CamBroidery

Our company came to Cam because he was in our local area and had good reviews to start with. We had a company logo placed and need only a small amount of shirts embroidered. Most companies have a minimum larger than what we were looking for but Cam was able to accommodate us and pricing was great. Even better was the time they were able to handle the project and the quality. Nice to see business’ with personality. We’ll be back.

AMAZING FIND! Cambroidery is a small shop with a huge heart and a tiny price tag. The main man, Cam, is the kind of guy that feels like a life long friend from the first handshake. If you are looking for a spotless well organized corporate style operation, STEER CLEAR, please! But if you arent a d-​bag and you seek quality over all else, Cambroidery is the place for you. What you will find in Cam is a guy who will put his client’s needs well before his own (to a fault it would seem) and will do anything and everything in his power to give you exactly what you ask for. Be sure you know exactly what your needs are because what you tell Cam is what you get, PERIOD. reading the reviews made it clear to me that anyone who was unhappy with their work was just not able to communicate well enough to what they wanted to begin with. We are SO HAPPY to start working with Cambroidery from here on out.

CAMBROIDERY SHOULD ONLY BE USED AS A LAST RESORT!!!
Cambroidery is a TERRIBLE embroidery shop. I would HIGHLY recommend TAKING YOUR BUSINESS ELSE WHERE.
I took in a sweater to have it embroidered as a gift and for $ 150+ I’m reluctant to give this gift away. First off, they wanted 2 weeks to finish the project and didn’t have it complete when I came in to pick it up. I don’t know if they have too much work on their plate but to have 3 small things embroidered on one sweater they could have had it finished in a day.
Second, he couldn’t even center his work on either sleeve. His aim was so off I doubt he could use a urinal without pissing all over the wall.
Then to top it off, if you voice your disappointment with the work theyve done and YOU’VE OVERPAID for not only will they DO NOTHING to relieve your disappointment, but they will yell at you and tell you to «GET THE FUCK OUT!»
LITERALLY
THIS PLACE DOESN’T DESERVE A STAR AT ALL
GO SOMEWHERE ELSE. SAVE YOURSELF TIME STRESS AND MONEY.

I had Cam make a unique T Shirt and a baseball cap for me for a 1 time theme party and I was very happy with the results! No need to go any where else! Cam is the Man!

I called several embroidery shops trying to get a couple of items embroidered for a Christmas present. This is the ONLY shop that was friendly and extremely helpful over the phone. This was not the case at the other 2 shops.
I explained what I was looking for and was treated with patience and a helpful friendly attitude. If you want great customer service, friendly honest advice? come to this place. In San Jose I have found it difficult to get good customer service, let alone great in this town. But this place was a pleasant surprise! I highly recommend checking them out first when looking to have something embroidered. Thank you for the help and great service.

I have used Cambroidery for 8 runs of screen printed t-​shirts over the last six years, although they were called Led Penny printing at the time of the first run, and were at a different location.
In every case, the quality was excellent and the prices were Rock ‘n’ Roll band friendly. Three runs were ready on time, the other five were finished earlier than promised. They never had a problem with any artwork I sent them regardless of file format.
The only issue I ever had was when ordering girls shirts. I had requested small girly t-​shirts and they ordered women’s size small, which were kind of big for our more petite female fans (although I still sold them all) .
On the advice of a female fan I ordered kids size large the next time, which fit as expected. Which is something you might want to keep in mind if ordering trashy rock band shirts.
All in all, a hassle free free experience.

I came in on a Thursday to get 4 patches double-​stitched onto my gi for jiu jitsu. The place is a little messy, but the guy’s an artist, I understand. Cam greeted me and immediately stopped what he was doing to help me out with my small project. I was told it would take around 1 – 2 weeks to complete the job and it was $ 62. This is the first shop I checked out so I have no clue if this time period/​price is standard.
Cam was polite and thorough when we were deciding where to put the patches to my liking. During the waiting period, Cam gave good communication through phone and email. The final product was done exactly 2 weeks after I first came in. It looked amazing and was done very professionally. I rolled in class tonight with it and the patches held up and still look great.

Before I start with this review, I would like to let you know that this is for the screen printing side only.
I really wanted to say that the people on this shop are friendly and will work with you in terms of how you want the shirt to be laid out. But all that went out the door when I tried to let them know what went wrong with my order. The main reason why I’m giving them one star is because the printing didn’t turn out like the artwork I sent them.
I allowed them to take their time and not rush through the project because I wanted the shirt to turn out like how I sent the artwork. I sent the artwork and made the payment on a Thursday, I called on the following Monday and the shirt wasn’t done. I told them to take their time and I’ll check up on the status on Wednesday. As you can see, I was willing to give them all the time in the world for them to not rush the project and get the printing right. Instead the print on the shirt itself was darker than the original image. An example would be that pink looks more magenta. The print on the shirt itself looked like something you’d buy at the flea market. It was too dark to the point that it was obvious. You couldn’t even make out some of the lettering in the shaded areas. And that’s what counts the most. If Unilocal had the feature of posting pictures with the review, I would upload the photos and you would know what I’m talking about.
I wasn’t satisfied at all and I was willing to leave the shirt and come back another day just for them to get the print right, but the person who helped me said that this is the best as it can get. I called the next day and talked to the guy who printed the shirt just to find out what went wrong. I didn’t call him to give him a hard time. It was more of trying to figure out what we can do to correct the problem. Instead he was trying to keep the conversation brief because he had other project to attend too. I understand that, but I am obviously unsatisfied and wanted to give him feedback so he won’t make the same mistake again with another customer. His explanation of why the printing on the shirt was dark is because one of the images (back print) I sent him was supposedly poor quality that he had to make changes.
My issue is that if he was running into problems where he had to make changes, why didn’t he call me to let me know what was going on?
Because there was no communication on their side. Like I mentioned earlier, I was willing to give them all the time they needed to make the shirt. I didn’t call every day and pressured them to get it done. It was more of a take your time and don’t rush it. I didn’t mind waiting longer if they had to reprint the shirt or if they were willing to give me a refund. I gave them plenty opportunities to correct the problem but instead the person on the phone started getting aggravated and told me to take my projects to other shops. It’s not like I would ever go back anyway.
I only requested one shirt, the least they could have done was called me if they ran into some issues.
Like I said earlier, I only called to see what we can do to try and fix the problem or give some constructive feedback. The person on the phone mentions that I should have been more appreciative for him changing the artwork. He probably meant well but this is something that should have been discussed before taking action. Or if anything, try being more realistic in complex images that are not all lettering. If I only knew this would be a problem for them, I would have moved on to other shops and get the work done somewhere else. He did mention that if I went to other places, it would have cost me over $ 100, but then again that was just one person’s opinion. There are plenty of options out there and I originally was going to print the artwork on iron on paper that you buy from the store, but I wanted the shirt to look more professional so I found them. Unfortunately this wasn’t the case.
The examples of their screen prints that they had lying around the store looked flawless because they were either all lettering or small symbols. I was excited to get my shirt done. Instead the end product was something I least expected and came home very disappointed. Now I’m stuck with a shirt that I’m never going to wear and down $ 22. I am not a happy customer but at the same time I wanted to give a realistic rating. Sure the customer service was good in the beginning, but the delivery wasn’t there.
UPDATE!!!
In response to the owners:
It wasn’t just the pink in the back of the shirt that I was complaining about. It was the main image in the front as well. It was too dark. And you didn’t print the file I sent you as is, if you did then we wouldn’t have this problem. Haven’t you heard that term? The customer is always right. Try owning up to your mistakes and stop trying to make yourself look right.

Went here before to get something embroidered, he is very thorough and makes sure the job is done right the first time. Did a great job, it looks great it took a week for him to do it. It cost about $ 17 for the embroidery on the back of the shirt.

I’ve been there twice now. First time was great, second time was bad (refer to original review below). During my second purchase, I ordered a printed t-​shirt. When I picked up my shirt, the text was not what was agreed upon in the work order (including a new grammatical error). I was bummed. 2.5 stars is probably more appropriate, but Cam went above and beyond during my first purchase.
«Absolutely AWESOME! I had a last minute embroidery request for a Christmas gift. Cameron was extremely patient and helpful despite being really busy. There was another customer in the store who had a similar last minute request that turned out awesome.»

Cam is a pleasure to work with and the most patient soul you’ll meet. I love his attention to detail and ability to tell you what you need without you knowing it:).

My son likes robots. So I had an «I am a robot» shirt made by VistaPrint. They didn’t have kid’s sizes. And it had to be shipped. 1.5 weeks and $ 16.
My husband and I were out biking and we passed by CamBroidery. He’s always wanted to see CamBroidery [his rationale: who wouldn’t want to see a super-​campy t-​shirt shop on a industrial street], so we stopped. Our interaction with Cam was awkward. I think that he was surprised by us dropping in… But he seemed legit.
Anywho, my husband sent CamBroidery an email with a PNG of a new and improved t-​shirt for our son at about 11AM today. We got an email shortly thereafter from Walt @ CamBroidery. I called them to discuss billing and got Walt*. I told him CC info. «When do you want this shirt?» «As soon as possible?» «We can have it in 2 hours. OK?» Yep.
Got the shirt that afternoon. The image was fine (my husband had sent a mid-​quality image which Walt flaggged as a bit blurry and that was faithfully reproduced). The shirt was fine (Gildan Ultra Cotton XS). Everything delivered was to-​spec: get it done fast for a growing kid.
The quoted cost of the shirt was basically the same as VistaPrint [printed+delivered], but, unlike the 1.5 week wait time with VistaPrint, I picked it up two hours after I ordered it. The final cost was more expensive than VistaPrint since I told Cam/​Walt to requote me for a rush order and they refused but said they accepted tips, and I asked them to add a substantial tip to the order.
Upshot: as I told Cam, let’s do this again soon!
* If you speak with Walt, it’s obvious that he has a serious speech impediment. My son’s shirt was solid, so Walt is solid.

I had an URGENT embroidery job for my boss, with a tight deadline. I called Cam to describe the job and he was very helpful, positive and from there we got underway. He did an outstanding job in record time. I was very pleased with his work. Go Cam!

Never again!!! I’ve had tshirts made a couple times, but this time i needed to get something fast. So I tried this place and gave me the worse tshirts printed ever! And what’s worse is that they literally said that customers aren’t first in their service. If they mess up on your printing, they are not responsible for your shirt that you brought nor will they even offer you a complimentary shirt (which is only $ 2). It should ALWAYS be customers first, especially if they messed up. All the shirts were printed differently too. Very inconsistent. The whole store was a mess and by far the worse service i’ve had.

Probably the best value for my money I have ever spent.
I was tasked with getting 30 jackets stitched for a company event, and I called around for quotes. Most places quoted astronomical prices — $ 75 set up fees and $ 19 per jacket. Hmm… that would make the embroidery worth more than the jackets.
I stumbled on CamBroidery and called for a quote — $ 25 set up and $ 4 per jacket. Best price I have ever seen. I checked the web for reviews and found his website which stated that if I mentioned his website when placing an order, set up is free.
I brought an image of the embroidery along with the 30 jackets. Cam was so nice I decided that $ 25 was more than worth it just to have found this place. I paid the full quoted price without getting the set up discount. YES — I actually wanted to pay more because I want businesses like Cam’s to stay in business.
I even made a last-​minute change in thread color which Cam accommodated.
A week later, he called me to pick up the jackets. His shop normally closes at 530 — but he stayed after because I said I cannot get off work in time. Now THAT is how you do business. The embroidery was perfect, and he was extremely nice about the whole deal. He even offered to carry my jackets out to my car for me.
I definitely recommend Cam to anyone looking to embroider anything. His prices are very fair — and his work is great. I will definitely be a return customer.

I work at Silicon Valley tech company and we had some lab coats upon which we needed to have our logo embroidered. I drive by Cambroidery everyday and I thought I would give it a shot.
I called first and Cam answered the phone. I explained what I needed and that I would need it done in about 72 hours. He asked me to come in and have a look. I emailed my art work in to him. Unfortunately I think he is using AOL for email and sometimes they aren’t so good with files. So when I arrived he didn’t have the art work – but luckily I did have it on my memory stick.
He did a quick assessment of my job and was pretty sure he could have it done on time. He has a pretty extensive selection of threads so we were able to match our corporate style guide easily. And the price was very competitive.
The day before they were supposed to be ready Cam called to say they were done. I went over to pick them up and the work was fantastic. The logos looked first-​rate. The sizing was right, aspect perfect, and the color matched precisely. I was in and out in no time with my work in hand.
It looks like the do alot of custom printing and embroidery work and I look forward to using them again.
Summary:
Things I didn’t like:
— Cam’s phone manner isn’t very professional. Don’t be put off by it!
— They need to get a better email address (Yahoo? Google?)
Things I liked:
— Took good instructions; wrote everything down
— Called me twice to check decisions when some exceptions came up
— Delivered on time, at a good price
— Genuinely nice people. Everyone said hello, please and thank you.