer all day and highly recommended the switch. I am thrilled with the lenses. Further, I usually order glasses through Warby Parker and Lunettes got back to them with my prescription quickly and professionally, despite knowing I was ordering glasses elsewhere.
I’ve recommended Lunettes to all my coworkers and they have all raved about their experience.

I was looking for a long overdue eye exam and new glasses and chose this place due to good reviews. I had a great experience with the staff and the doctor gave me a very detailed explanation of everything while giving the eye exam. They didn’t try to upsell me with anything expensive and I picked out exactly what I wanted. Highly recommended.

Fantastic. Modern equipment and smart staff. Dr. Leon has great attention to detail, and clearly knows what she’s talking about.

There’s something similar to beer goggles when you’re angry. And sometimes just like beer googles you don’t get a warning of, woah, just wait a minute, you sure you want to go ahead with that? I totally blame my hot headedness from my dad and grandpa, and emotions from my mom.
I should not have written an angry review right after my frustrations. I was angry at one person working there, but the doctors I saw were fine and listened to my concerns. Marianne, has also been helpful with answering my questions and helping me to try to understand the transition to toric lenses. They did try to accommodate me as best as they could with my insurance expiring (as I was starting a new job and was not sure what provider I would have and such). In fairness though, just to defend the Dr. Leon’s comment, voicing my insurance concerns, Marianne let me double book two fitting appointments since I was concerned about the lenses too. I explained to her I may not know til that Monday if I could keep that Wednesday lunch time appointment, and that I realized it may be technically a little pass the 48 hour notice. And she said that was fine. So I ended up calling late morning that Monday canceling the appointment but keeping the one for the following week. Just a little feedback, when I was trying to call a few times the day I stopped by and I was outside there didn’t seem to be a voicemail set up, if not, would you be able to set this up?
Old habits die hard. So I may just be used to how things were at my old optometrist that I was seeing for about 15 years. I just need to figure out what’s right for me. But honestly, I can tell that the practice does care about their shop and patients. Again, I want to apologize to the staff of Lunettes for my review that was written out of frustration.

They should film a documentary on exceptional customer service and extraordinary experiences at Lunette’s.
In today’s world, filled with mediocrity and impersonal service, this business stands as a beacon of hope for those who delight in exceptionally exceptional experiences.
I am unable to report on whether they were less expensive, or more expensive because I really don’t care. When everything was said and done the price of the exam, frames, and lenses was irrelevant.
I made friends with the staff that day & I know I am not alone as one of their customers who pops in regularly just to say hi!
If all of this sounds crazy to you, it sounds crazy to me too. I can only encourage you to stop in & meet Marianne. You will then know what I am talking about!

Lunettes is fabulous. Wow! From the first moment I walked in, to the moment I rolled my bike back out onto the street, the experience was warm, professional, informative, and generous. Marianne is a dream — she made me laugh all the while impressing me with how knowledgeable she is about her field, and about the range of quality products available. Dr. Leon was incredibly generous with her time and expertise — personable, smart-​smart-​smart, and incredibly informative. It’s an all-​too-​rare pleasure to feel so well and thoughtfully cared for in our healthcare choices.

I am still new with having to have classes, and they made the experience wonderful. They helped explain all of my questions and set me up with glasses that I needed. The prescription works and I feel like they look pretty good!

Very thankful to be working with this office. Thanks to my boss who is a very practical, almost frugal man; raved wonderful things about his vision experience with this office and recommended everyone else to stop by for their vision needs.
The office is located on the ground level of a nice marble office building. The office itself has high ceilings, is bright, open and luxurious. Initially, I was intimidated to go in, afraid the high-​end feel would translate into priceyness and snottiness but it was the complete opposite.
Their (VSP) prices are identical to some of the other optometry offices in the FiDi/​Soma area, so I’m glad I no longer need to waste much time shopping around for prices.
I stopped in on a quiet lunch break and had the pleasure of working with Sarah, who is the nicest, sweetest medical service person I have ever encountered. Not fake sweet, but genuinely cared about all your vision needs (frames, lenses & contacts). Due to my busy schedule, most communications with Sarah were via email. and Sarah went above & beyond to get my VPS insurance straighten out. It was a mess because, I had two copies from two different sources, with different benefits on it. I can’t express my appreciation enough to Sarah for helping me get to the bottom of my benefit discrepancies. I later explored color contacts & frames and Sarah assisted me in finding the best color & comfort. That session felt like I was frame shopping with a good friend. I’m stopping my optometry office search as I truly believe I have found the one for me. PS: they have many cute Tom Ford frames.
Random: they provide phone charging stations/​cords too. :)

I chose this place for its location, easily accessible if you work around fidi. Dr. Garley, I believe the main optometrist, was very nice and inquisitive in regards to my eye health — their check up is very thorough. The staff outside are friendly and professional and always had a smile on their face. Overall a good experience as their shop was nice and clean. My only caveat is that even though it was a good experience, it sure was pricey. Even with vision insurance, my out of pocket sans new glasses or contacts was about $ 150. For sure it was the location I was paying for but it pains me thinking about the out of pocket amount for the vision exam only.

Very friendly staff and great choice of glasses. Thumbs up!

If you care about your eyes and want diligent and highly professional service and results, you can’t beat Lunettes. Dr. Leon and Marianne are beyond amazing; I’m a perfectionist and they spent considerable time testing my eyes and determining the optimum prescription to correct my vision. They have the patience of Jobs.
There is no hard sell at Lunettes: When I was buying glasses Marianne actually steered me towards a cheaper pair rather than encourage me to buy the pricier glasses I was leaning towards. If you are buying contacts, no one can compete with Lunettes: They know the pros and cons of every brand on the market and they allowed me considerable time to test each one. Lunettes only uses top tier labs and no one knows how to size and adjust glasses better than Marianne. Warby Parker might offer lower prices, but you won’t get glasses and lenses sized and fitted with the precision that Lunettes will deliver.
I discovered Lunettes walking by their store one day. Given how stylish the store is, I was expecting a lot of attitude, but I was wrong. Dr. Leon and Marianne are two of the nicest, most down-​to-​earth, and caring people I’ve met in San Francisco. if you take the time to visit the store, I’m certain you will agree. If you are looking for glasses or contacts, your doing yourself a disservice not checking out Lunettes. Dr. Leon and Marianne are in an optometric league of their own.

So professional, great options for glasses. I go in on my lunch break — they’re quick, efficient, and fun! Marianne even handled all my rebate info for my contacts. Above and beyond in every way. And they have candy. Two jars. Candy.
6 stars :)

I was a slacker on taking care of my eyes and had a prescription that was probably 10 years out of date. I came here and it made me wonder: why the heck had I waited so long?!
They got me in on the day that worked for me, got me the best value for my insurance and I’ve got to say — visiting this place was a bit like visiting an «eye spa» in a chic hotel (the décor kind of reminded me of the Viceroy in Santa Monica, one of my ultimate faves). And just like the Viceroy, they also give you champagne (champagne!) while you wait and browse their great selection of frames (got me a super cute pair by Tory Burch that were surprisingly affordable).
The Dr and Marianne were both welcoming, charming and funny. Their technology was top notch, the experience was enjoyable (yes, even learning how to put in contacts for the first time, if you can believe that. You rock, Marianne).
Bonus points: When the awesome high-​tech contacts I had ordered got back ordered, they gave me enough samples to get me through (and honestly, I kind of wish they’ll stay backordered because I like coming into this place so much, it’s nice to have an excuse to say hi).
If only dental visits could be this awesome, I’d actually go every six months.

This place is wonderful. I work downtown in the FiDi and needed a new optometrist. I went to see Dr. Leon and everything was exceptional.
(1) Marianne in the front is super nice, great at suggesting styles, is prompt at returning calls… basically, she’s makes everything super smoothly and is incredibly friendly while doing it. She also found my lost ring in her office and thought to call me to see if it was mine!
(2) Frame selection — They have very chic frames! I’m very picky about frames, especially because I’m Asian and barely have a nose bridge. They have many styles that work for all different types of faces, and Marianne is great at steering you to the right styles.
(3) Dr. Leon — She’s great. She is incredibly thorough and even took the time to walk me through all of my tests and results. My previous optometrist just told me everything is fine, but it was cool that Dr. Leon showed me the inside of my eyeball, the optic nerve, explained what’s going on, what she looks for, etc. She also explained the peripheral vision test well. Dr. Leon used to teach at UC Berkeley so you know you’re in good hands! She also advised me re: my baby daughter’s eye care and when I should take her to see a pediatric optometrist. And, she also gave me detailed information to consider re: Lasik, and I actually decided against Lasik because of what she told me since I’m already in my mid-​30s. She’s also super friendly as well.
(4) They take insurance, have a wonderful website where you can book your appts, and all of their equipment is very high-​tech. They also are VERY meticulous about sterilizing everything in front of you so you can rest assured you’re not going to touch someone else’s germs. Their office is also very polished and modern.
I definitely recommend them!

This place is superb.
The office manager and optometrist are extremely helpful, sincere and friendly.
They are very relaxed, and make you feel comfortable.
I was offered soda, water, brownies and other treats while browsing and chatting upfront.
The glasses are my style, classy, comfortable and edgy. Not to much or empty.
I’m in love. I’m glad I went and it was a shot in the dark how I found this place (it was eeny meeny miney moe through my insurance list)
Thank you so much for the wonderful attention and cant wait for my glasses!
°the prices are on the higher end but worth it if you can

This is the most beautiful optometry practice I have ever been in! It looks like it belongs in a magazine. Came here last week when I was in San Francisco for a few days and picked up a pair of polarized Ray Ban Jackie Ohh sunglasses. Loved the selection of Ray Bans and Oakley’s … including «asian fit» Oakley’s. Who knew those even existed for those of us with no nose bridges?
Although I wasn’t there for an eye exam I chatted with Dr. Leon about LASIK, something I would love to have done at some point since I’m a –11. (Thank god for contacts!) Dr. Leon gave me a referral for an ophthalmologist that she highly recommends which I’ll keep in mind if I ever take the plunge and do the surgery.
The parking gods were smiling on me this day because I was able to find parking on the street right outside the practice entrance (which is actually on Mission Street not 1^st Street), but I noticed that there’s a public parking garage right next door as well. Score!