Kone Elevators

San Leandro, Vereinigte Staaten

1

15 Bewertungen

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Telefon:
+1 510-351-5141
Webseite:
www.kone.com
Adresse:
15021 Wicks Blvd, San Leandro, CA, 94577
Umliegende Haltestellen öffentlicher Verkehrsmittel
3.4 kmBay Fair
3.5 kmSan Leandro
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Heute –
Ortszeit (San Leandro) 15:23 Donnerstag, 5. Juni 2025

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15 Bewertungen zu Kone Elevators

Keine Registrierung erforderlich
Rating des Ortes: 1
Castro Valley, CA
This company and their reps are the most unprofessional group I have worked with in 30 years in business. Emails go unanswered and phone call are not returned for over a week. When they finally get back to you, their solution are repairs (in my case not needed) that cost a small fortune. Stay away from these people, they will bring your business down as I’m finding out.
Rating des Ortes: 1
Oakland, CA
Kone was the elevator provider of our HOA for years. Our board was finally able to get out of the contract with them, thank goodness! They are not dependable and do not fix things whenever they do show up. Beware of this company!
Rating des Ortes: 1
Stanislaus County, CA
A stupid reckless employee with your van license plate number 55868J1 purposely drove faster to pass me up when his lane was merging onto mine and almost hit my car. I had to swerve out of the lane so he or she wouldn’t hit my car. Your company van says your all about safety. You should take that off from your company since it is incorrect. Your employees are not holding up a good image while driving your company van. I also wrote a comment to the company’s website also.
Reckless driving with a company van is not acceptable! !!!
Rating des Ortes: 1
San Francisco, CA
I just learned why it always takes so long for Kone to repair our elevators. They own them in our building! Makes sense that the repairs often take up to a week: they have no real incentive to keep them running. I’ve heard nothing but bad things from our building staff that have to deal with them either. Stay away if you can.
Rating des Ortes: 1
CA, CA
The worst customer service ever. Billing department to match.20 emails and calls, promises of resolution and nothing happens. Hire them and it will soon be your full time job communcating with them. I really do not know how they are still in business.
Rating des Ortes: 1
San Francisco, CA
This is a ridiculous company I have seen in the United States. terrible service, unresponsive, keep delay their schedule without any reason.
Rating des Ortes: 1
Chicago, IL
Excellent sales team and tar-​baby contract agreement is how this company is doing so well.
I’ve worked at multiple buildings that were stuck with this company. I saw someone get chewed out after deciding to go with Kone.
I recently took a building manager position with a kone contract already in place. I am not exaggerating here– I have not been able to contact my service rep in 2 months. They completely ignore my calls and emails. I called to escalate to a managers manager and I get the same response, none. Even after leaving emails and voice mails. Hopefully people are checking Unilocal before they decide on Kone for their elevator maintenance.
Rating des Ortes: 1
San Francisco, CA
I don’t know if Kone management is simply dishonest, utterly incompetent, or some nightmarish combination of both but what I can attest to is the fact that the elevator they’re responsible for repairing has now been out of service for well over a month. That’s a month of everyone in my company, every delivery person, every visiting client hiking up and down six flights of stairs day after day, week after week. Initially I was told it would be fixed in two weeks, then next week, then the week after that, and so on. How this company remains in business is baffling. You have been warned. Good luck.
Rating des Ortes: 1
Belmont, CA
I would give them zero stars if that was an option. The WORST elevator company to work with. Customer service sucks, response time is ridiculous, total lack of concern or responsibility for people relying on them to do their job; completely unresponsive! You will spend more time following up with them than it actually takes for them to do the work. DO NOT waste your time with this company!
Rating des Ortes: 1
Berkeley, CA
Terrible company: unresponsive, overcharges, and put our elevator out of service without notifying us. They wanted to charge us a repair for over $ 100,000 after a 5 year load test. A local company fixed the elevator for $ 1,000. The elevator passed the load test. This company is a fraud
Rating des Ortes: 1
San Francisco, CA
Unfortunately, our property manager uses this company to service our building.
Rating des Ortes: 1
San Francisco, CA
Run away from this company like it was poison. Because it is. What started as a relatively minor problem (floor button light inside the car did not light up) ended up 6 weeks and 7 visits later as a complete 3-​day shutdown of the elevator. Technicians do not know what they are doing. They spend most of their time outside the elevator, scrolling up and down on iPads looking for instructions. Take me back to Otis. Yes, they are more expensive. But at least they know what they are doing. Kone does not.
Rating des Ortes: 1
San Francisco, CA
Horrible company! If you can go with any other elevator company, do it. Completely unresponsive to emails or phone calls. It took them almost six months just to sign and return a contract which of course delayed our project by six months. Not to mention all their other delays in completing the project.
Rating des Ortes: 1
San Francisco, CA
Worst customer service ever. To schedule a service, had to call 9 times in 24 hours. Wow, appalled at the wait, holding on the phone line is ridiculous, for up to 30 minutes with no clear resolution on scheduling. If it wasn’t for business, I’d call another company. After going through the three ring circus, I can’t get the scheduled appointment requested. EPIC FAIL!!! Wish I could give a negative star rating. Look elsewhere if you can.
Rating des Ortes: 1
Marin, CA
Poor service. After using for some time, got fed up and found better wheelchair lift service. Final straw was bill for $ 470/​hr. for 3 hours – $ 1400+! Yes, the call was on a weekend, but $ 470/​hr??? Maybe – but they didn’t fix it, and we STILL had to call someone else, who fixed it quickly and cheaply. Service people appeared unfamiliar with equipment – if our stuff was out of their area of expertise, they should have said so instead of continuing to make poor repairs and charging through the nose for it.