Public Storage

At first I was greeted by Robert’s voice. He was very helpful, attentive to my needs and helped me pick out the best unit for me. When I showed up Olga was there to assist me. She was very quick, friendly and made sure I knew what the terms and conditions are. I give 5 stars to this establishment.

The team at San Juan is friendly, and very considerate in all of the interactions. Its clear they dare about their job, the company, and me! Not the level one would expect for a storage unit team — great work! I hope the organization recognizes you for the personal care.
Ann

Robert was fantastic. My husband and I moved from a small unit to a larger unit. Robert was very nice and professional. The storage areas are climate controlled and clean.

Came to SJC Public Storage as a first time storage unit renter and had great service! I was helped by Sitara from start to finish. She gave me the complete tour of the facility all while telling me the perks of choosing Public Storage. Sitara was patient while I asked her all my questions, told me all of the options I had for units, and even helped me get the lowest rate on my unit! I ended up renting with her the day of and she finished by giving me tips on boxes and storage supplies! I highly recommend coming here if you want a clean and safe storage unit with knowledgable staff. Can’t wait to «move in»! Thanks for all your help Sitara!

this is the Third time these guys have been there for me when i Absolutely needed them. Moving Sucks! these people Help big time in making what is a very uncomfortable experience easier and with Friendliness and Compassion.
if you need this service Use this Location. thanks to Rob and olga for being totally helpful.

Update — I called the property manager directly after getting nowhere with customer service and the additional amount was eventually refunded.

Just got a storage unit here for a great rate and Ivan in the office was so quick and polite. 5 stars for great customer service!

I used this PS when I was in between moves. Jose, the store manager, was super helpful! He worked with our needs so we got just what we needed. Their rates are very competitive and the facility is super clean. They have an on-​site store in case you need an extra box or tape or whatever. The area is nice and I didn’t feel worried about anything happening.

Jose is the store manager for this facility. I have used this location twice. The first time is when I came to California from Utah. I called ahead of time and spoke to Jose. Upon arriving all arrangements were exactly as we had discussed, and Jose, besides being one heck of a nice guy, is very efficient with what he does. The first time I used the deposit (largest unit available) for about 7 months, with the price being about $ 430 a month.
The second time was two years later and once again I spoke to Jose. This time the deal was more expensive for the largest of their units. I paid $ 484 a month for the exact same size I had used two years prior. Inflation, cost of living? What else does not go up in price year after year. I did not like the hike but I was assured that these units actually cost $ 600 plus a month! Jose, once again, recognized us and like always treated us with the best of customer service skills.
He certainly is an asset for Public Storage. In our two times we rented there, everyone in the office gave us the best of services. I feel this location deserves recognition, and I am very happy I can put my two cents worth.
Jose is top notch management. He is a good guy, and if there is a sale going on, he will go out of his way to save someone some money. He told us that if we vacated before the 10^th of the month, we were entitled for a pro rated rate.
Professional, courteous and fast on the keyboards. No unnecessary delays. By the way, I checked several competing storages and in the end Public Storage won hands down. Thank you, Jose, and good luck with the business. 5 Stars!