Site for Sore Eyes

Great people, easy in and out, great voucher deal — FTW!

If I could give 6 stars I would.
I’m a 50+ y.o. guy with multiple sight issues and I’ve worn glasses for 30 years. I’ve had more than 20 pairs of glasses made and needed to get a good pair of prescription sunglasses for driving. I decided to try Site For Sore Eyes on West Portal because it is a very convenient location and looks like a clean, modern, well-​run business.
From the minute I walked in they were very helpful and attentive. Dr. Valenti gave me a very thorough eye exam and asked me a lot of good questions about what I needed from a pair of driving sunglasses. Then Brenda helped me order an amazing pair of Oakley frames and really went all out in getting a complicated order processed with the right lenses. Thanks Brenda, you rock!
When I came back to pick up the glasses I put them on and was totally amazed. I have never seen so much detail. After so many years of ‘not quite right’ glasses, Site For Sore Eyes delivered the best pair I’ve ever worn. I’ll be going back to replace my regular glasses next week!

Fair prices and nice people. They know what they’re doing.
Jim clearly knows his trade and he’s happy to help. He explained everything clearly, set me up with new lenses, and taught me how to properly care for them (it seems obvious now but I’ve been messing up for years). He recognized the model of my frames immediately even though they’re nothing special from five years ago, and he was able to set them up so they fit on my face a lot better than they did before.
Dr. Jennifer Lin was also fantastic. I typically have issues with light sensitivity during eye exams but she made the process painless. She kept the atmosphere light and relaxing, which is pretty great considering she was fiddling with my eyes.

Brought in my friend to get her eye exam and new glasses, and had my newly purchased frames adjusted — I can’t say enough good things about James, Jim, and Brenda; they are just so wonderful, so I feel compelled to write yet another 5-​star review!
I’ll stop for now.

James was super helpful and gave me good advice on choosing frames and lenses. I ended up purchasing two pairs of glasses that I love at a great price! Brenda and Jim were awesome, too!!! My friend Jade and I will always come back to see you when we need vision services! Thanks again James, Jim, and Brenda!

Just got my eye exam done and they are the best as usual. I’ve been to a lot of places for exams but no one has been thorough and accurate as them for eye exams. That’s the main reason why I come back. They also have great customer service and great selections.

I had a great experience buying new sunglasses here.
The doctor, Lori was very thorough and friendly. I liked the selection of frames they had and James was very helpful. He walked me through the process from selecting the frames and pricing the options to the final checkout.

Great selection and stellar customer service! I came in an hour before closing yesterday and picked them up today. James was super friendly and helped me to decide on a fancy new pair of Tom Ford Rx sunglasses. He made sure they fit my face properly and even adjusted the arms for a better/​even fit before I walked out the door. I will definitely be coming back! :)

Was in a hurry and needed some contacts for my upcoming Hawaiian vacation. I walked in and asked if they had any appointments available. Luckily, the next one was only 45 minutes away. James got my info and got me setup. The doctor was very informative and never condescending. Talked me through all of my options without trying to sell me anything. Overall, a great experience!

The people there were so nice, helpful and professional. My glasses were actually ready the same day too. Brenda was super sweet and even helped me pick my frames. It’s tough to find frames with so many options and she just narrowed it down and helped me find something perfect for my face!

Super friendly, helpful, and efficient staff. I walked in last week without an appointment for glasses. James informed me of their promotion, helped me pick out a great pair of Ferragamo frame with 50% off and give me a pair of non designer for free. Both were ready for pick up in like 3 days! Super efficient!
I picked them up today and Jim helped me with the fitting, not just my glasses. I brought in 2 pairs of sunglasses as well and Jim was patient with me and helped me fitted 4 pairs. :D

Thanks Brenda, a sales associate there. She helped me get an eyeglass and a sun-​glass at major discounts! Plus I got a warranty that ultimately ended up costing me only $ 5. Pretty sweet.
Will return when I need new glasses :)

I have been going to Site for Sore Eyes for many years and have been extremely pleased with the service I’ve received there. The staff is knowledgeable and very helpful and patient. I’ve tried getting new glasses from my optometrist but was not satisfied and went back to the West Portal site. If there are problems, the staff will immediately address the difficulties, no questions asked.
When I first discovered the store I dealt with Tony, who is fantastic. I have continued to meet with him each year that my prescription changes. He always does whatever is necessary to help me with frame selection and, most important, he assists in making sure that I can receive the best price possible.
Recently, the store went through a change of ownership and the setting is even more attractive and comfortable. One crucial indicator of a positive workplace environment is staff turnover. In the case of this store, the staff who have been there for many years have remained and the service continues to be exemplary. I wouldn’t go anywhere else when it comes to filling my involved prescription!

I went yesterday for my annual eye exam because I need to renew my Rx for contact lenses. Regular exam is $ 69, for people like me who wears contact lenses it’s $ 109 It’s much less then most places. When I called, they gave me an appointment the same day. I saw Dr. Valente who was super nice, honest and very professional. I would defiantly recommend this place to my friends and will be back next year for my annual eye exam. Thank you very much for a great experience, I appreciate your hard work!

My daughter and I came in today after having a terrible experience at another Site for Sore eyes so we were a little skeptical. Then we met James Baker, and he was EXCELLENT !!! He was so helpful, welcoming and very kind, we would absolutely recommend him, he was terrific !! My daughter had an exam with the Dr. and she was wonderful as well. I would highly recommend this store!

Went in for an eye exam which was very thorough. Got my prescription immediately and was very happy with the customer service. Although I did not buy my glasses from here, James was very nice and helped me fix up my old frames as well as perfectly adjust my new ones. This is now my go to place for any eye related stuff.

I had a great experience with the folks at this store. Brenda and, I believe his name was Jim (so sorry if wrong), were fantastic. Patient, kind and very willing to educate the novice that has just been prescribed glasses. I would definitely recommend this place for great frame options, as well as great customer service. Thanks to you all.

I first discovered Site for Sore Eyes when I had a contact stuck behind my eye. Because I work right next store, I went over to see if they could help and they were able to provide relief right away.
In addition, I just got a pair of new glasses from them with the help of James. His service was outstanding! The frames that I wanted had been bought the day before, so he reordered them and held them for me until I was ready to purchase them. He was funny, nice, and extremely helpful. I would recommend Site to Sore eyes to anyone looking for superb eye care!

Great place to get glasses. Brenda and James helped my wife and I get our needed new glasses. They were friendly, extremely knowledgeable, and took the time to make sure we got exactly what we wanted for the best price. A +!

Everyone here is awesome. I’ve been coming here for 3 years and have never experienced even the slightest bit of attitude from any of the workers, they’re always so friendly! As soon as you walk in, you can count on being helped immediately. It’s not hard to make an appointment either! The first time I came here, I spoke with a representative from 1800 contacts. She found this office for me which was the closest to my new apt, and she even looked up if they accepted my insurance!
I’ve seen both male and female doctors here, both of which were extremely nice, careful, and patient with all of my concerns. I’m a pansy when it comes to eye appointments, so it was relieving for both of them to be so chill and humorous. The male doctor was extremely informative and shared a lot of important facts and precautions about my eyes with me. The female doctor Dr. Lin did as well. She even took pictures of me testing out lenses when I asked! Even trying out angles, different backgrounds, and lighting. I was embarrassed at first, but she was laughing with me.
After my exam I was given samples and a new pair of contacts to leave with, which was perfect because I needed sunglasses from having my eyes dialated. Something else that makes this place awesome is that they have the machine to put lenses into your glasses. Not all eye doctors have this, and have to send your frames away for weeks. Here I’ve received my glasses in as soon as 4 hours later! Amazing.
Lastly, they have Unilocal check-​in offers! So check-​in and give them a try. I wish I wasn’t moving so this could be my permanent eye doctor. P. S. They always have deals on glasses, look for the signs out front. Right now it’s buy one pair of glasses get the 2^nd free! P. S.S. They charge a flat rate which comes out to about $ 70 for BOTH contact and glasses exams. Steal.