Save Mart

The dbags had one express lane open at 7:30 pm and it was closed! People standing around trying to buy a bottle of water while others mixed in with full cart using their coupons and food stamps

This used to be my go-​to spot for grocery goods.
Now that this Location is a Lot further, I onLy come when I’m in the area.
Perks about coming to this Savemart:
–Store is aLways cLean.
–Products are aLmost aLways stocked. In some rare occasions, if what I need is not out, fLag a worker down so they can check the back.
–Customer Service here is good. You may have to search for heLp but once you find someone– they are aLways wiLLing to go out of their way.
–ALthough their fLoraL department is smaLL, the arrangements are aLways in great shape. None of that wiLting garbage here.
–Bakery department pushes out some amazing work and they’re just as tastey.
I’ve been to a good amount of Savemart Supermarkets and not one compares to this one!

Horrible experience with the deli, had squished half dead fly on deli chicken tenders. Ended up getting sick and vomiting and when the issue was addressed with store manager Edward Etienne said he was too busy to deal with it and said to keep the piece of chicken with fly in refrigerator for two days and come in after Easter. I brought in chicken the same day and not once did he apologize for the experience he did not even seem concerned that I wanted to report it. In the end he did not even offer me a refund I had to ask for it. Worst store manager I have ever dealt with, I feel sorry for they unsanitary conditions he oversees. Will never buy from deli again, no one deserves eating food coming from filthy conditions such as this store.

Came here a couple of days ago. It was around 7pm. I was 1 of 16 customers waiting in line with only 2 cashiers working. I don’t like it when I have to wait longer than the time it took to get what I was looking for. That being said, it was clear that the cashiers knew they were really backed up, yet they didn’t call for help. My general rule of thumb when working at a retail /​market is «3’s a crowd», when you have more than 3 ppl waiting, you open another register. Guess they’d rather make people wait 20min in line for a handful of groceries.
The 2 star rating is because even though they’ll let people wait in line for 20 minutes, this place is the only grocery store in the neighborhood aound the McKee & Toyon area. There isn’t a main grocery store within a few miles, so it’s convenient for this area & if you shop here regularly, you’ll start to recognize a few faces.
Back in the days, this place used to be really cool to shop at. All the old school clerks would be fun to talk to, they’d ask you how you’re doing, do a bit of small talk. Doesn’t seem like they’re like that anymore. Wonder what happened.

Moved to the Berryessa area almost a year ago. We do not care for the Safeway on Berryessa. We were so happy to find this Save Mart. We come here at least once a week. The food and veggies are fresh and well priced. I thought I would miss my Mountain View Nob Hill but I haven’t. The one downfall is no cart stalls. We usually walk our cart back but often times an employee will take it back for us.

I rarely come to Save Mart. But when I do it seems fully stocked with everything. It does always seem like the workers are always stocking stuff. So you’ll see the aisles filled with boxes. Maybe it’s just coincidence that I always see that. The staff is always friendly when I go. But it’s an okay store. I think it’s just cause I always compare all the stores to the Grocery Outlet’s prices.

I love this grocery store. Especially since they’ve added decent and growing supply of organic veggies! I used to drive 25 minutes across town 1 – 2 times per week to Trader Joes for my organic apples and veggies but with their increased offerings, I find I’m shopping more local, saving time and gas money and honestly, I like their produce better to boot.
Great customer service. Always.

Staff is rude and very unhelpful. Store manager walked past when I was asking to see if there was more coffee creamer in the back. Had to practically yell at him to get his attention before he ran into the back room. No one in the store even says hi to anyone as they walk the store.

This Save Mart is one my most favorite grocery store to shop at. I grew up on the East side of San Jose so visiting in the area warms my heart from childhood memories.
The store is huge compaired to other Save Marts I have visited. Every area look well stocked, fresh with produce, bake goods.
Some store just give you a good feeling and here is one. !

We live a couple blocks away from this store so we’ll walk down to the ol’ Save Mart to pick up some things for dinner several times a week. Most of the people in our house work in the grocery business.
Pros: Friendly staff, even when under pressure. Tirsa stands out as an exceptional cashier who is consistently fast and kind. Store is usually clean and produce & meat departments are well-​stocked.
Cons: Their prices on promotional items are still comparable to other grocery store’s normal prices. You’ll pay a little more for the same thing but we don’t mind because of the convenience of the location. Some cashiers are slow. Miguel does not need to be the checker for the Express Lane. A slow cashier kind of negates the purpose of having a speedy checkout line.
The lines can get long around 5−7pm, but so what. Everyone is getting off of work. Besides, it usually takes me 20 – 30 minutes to walk around and shop so I don’t mind waiting 5 minutes in line to check out.
Having so many tenured employees is great to show they have a low turnover rate, but if there is a downside it is that they’re so familiar with each other that sometimes they’ll get into conversations while at different registers and they’re talking over the top of customers, rather than directing their attention to the customers. But honestly, I’m not there to chat up a cashier so I don’t mind :)

Store is always nice and clean, well stocked, and the clerks friendly (although sometimes too friendly and helpful — enough that sometimes the line is held up significantly to assist a single customer (One super friendly clerk is reallt bad at this). Prices are typically higher than I am used to unless something is on sale.
BIG FAIL — in the frozen foods section, there was a large sticker advertising buy three designated items and get $ 2.00 back. I bought four (yes — I bought the right items at the correct sizes to qualify), didn’t get the $ 2.00 back, and didn’t notice until I got home. Since I was home didn’t bother complaining.
I should know better — next time, I need to remind myself to CHECK THE RECEIPT before leaving.

I go to this place when I really do not want to deal with the grossness of the Safeway on Berryessa. The prices are a little higher, but it gets the job done. I like how its clean and well stocked. The produce selection is a little lacking, but is still good.

They are always well stocked and have friend employees. Always see the same faces which means they have a pretty low turn over rate. Which is nice for me, the customer, normally get asked how the family is etc…
They generally have long lines during rush times at night from 5 – 7:30. So sometimes it’s an extremely long wait with not enough checkers.
Overall I enjoy coming here, especially because it’s less that a block from my house.

Open late!

Not a lot of turn over as far as employees and customers go. That’s the good thing! Its nice running into a familiar face while at the grocery store.
Produce section is beautiful! always looks amazing! just got a great deal on the 5lbs. strawberries at 2.99! I should have bought two since the kids ate them all in a day. Meat section is on fire with the 5 for 25– deals right now. Love! the ice cream cakes in the bakery!

We came here to buy our Christmas tree. The trees were locked in a gate so we went in to ask if someone could let us in so we could look at the trees. The save mart on McKee Road always lets you see the trees before you buy them. I guess this save mart is different. You pick the type of tree you want then pay then go pick the tree. Miguel was a cashiers working and I asked him if someone could let us in to see the trees. He was so rude while explaining you have to pay for the tree first. He made me feel like I was an idiot for asking if someone could open the gate. Um SORRY for flippin asking BRO! A simple explanation like «oh I’m sorry but you pay first and then pick a tree» would have sufficed. When I finally understood how this save mart did things I got in line to buy my tree.
Teresa was equally as sweet as Miguel was rude, hence the three stars. She explained to us the difference in the trees. The pricing on the trees were $ 20 for one kind and $ 40 for the other. But without seeing the trees I didn’t know the difference. Teresa explained to me which one was more fluffy and would look nicer. Both trees are super cheap compared to other Christmas tree lots and I didn’t care either way as long as it looked nice.
The young man that helped us pick a tree was super helpful too. He directed us to the area of the kind of tree we bought and even helped us tie it to the roof of the car. And FYI — 2 other families picked their trees while we were picking ours and then went inside to pay.
We are very pleased with the beautiful tree we bought and will be buying one from save mart next year (as I have for the last 3 years) we will probably just go to the one on McKee so we can look at the trees before we buy.

I shop here once in while
Customer service slow like fly (three star for the slow line)
They got greens and alchy
Look don’t just buy quantity
Spend less on food, quality
Save Mart is the place to be
You can buy anything you see
Supermarkets is the place to be
It’s not super because I can’t I find Jujube
ohhhh they got
Dates!
I get a lot of dates!
I guess it’s super

Best friend lives a block from this plaza. Decided to run here 5 minutes before it closed to grab some eggs. Usually at any other store/​restaurants, workers put on the «why are you here. were about to close» face. To my surprise, the staff was extremely friendly and inviting! Bought our stuff after chatting with the kind worker for a few minutes and left happily.
The parking lot is HUGE here so never have to worry about parking.
Place is clean too :) Always bright in here. Shine bright like a diamond!

McKee Road SaveMart — very good fruit/​vegetable selection — tri-​color cauliflower, every pepper known to man, daikon, nopalitos, great artichokes. Meat/​poultry section has the basics, nice fish selection, no aged meats. Cheese section is weak, deli has a great assortment. You can always pick up a fresh roasted chicken and grilled ribs and tri-​tip (there is a grill setup in the parking lot).

Been coming here since I was a child and use to go to the old location which was a few doors down.
I moved back to the neighborhood and this location is convenietly located by my house. They also offer competitively low prices.
**One thing that is a negative is when I do decide to finally check out and pay there are NEVER enough checkers. It never fails and lines start forming. Not sure if I go at the wrong time but this is not a good thing considering people are trying to give you their money! I’ve seen people throw in the towel while waiting and leave without the items they came for.