South Valley Physical Therapy

South Valley is an amazing physical therapy place. My husband dislocated his knee, and had surgery. He has been going here for quite a while. Everyone who works there are extremely friendly, and happy. Its a very warm and inviting environment. Thomas, Josh, Melany, Reshma and Shannon are absolutely wonderful! They tailor workouts specifically for your needs, and do whatever they can to make sure your comfortable and not over-​extending yourself. Your health is their top priority, and they make your physical therapy experience enjoyable, and spend as much time as you need on you, they dont rush you. I highly recommend them to anyone needing any type of physical therapy!

I want to begin with a caveat: I am a very, very difficult case. I have endured over 40 orthopedic procedures ranging from minor foot surgery to having both knee joints replaced, unrelated causes, before age 50 as well as having two separate fusions in my cervical spine — the last from C2-​T2. The muscles in my neck and back are petrified; like rocks.
The folks who work here always treated me very well, friendly, curious, and professional. All with whom I interacted were all very caring. Unfortunately there were none who were physically capable of achieving deep muscle penetration on me. My last two appointments actually left those muscles «angry», a very painful outcome but not in a «good way.» I cannot emphasize enough that I have no complaint about anything other than a lack of brute force in the therapists which most people would consider a positive.

I liked the place. Unfortunately I had to discontinue my treatment because the facility ran out of contract with my insurance provider. Dr Thomas Sawhill is great PT and educates you along the treatment. He explains things in detail and try to make this easy in terms of work out. Assistant staff is great too. I am still following his routine while I look for new facility to continue the treatment.

Super great experience here. Like their service, totally recommended. They really put time and effort on you.

I’ve been meaning to write a review for some time.
Tom and the folks at south valley pt are the best! I am originally from another area and they made me feel like home. It’s hard to have an injury and feel like you do not have the support of providers that care about you.
I started care at svpt in aug 13 for an unknown back an neck problem which ended up being a c7 pinched nerve. Tom had a feeling that was the problem from day 1 but it took doctors 3 months to correctly diagnose and treat. After less than 6 visits my pain had gone away however I did not regain my strength. It was tom who urged me to seek additional care which later lead to acdf surgery. After surgery I went back to svpt. Even though I completed pt in December I still receive a call every few weeks just to check up on me and see how I am doing. They are a really special bunch of people and with their care I have improved 300%.
Definitely recommend them!

A friend of mine recommended this place for my therapy and I have to say my friend was spot on! The whole process was smooth. I do have to say when I called to schedule my first appointment they asked a lot of questions but once I arrived for my initial session it made sense. They presented me with a letter that stated what my insurance would cover and what my portion would be (so no surprises) the therapist that did my evaluation was very knowledgable and took time to answer all my questions. After my initial consult I went to the front where I scheduled all my follow ups and was given a print out of all my appointments. Each time I came for a session the receptionist was pleasant and even called me «hon» a few times! All the treating staff were nice and worked well together. It was a great family environment and I will refer my friends and family.

Rude and incompetent staff!
I went their once with my husband. On the first appointment, they’d be very nice to you. But then they started to call and reschedule appointments without even our consent. I told them repeatedly that we won’t be able to come again. Then I called them, left elaborate messages but they never returned calls. Infact, they sent me some «not coming on appointment fine» to pay!
I called them again to confront that what is this bill for? When I’m not even asking you to schedule any further appointments as we are not interested. You schedule by yourselves, leave a message, don’t even confirm with us AND THEN SEND US A WRITTEN BILL TO PAY? The attendant was so RUDE! I wish I could use some vocabulary here. She said, «We are not free for your bullshit. It’s your fault you don’t come or pick up your phone. You gotto pay the bill». And what not! And her tone was the most rude and loud tone I’ve ever heard!
Seriously?

I really like this place. I was skeptical before starting, because of so-​so experiences at other places prior. During a half hour initial consulatation with Tom I learned more about my knee issues than all the doctors and providers II had been to combined. He’s a very smart guy and a good listener. The facilty is clean, well run and efficient. I’ve never waited more than two or three minutes to be seen. Everyone there greets me by name even though i don’t actually meet with all of them. The staff are all friendly, knowledgable, and truly interested in making me feel good again. It’s interesting to watch how seamlessly they work together– seems to be the result of professionalism and respect between the employees and good organizational practices.
Going to PT twice a week disrupts my very busy lifestyle by a measureable amount, but I like how this is going so much I’m going to ask my doctor for an exension of visits!

I’ve gone to South Valley for two different injuries and both times I was very happy with the end result. The staff is very knowledgeable. I’ve referred several friends and co-​workers and they have all had positive experiences as well. And the best part, my injuries are healed and I’m back running!

I have had back problems as long as I remember and have seen a fair number of PT’s. When I hurt my back recently, I just called SVPT (I had been there 4 years earlier for treatment) and they got me in within a few hours! They even worked with my Physician to get the right paper work sent over.
I could not even drive myself there, it was so bad, I could barely move. But after an hour under Tom’s and his staff’s hands, I walked out of there feeling a million times better.
The front staff can come off as a bit cold. But if you watch them for some time (I tend to arrive 10 mins early for my appointments) you understand why: they are dealing with a lot of people and a good number of them are fairly obnoxious.
The place is run well, the staff is professional and knows how to work with different personalities. They know what they are doing and are providing very helpful advise on how to get the right type of exercise, what to do and what not to do.
I wish I’d never have to see a PT again off course, but I know I will. And there is no question where I will go again, these guys have earned my respect and trust.

I have been to South Bay Physical Therapy several times now. Most recently they were a big help after my shoulder surgery. I had a Bankirt and rotator cuff repair by Dr. Blatz. The surgery went very well and I started physical therapy at South Valley Physical Therapy In Late April 2011. My rehab took about 4 months. The support and help I received at South Valley was excellent. Each week I was given exercises to do and specific movements to accomplish. At the start I could not lift my arm. Very quickly my arm was moving and I was able to steadily increase my range of motion and strength. I highly recommend South Valley PT to everyone who reads this review. The folks are very nice and continuously push and encourage their patients so they improve. I now have the full use of my shoulder again and I am quite thankful for the help provided by the staff — Tom, Melany, Reshma, Natalia, and Kathy.

Tom and his staff were highly professional in helping me with the rotator cuff injury that I had. When I went in I was in pain and when I left I was not. They listened to my questions and explained the answers completely to my satisfaction. The staff wasknowledgeable and very friendly. They were always timely and never left me waiting. I would highly recommend this facility to all that need physical rehabiliation.

On my first visit to South Valley PT I literally could not walk and was in excruciating pain due to a lower back injury and mussel spasms. Tom received a call directly from my doctor requesting his services to help me and I was taken the same afternoon. Within 4 weeks I was able to return to work and within 6 weeks I’m now back to my regular training regimen. Tom not only worked on reducing my pain, but was masterful with timely introduction of tailored stretching and eventually core strengthening routines. I have been to various PT facilities before for other type injuries, but never have I had a therapist who could relate to my injury as much as Tom was able to. The front desk personnel, therapists, interns, etc. were extremely friendly and exhibited the utmost professionalism. The facilities, (reception area, workout/​exercise area, and the individual rooms) were all clean and well maintained. South Valley PT is a family run business that made me feel like I was part of their family on my road to recovery. I recommend them for both their clinical results oriented expertise as well as the friendly atmosphere.

I had a total knee replacement on July 12,2011 I had my first session 6 days after my surgery. I am so pleased with this group Tom is nothing but professional and most of my sessions are with Josh he is so patient kind and knowledgeable he encourages me to push myself. I highly recommend this group I am positive you will be happy

I have been going here for therapy after shoulder surgery to repair my torn rotator cuff and partial bicep tear. Prior to going here I was at a different PT (Bromberg) provided and was totally disappointed with the service. My surgeon recommended South Valley. The care and treatment by all staff members has been awesome. They provide quality one on one treatment with you. I will never go anywhere else for treatment! They get two thumbs up from me!

October-​December 2009\
I received physical therapy before and after undergoing rotator cup surgery as South Valley Physical Therapy. I found the three people that I worked with were very attentive to my concerns and professional. Sometimes they were late but not enough for me to be concerned. The before surgery therapy contributed to a quick after surgery recovery.

Lack professionalism and never ran on time. Every appointment I arrived before my scheduled time and I was never acknowledged by reception. I explained that I already have a very qualified Personal Trainer, in decent physical shape, my Personal Trainer and I have already been working on strengthening my ankle, the assistant continued with very beginner «exercises» and even commented on my strength, clearly not listening to the client. When I said that I was very upset with them constantly running late, even after they had called to move an appointment up by 15 minutes, the therapist was rude and flippant stating «you expect me to jump when you come?» and started a long line of excuses as to why they are behind.