Standard Pest Solutions

Jerry (the owner) cleared out a nasty rat problem in our apartment – yes, we had rats living in the walls that made disturbing scratching and scurrying noises almost constantly. It took a couple visits, but the rats have now all fled thanks to Jerry and his team.

Jerry, the owner, charged $ 160 for a 15 minute visit where he set 3 traps, told me I would have to dispose of the mice caught, made some suggestions of holes for the landlord to patch, and left. I still have mice! One was caught in a trap and since no mice have been trapped, yet they are still in my apartment leaving their droppings. Jerry will not come back unless we pay another $ 160. He claims SF is so expensive he has to charge these rates, even though he is right down the street from me. Did the price of mice traps go up so considerably? I am very very dissatisfied with the service provided!

Ants go marching…
It was about that time of year again, and last year my house in SF was infested with ants. Ants marching up and down in a neat row up and down white walls is a disturbing sight. At the time, I also lived with really gross roommates who didn’t do their dishes everyday. I remember seeing a bowl of dried up cookie batter in the sink that was infested with ants. I’m sure their cleanliness ways (or lack thereof) didn’t help our situation.
Standard Pest Control came to our rescue! Not only did they spray the entire house with an ant repellent that was effective enough that we never saw the problem again (albeit the dirty dishes in the sink were still an issue — I told the roommates they’re responsible for paying the pest control guy if he needs to spray our house again), but we also inquired about bugs that were coming through the windows. My roommate had nasty bug bites because of them. He threw in some bug tape to hang around the outside perimeter of our windows and garage, and told us to call him again if it didn’t help. We haven’t had a problem since.
I totally recommend Standard for any kind of bug or pest control. The owner is pretty nice and he’ll do whatever he can to get rid of the problem. 5 stars!

Response to the business’s reply to my review:
My comment about the sugar water was clearly meant to be facetious because ants love sugar water, as you should know, are attracted to it — it certainly does nothing to combat them — and that was how (in)effective the treatment was with my experience with Standard.
I removed the ant pic that I had put up on the listing to accompany my review as you requested in your PM to me — it can now be viewed here

(It says a lot that you never responded to my contacting you guys when the treatment did not work, and now your PM was only about a picture you wanted removed and did not address the root cause, an unhappy customer. Sad state of customer service, too late now I guess.)
PS: Interesting timing of the 5 star reviews — coinciding with sponsorship and sudden interest in my experience. I’m just saying…
— — — — — — — — — — –
Update ¹⁰⁄₉ — Jerry, it would have been nice if you private messaged me as I had mentioned, but since you apparently want to be public communicating about this (I received 3 notices this morning that you changed your reply to my review and came to see your new offer) I will just say that it is too late, I would not be comfortable contacting you again at this point and have anyone come to my house. The time to deal with this unhappy customer was when this took place — and yes, I was ‘indeed’ a customer and not lying.
_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​
Last Update — Jerry, I called several times after the spraying did nothing and received no response, the opportunity to rectify things has past. As I stated I am not comfortable with the way you have chosen to handle it and do not have confidence in having you come out again to deal with a problem you did not help with the first time.

I called a reliable source for a recommendation for an exterminator. He suggested Standard Termite & Pest Control. Given the source of the recommendation I did not check references or even « Unilocal» this company. Lesson learned.
I called and was told the fee to address my attic rat was $ 150. Cash or check after service. I did not ask what the service included; I assumed that the job would be done. I made an appointment and the guy showed up half an hour late, no call, no apology, just late. He was nice enough. He came talked about rats and how smart they are, and he placed two (2) rat snap traps in the attic. I asked him when he would follow up on his service… and he said that was it. If he needed to come back it would be an additional $ 75.
It’s been about a week. No success with the traps. I guess the rats are smarter than I am in not doing my homework on this company.
Lesson Learned: Ask what they do, how much it costs and if they guarantee their work. Other pest control companies I called after I spent my $ 150, typically make 3 visits, once to set traps, find the access area (and plug it), a second visit to collect the rodents, and a third visit to make sure they are gone.
I would not recommend this company based upon my experience.