Walgreens

Worst pharmacy hours. Went to pick up a script on a Saturday afternoon and found that they closed the pharmacy between 1:30 — 2:00 for lunch… Lunch closing is NOT advertised on their website or on their phone recording. And then they didn’t actually reopen until 2:08. Pathetic.

Their pharmacy employees are the worst I have ever experienced at any Walgreen’s. Rude, disorganized, visibly flustered and unable to handle their responsibilities — I have to drive across the neighborhood and go to a different Walgreen’s if I need a prescription filled, because it’s such a nightmare dealing with the pharmacy employees at this location.

I’m back, same insane line — maybe even longer… but…the pharmacists picture is gone and there are new faces behind the counter. I almost took a picture, but that feels like a violation of people’s Walgreens privacy. Fingers crossed that they’ll figure out their customer service soon

Don’t come here if you want your prescriptions on time. They are never, ever ready. No matter how many days in advance you call in.

The pharmacy at this Walgreens is a disaster. Every single time I come here there is a huge line. Seems like it takes them forever to do simple things. Needs an overhaul! Management, please read your reviews and do something about it.
Great location if you live in the Mission. Clean and well stocked. So, two stars instead of one.

I’m only talking about the pharmacy.
Every time my family and I need refills or any prescriptions, we have Rebeca take care of us. She goes above and beyond to make sure we are taken care of and have our meds ready the same day. She calls when it’s ready, so luckily we never had to wait in line. And we have same last name haha =)
If you want to be taken care of, go and ask for her.

This Walgreens is extremely overpriced. I have never noticed inflation rates of a particular store within a city before besides this Walgreens. This particular location is fully staffed and provides good costumer service, however there are so many alternative drugstores you can go to and get the goods for the same amount. the only plus is they do have a parking lot.

The worst!!!
I went in to get a passport photo taken, finish up taking the photo. Lady at the counter tells me i should come back in 20 – 30 mins. I go back in 35 mins and there some chap at the counter, the chap asks me to come forward like he’s doing me a favor. Turns out the photos are shoddily cut out where my shirt from one pic is poking over my head in the other. When i ask him about it the dude says «That is the best i can do! Do you want the photos?» — extremely rude, unprofessional and obnoxious staff.
Gets a bad name to the walgreens franchise. I saw the same guy (chinese, stout) mistreating another customer in line ahead of me!

The guy at the cashier is nice. I just bought a clipper card and the process was pretty fast.

I just want to write a quick review about one of the pharmacist in Walgreens his name is Jason, a good employee a very respectful man every time I walk in for a prescription he’s very nice and attentive to all my needs thank you ~Ali Nasser

The store is very cleaned and well organized. The main problem is the pharmacy is so understaffed. You are always waiting 10 – 15 minutes. If the can fix that I would give them another star.

Super Inconvenient and rude. My online photo order was supposed to be ready at 8:45 pm and I give them an extra 10 mins, they HAVE NOT EVEN STARTED ON THE ORDER. It is now 9:05 and the guy says, well you can wait 10 minutes, it’s up to you? That is exactly what I want to hear buddy. The guys name is Yulin (Shift lead). Then another guy is nice enough to let me see the pics that have printed, I check them out while I hang out near the counter, and he leaves to take care of another customer. Then here comes bad attitude Yulin, and tells me, with a funky attitude, can you not come behind the counter and get your pictures! This time I had to het a little ghetto with this A-​hole. I did not go behind your stupid counter sir, you do not need to talk to me with your attitude. Then he’s all trying to say that of well, I have had people come back here and blah blah blah. Save it Yulin, your attitude and customer service is horrid! If this place was not down the hill from my place, I would go to Costco every time.

WORST store and worst service EVER, EVER, EVER! Yes, the store is large and clean, uncrowded and easy to shop in… you know why? Because no one else on earth wants to shop here! This is one of the newest Walgreens there is — just a couple of years ago this was a paint store with a giant parking lot in front of it. It is a mere 5 blocks from my house… soooo convenient… but I would crawl through the filth of the mission on my hands and knees (in the rain!) to reach another store before bringing anymore business to this store.
The worst part of this Walgreens is far and away the pharmacy. They close at very odd times, take extra long breaks and seem to delight in NOT answering the phones. My prescriptions are absolutely *never* ready when I go to pick them up –even though I don’t go to get them until I receive a text from Walgreens saying they are ready!!! (I take medication daily so pick up meds every month.) One guy was so rude on the phone I actually had to ask him to stop screaming– literally! no apology… he just said they were busy and he was stressed out. whaaaa? Not ok!
Goodbye Walgreens– good riddance!

The pharmacy staff only at this Walgreens location has been taking really long (3 hours+) lunches on the weekends and closing the pharmacy window mid day, the only posting of the lunch closure is on the paper sign taped to the window and the hours posted that they would return by are inaccurate.
When you ask a non pharmacy staff member for info on the hours they tell you they are not affiliated with the pharmacy and have no idea when they might return (if they return)!

A bit sketchier area than the one down the road, but I found this one a touch bigger, cleaner, more organized, and much less busy.

Hang up the phone if Sally answers it. She puts you on hold hoping you give up and disconnect on your own. How do I know? She admitted it herself after I called back scolding her that I recognize her voice.

Pretty big convenience store in the mission district. Given the neighborhood it’s surprisingly clean inside, with ironically not a whole lot of customers :(In some ways that is a good thing, since a lot of the items that run out quickly at other Walgreens (e.g. popular brands of sunscreens), they have a lot it still in stock here.
Not a bad place to stop by for the occasional re-​stock.

The service clerks at this Walgreens are great, but the main reason I go to Walgreens is for the pharmacy and my experience has been really disappointing. The past two times I’ve gone there to pick up a prescription, the pharmacy has been closed. The pharmacists seem to take lunch at strange extended lunches and this information isn’t posted anywhere online, just one their shuttered pharmacy window. I’ll be looking for a better pharmacy that has a more predictable schedule.

Great customer service from the service clerk Kelvin!
on September 24^th 9:18 a.m.
The service Clark «Kelvin» was very courteous and upbeat and had a great walcoming!
This Stare Is Band New And So Clean!
From The Employees to the Manager, All very Nice…
Great Team!
5 Band New Stars!

This Walgreen’s location is so much cleaner and more modern than the one on 16^th /​Mission, 23^rd /​Mission, and Potrero — I think they even have a garage which I have never used.
They seem to have a great selection of products like the one at 16^th Street (23^rd street is probably the worst location). I’ve been able to find things here I couldn’t find elsewhere (portable BBQ, prescriptions, vitamins); the only thing it is missing is a Red Box.
With regard to the pharmacy, the lines are pretty bad at every Walgreen’s I’ve been to almost — including this one, despite them having multiple windows they only have one or two employees. Just avoid the 3−5pm rush.