Baskin Robbins

DO NOT ORDER CAKES FROM THIS LOCATION. I ordered a cake for my sons 2 year old birthday and they messed up the order. Spoke to the owner and he’s not so friendly. Not even an apology. He started off the conversation as to why I waited so long to say anything. 2 days after the pick up date is not that long. Your corporate office failed to inform you in a timely manner. He told me to bring in the pad the cake was sitting on to see who made the cake. Not wasting my time anymore with this place. I’ve been coming here over the years and their scoops are smaller then the other locations. I’ll take the extra few minute drive and visit another location. This store will never have my business again.

I’ve been coming here since I was a kid so it’s nostalgic for me to bring my niece here. The first time I ever had mint chocolate and strawberry ice cream was @ a BR. To this day their mint chocolate is still my favorite (and I have tried a lot of mint chocolates elsewhere). There are tons of flavors & lots of fun, colorful and visually interesting ice cream options for kids. Ice cream cakes here are the best and they offer many different designs and toy toppers. You can even get an image from a photo printed onto the cake. Average ice cream cake cost = $ 30. There is indoor and outdoor seating and you’re allowed to try several samples before selecting the ice cream you want. For Valentine’s day they had a red velvet ice cream flavor that was fun and festive. They also have low fat and sorbet options for those who want something slightly healthier. The flavor of the month right now is a crème brûlée but I’d really like to try the bananas foster! Last time I came here I sampled their oreo and churro ice cream which for some reason wasn’t as amazing as I thought it’d be. I opted for the birthday cake ice cream instead and found a kid size cup to be satisfying. You can also order cakes online! They have lots of cute designs for every occasion. For instance, for Thanksgiving, you can get a turkey drum leg shaped ice cream cake!

Love taking the kids here — space to eat inside and out and always tasty!

Do NOT trust this store! I ordered a cake for my daughter’s birthday. The colors of the cake were not as expected and the sides were a RUNNY MESS. It was so disappointing as I was expecting for almost $ 40 to have the store at least do a decent job. Instead they did a shoddy job and would not even accept responsibility for it.
When I called the very next day the owner tried to blame ME! He went through a plethora of excuses: First, he said maybe the drive home was too long and the cake had melted on the way! I told him I lived less than 15 minutes away and I immediately put the cake in the freezer! Since that excuse did not work he then tells me it was MY fault for expecting a cake to be decorated when it had been frosted recently! If that was the case they should have been honest up front and just told me it would NOT be a good idea to decorate a cake recently frosted and that I should pick another flavor that had frosting that was frozen longer. My bank tried to call the store on my behalf and the owner made up more lies and tried to blame me again. They won’t even accept responsibility for ruining my daughter’s birthday with a runny mess of a cake.
What a horrible experience! I will never visit this store again and will make sure to tell all of my friends and family about how this store likes to treat its customers.

The new owners were very nice and comforting! The ice cream was really creamy and seemed very new. My favorite was their «Wild and Reckless»! Even though it was cold, they were very friendly and had great service overall!

One of the best baskin Robbin around, friendly employees and very clean
Place

Great service such nice employees and of course the ice cream is bomb !

I would like to start off by saying Baskin Robbins is one of favorite ice cream shops to visit since I was a kid. Not all Baskin Robbins has such a friendly staff; It is very inviting and the staff is very friendly with families especially with children. The recently ordered a Thomas the train cake for my nephew’s birthday and it was AMAZING. I would highly recommend anyone looking for great ice cream cake designs to come to this location.

Baskin Robbins is always great place to have an ice-​cream or order the ice-​cream cake. I like this particular place because the cake decoration is very good. They do pay attention to every detail of the cake. The ice-​cream is awesome, the service is awesome, the staff is very friendly. Oh and both of my daughters love the kids table. they sit down and eat the ice-​cream while the parents can take a break. It’s awesome, I’ll be BACK !!

Daqueri ice is heavenly.

I love this company. I always get my flavor, there are never sold out of it, but I do wish the workers, specifically the girls, that have helped me in the past to be more friendlier! Come on you work in an ice cream shop! What’s not to smile about? The teenagers never greet but what do you expect? I def will go back.

This is a review for the teenage workers. Horrible customer service here. I wont be back to this location. And they are expensive!

Great place to hang out! I came with my family. Lots of window. Great idea for mommy and me outing, ha! Clean, friendly and understand concept of customer services. Next time, if you are around, you should stop by.

I happened to be in the area driving from Hayward and found that this is by far the best Baskin Robbins place that I’ve been to. The place is very well placed with a good seating area that is well maintained and clean. One thing that is really neat that they put a small table in the corner that gains my 3 years old son attention right away. The whole family had a great time over there with my son seating at kid’s table. I would return to this place again if I happened to be in the area and recommend this store to others for sure.

I went here for the 31 cent icecream and believe it or not the line went by really quickly considering they only had 4 employees working here. Unfortunately, they could not let me get one for a friend. I have to admit though three scoops for $ 1.00 has not bad at all and was pocket change. Anyways I gave it to my friend and did not have any, but I am still a baskin robbins fan.

I am a huge fan of Baskin Robbins. I always get a cappuccino blast with Jamoca ice cream. The service is awesome. They even serve our ponies curbside (yes, they do!). Blue’s favorite is rainbow sherbet in a waffle cone. We give this place five stars. You guys are the best!

This place is too small. We went for ice cream and were crammed in the shop like sardines.
Ice cream is wonderful… its baskin robbins, say no more.

Love this place. The owner and workers are all very nice and the place is pretty clean for a place that always has little kids touching everything. And come on its freakin BR ice cream!

Our family has been loyal customers of this Baskin Robbins for years. The owners and workers are very friendly, know what your favorite is (if you go enough like we do) and we genuinely look forward to seeing them. We drive out of our way to go to this shop over any other Baskin Robbins. They have the best chocolate blasts.
There are enough tables to enjoy ice cream with several friends, and the owners have supported local schools by holding school fundraisers there every year.

This Baskin Robbins is in the Nob hill plaza, but it is on the corner of Bernal & Santa Teresa. There is always plenty of parking spaces for customers, too.
I love coming to this location to grab some ice cream after lunch. The service here is always great! The owner is always super nice and friendly whenever I come here. I’ve had their ice cream, sundaes, and 31 degrees below soft serve ice cream. They were all very good!
My favorite ice cream flavors are Jamoca Almond Fudge, World Class Chocolate, and Mint Chocolate chip.
When I order the sundaes or 31 degrees below, i love how the owner adds chocolate to the bottom of the cup. I tend to order the ‘small size’, but I am always surprised by the amount of ice cream for a small. =)
I think a small size should be shared with 2 people.
I’ve tried the Chocolate Oreo 31 below, which has vanilla soft serve ice cream with hot fudge & oreo on top. There was a generous amount of vanilla soft serve and hot fudge in the cup. The vanilla soft serve ice cream was creamy, too.
Overall, this is a great place to grab some Baskin Robbins ice cream. There are a few tables inside for customers to enjoy their treats, too.