C & S Food Equiptment Services

I am Executive Chef at a restaurant that has been open for over a year in SF. Been in the business for 12 years. I think I know when an oven is not working properly. Called them for a service request to come look at my oven. The lady who answered the said to send an email. Uuuhhhmm… ok. So i did. That same lady replied to my email. asking for more info. I guess she couldn’t write it down or type it up as we spoke on the phone.
Service guy shows up. During lunch service. (Not the window of time I specified on the email). Turns on the oven and says it works fine. It doesn’t.
Called a independant contractor who diagnosed the problem in 5 minutes. ordered the part. done.
C & S food equipment sucks!!!
Yang Cheng «April» (operator)
you guys need to figure it out.